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Crowne Plaza Melbourne by IHG

4.5 star property
Luxury hotel with an outdoor pool, steps from Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Melbourne by IHG

Exterior
Breakfast, lunch, dinner served; local and international cuisine
Interior
Property amenity
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(76 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(37 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is $254
Feb 15 - Feb 16
Total with taxes and fees
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About the neighborhood

Melbourne

Located in Docklands, Crowne Plaza Melbourne by IHG is adjacent to Melbourne Convention and Exhibition Centre and within a 5-minute walk of other popular sights like Crown Casino. This 432-room, 4.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Crown Casino - 2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • SEA LIFE Melbourne - 3 min walk - 0.2 miles
  • DFO South Wharf - 7 min walk - 0.4 miles
  • Bourke Street Mall - 15 min walk - 0.8 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Zero Gradi - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk
  • ‪Lumia - ‬3 min walk

About this property

Crowne Plaza Melbourne by IHG

Luxury hotel with an outdoor pool, steps from Melbourne Convention and Exhibition Centre
Guests staying at Crowne Plaza Melbourne by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for AUD 80 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a conference center, and express check-out.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Espresso makers, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Novotel Melbourne on Collins
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,001 reviews
$132 nightly
The price is $145
Feb 15 - Feb 16
Total with taxes and fees
Novotel Melbourne on Collins

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on Feb 15, 2026 start from $150.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Melbourne by IHG?

This hotel is situated in Docklands, just steps from Crown Casino, and within a 10-minute walk of Collins Street and SEA LIFE Melbourne. You'll also find Marvel Stadium and Melbourne Central within a short drive.

Is there parking available at Crowne Plaza Melbourne by IHG?

Yes, secured valet parking is offered for AUD 80 per night with in/out privileges. Bicycle parking is also available for guests.

Does Crowne Plaza Melbourne by IHG feature a casino on the premises?

No, Crowne Plaza Melbourne by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Melbourne by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Crowne Plaza Melbourne by IHG?

This riverfront hotel offers many amenities for couples such as an outdoor pool and a bar with some guestrooms featuring in-room massages.

Does Crowne Plaza Melbourne by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Melbourne by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Melbourne by IHG serves buffet breakfast for a surcharge each morning at Ottie's.

Does Crowne Plaza Melbourne by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Melbourne by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Melbourne by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Melbourne by IHG?

The closest major airport to Crowne Plaza Melbourne by IHG is Melbourne, VIC (MEB-Essendon), which is 11.9 mi away (23 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 16.2 mi away (26-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Melbourne by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Melbourne by IHG.

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1010 reviews
Rating 8 - Good. 252 out of 1010 reviews
Rating 6 - Okay. 78 out of 1010 reviews
Rating 4 - Poor. 39 out of 1010 reviews
Rating 2 - Terrible. 17 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Construction work outside
Stayed 2 nights in Nov 2025

10/10 Excellent

Ai lee

Stayed 3 nights in Sep 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice buffet breakfast, updated guest rooms. I would definitely stay there again and recommend to others.
Stayed 8 nights in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from check in until check out was excellent. Lovely staff
Stayed 1 night in Nov 2025

8/10 Good

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly service. The breakfast is great. The gym is very well equipped and filled with natural light (not small or dingy).
Stayed 1 night in Nov 2025

4/10 Poor

negin

Disliked: Cleanliness, staff & service, amenities
Poor service , delay in service and amenities outdated. Overrated.
Stayed 1 night in Oct 2025

10/10 Excellent

carol

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two night stay at Crowne Plaza. The hotel is in a great location, close to Crown Casino and DFO with trams out front and trains nearby. The staff were friendly, helpful and accommodating, from reception to concierge and also very professional. Our room had spectacular river views and there were many lovely louge areas around the hotel too, as well as filtered water refill stations available. The only small downside was that I don’t prefer carpet and the glass bathroom door opening right onto the bed didn't allow much privacy, as having the layout of the bathroom and wardrobes switched around, would've worked better. The gym and outdoor pool looked very nice and well maintained.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delightful long weekend at the Crown Plaza. Staff were friendly and super helpful. Our room was very quiet, comfortable and overlooked the river which was beautiful day and night. We enjoyed the pool and were in walking distance to things we wanted to do. Our only issue was construction affecting access and Uber drivers were confused which meant an unplanned walk with bags. We are looking forward to our next stay.
Stayed 3 nights in Oct 2025

8/10 Good

Judith

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, friendly, helpful and accommodating. As I was not happy with my room they immediately had transferred me to another room that met my expectations of what I had paid for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Stayed 2 nights in Oct 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The construction around the site was inconvenient
Stayed 1 night in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

2/10 Terrible

Lani

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The room was dusty. We stayed for a week and by the end of our time we ended up sneezing all the time due to the room being very dusty. There was no toilet brush and we were not a fan of the bathroom door as it was not private
Stayed 6 nights in Oct 2025

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff bent over backwards to help us out with a little issue. The beds are very comfy and it’s a great location. Definitely staying there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

4/10 Poor

Abbie

Traveled with family

Disappointing

Disappointed on level 1 with people can look right in the room, amenities the outdoor pool says heated it was not heated. Check in was quick but didn’t tell me anything about breakfast that I had included times etc. I had to pay for coffee as I have almond milk wasn’t included at breakfast. For how much I paid I could have stayed in the actual crown.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at the Crowne Plaza. We enjoyed the easy valat parking option and the friendly staff when checking in. Loved the link to check in early & when checking out. Easy walk to Southbank & into the Theatre. Breakfast was enjoyable and our room was dark and quiet for sleeping on the 9th floor with a comfortable mattress and linen. We will stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Amenities
Great place to stay. Comfy bed, great service and beautiful breakfast. Would stay there again👍 Jason
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our accommodation was absolutely stunning and very clean, fantastic location and wonderful staff.
Stayed 2 nights in Oct 2025

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