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Novotel Melbourne on Collins

4.5 star property

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Photo gallery for Novotel Melbourne on Collins

Exterior
Creator video - submitted by Fancy Nanc-ista
Indoor pool
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
270 Collins Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(46 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Down comforters, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Deluxe Room, 1 King Bed with Sofa bed (Spa Room) | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(42 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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9.0 out of 10, Wonderful, 352 reviews
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Total with taxes and fees
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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Novotel Melbourne on Collins is adjacent to Collins Street and within a 5-minute walk of other popular sights like Bourke Street Mall. This 4.5-star hotel has 380 guestrooms and offers an indoor pool, free in-room WiFi, and a gym. It's connected to a shopping center in central Melbourne, and also a short walk from Melbourne Central and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk - 0.1 miles
  • Flinders Lane - 2 min walk - 0.1 miles
  • Bourke Street Mall - 2 min walk - 0.1 miles
  • Regent Theatre - 3 min walk - 0.2 miles
  • Melbourne Central - 7 min walk - 0.4 miles

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 32 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Om Vegetarian - ‬2 min walk
  • ‪The Charles Dickens Tavern - ‬1 min walk

About this property

Novotel Melbourne on Collins

At Novotel Melbourne on Collins, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for AUD 64 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Holiday Inn Melbourne Bourke Street Mall by IHG
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
9.4 out of 10, Exceptional, 122 reviews
$146 nightly
The price is $146
Mar 19 - Mar 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Designer stores
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,018 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 80 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Are free cancellation options available at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Apr 6, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Novotel Melbourne on Collins?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and Bourke Street Mall, and within a short walk of Melbourne Central. You'll also find Crown Casino and SEA LIFE Melbourne less than a mile away.

Is parking available on site at Novotel Melbourne on Collins?

Yes, covered valet parking is offered for AUD 64 per day.

Does Novotel Melbourne on Collins have a casino at the property?

No, Novotel Melbourne on Collins doesn't have a casino.

Is there an indoor pool at Novotel Melbourne on Collins?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

What will couples enjoy most about a stay at Novotel Melbourne on Collins?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Melbourne on Collins?

No, this hotel doesn't have a spa tub.

Does Novotel Melbourne on Collins have a restaurant with a breakfast menu?

Yes, Novotel Melbourne on Collins serves buffet breakfast for a surcharge each morning at Lane Restaurant.

Does Novotel Melbourne on Collins allow pets to stay free of charge?

No, pets aren't allowed at Novotel Melbourne on Collins though service animals are welcome.

Does Novotel Melbourne on Collins have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Novotel Melbourne on Collins?

The closest major airport to Novotel Melbourne on Collins is Melbourne, VIC (MEB-Essendon), which is 11 mi away (29 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 15.4 mi away (32-minute drive).

Are there rooms with balconies that I can book at Novotel Melbourne on Collins?

No, there aren't any guestrooms with balconies at Novotel Melbourne on Collins.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location in a family friendly place.
Stayed 4 nights in Dec 2025

10/10 Excellent

Danielle

Stayed 3 nights in Dec 2025

2/10 Terrible

Sandra

Business traveler
Arrived at the hotel late in the evening around 9:30pm and was told they had no rooms available. Dispite me having a confirmation email saying the room was booked. I was told 2 others were waiting for rooms and my response was don't I come first as I actually have a booking confirmation? The Duty Managers only response was I can cancel the booking for you and I said no I would like to just go to the room. Neither staff behind the counter bothered to assist and frankly looked as they didn't care that I was left without accommodation late at night in the city. Only advice given was to try booking somewhere else LWTF seriously poor customer service for a Gold Loyalty Member. Not impressed at all with the total lack of regard that I had no accommodation on my own late at night to roam the streets to find something. Seriously poor customer service..
Stayed 2 nights in Dec 2025

10/10 Excellent

Nikko Angelo

Liked: Cleanliness, staff & service, amenities
Great location. Short walks to malls, Southbank and tram. Friendly bar staff. Check-in staff needs to be a little bit cheerful and welcoming. Otherwise, rooms are good. Will definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ns
Stayed 1 night in Dec 2025

10/10 Excellent

J R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 2 nights in Dec 2025

8/10 Good

Al

Traveled with partner
Excellent location comfy bed
Stayed 2 nights in Dec 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at reasonable price, good location
Stayed 1 night in Nov 2025

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Shannan

Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Courteous and obliging
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmad

Stayed 2 nights in Nov 2025

10/10 Excellent

Karen Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to the Bourke Street Mall. Helpful staff. Clean room. Great buffet breakfast, and if you don't want a buffet breakfast, they have a smaller menu with a great variety of breakfast options.
Stayed 1 night in Nov 2025

6/10 Okay

Dave, Bunbury

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We were given a free upgrade which was much appreciated but the lifts had a serious bad smell for all our stay which made going in and put very unpleasant.
Stayed 2 nights in Nov 2025

8/10 Good

Barbara

Stayed 1 night in Nov 2025

10/10 Excellent

anthony

Liked: Staff & service, amenities
Cleanliness and friendly staff, only issue I had was trying to order room service no one would answer the phone
Stayed 5 nights in Nov 2025

10/10 Excellent

SHELLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!
Stayed 2 nights in Sep 2025

8/10 Good

Bernie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly situated for shopping. room was clean beds comfy. 1 thing I wasn't impressed with was having to haggle over the bill when checking out, I was told when checking in the child I was with would get complimentary breakfast only to be charged for it.
Stayed 2 nights in Nov 2025

6/10 Okay

Spiro

Liked: Cleanliness
Staff were lovely, room was clean, but the hotel is very basic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ebony

Traveled with family and small children
Liked: Amenities
Great central spot.
Stayed 1 night in Nov 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very happy for our overnight stay. Unfortunately not there long enough to enjoy breakfast and the surrounds
Stayed 1 night in Nov 2025

2/10 Terrible

Ruth

Liked: Cleanliness
We were so sad. We booked a supposedly nice room. It was average and the noise from the air conditioner on the roof was so noisy all night I couldn’t sleep.
Stayed 1 night in Nov 2025

8/10 Good

Margot

Liked: Cleanliness, property conditions & facilities
Lovely, clean, spacious room but no views and I was looking at other buildings/windows and some sort of industrial metal pipes so good for an overnight only for me.
Stayed 1 night in Oct 2025

10/10 Excellent

Prasad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Nov 2025

4/10 Poor

Andrew

Stayed 1 night in Nov 2025

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