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Crowne Plaza Melbourne by IHG

4.5 star property

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Photo gallery for Crowne Plaza Melbourne by IHG

Exterior
Interior
Breakfast, lunch and dinner served
Meeting facility
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.2 out of 10
Wonderful
(79 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(20 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

View from room

Premium Room

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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8.4 out of 10, Very Good, 1,781 reviews
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About the neighborhood

Melbourne

Located in Docklands, Crowne Plaza Melbourne by IHG is adjacent to Melbourne Convention and Exhibition Centre and within a 5-minute walk of other popular sights like Crown Casino. This 432-room, 4.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Crown Casino - 2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • SEA LIFE Melbourne - 3 min walk - 0.2 miles
  • DFO South Wharf - 7 min walk - 0.4 miles
  • Marvel Stadium - 12 min walk - 0.7 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Lumia - ‬4 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪Margo’s Cafe - ‬5 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk
  • ‪Langlands Restaurant & Bar - ‬4 min walk

About this property

Crowne Plaza Melbourne by IHG

Guests staying at Crowne Plaza Melbourne by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for AUD 80 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include meeting rooms, a conference center, and express check-out.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Espresso makers, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on Jul 19, 2026 start from $147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Melbourne by IHG?

This hotel is situated in Docklands, just steps from Crown Casino, and within a 10-minute walk of Collins Street and SEA LIFE Melbourne. You'll also find Marvel Stadium and Melbourne Central within a short drive.

Is there parking available at Crowne Plaza Melbourne by IHG?

Yes, valet parking is offered for AUD 80 per night and self parking is available for AUD 45 per night. Bicycle parking is also available for guests.

Are there luxury amenities available at Crowne Plaza Melbourne by IHG?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does Crowne Plaza Melbourne by IHG feature a casino on the premises?

No, Crowne Plaza Melbourne by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Melbourne by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Is Crowne Plaza Melbourne by IHG a good place to stay for couples?

This riverfront hotel offers many amenities for couples such as a restaurant and an outdoor pool with some guestrooms featuring in-room massages.

Does Crowne Plaza Melbourne by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Melbourne by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Melbourne by IHG serves buffet breakfast for a surcharge each morning at Ottie's.

Does Crowne Plaza Melbourne by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Melbourne by IHG though service animals are welcome.

Does Crowne Plaza Melbourne by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Melbourne by IHG?

The closest major airport to Crowne Plaza Melbourne by IHG is Melbourne, VIC (MEB-Essendon), which is 11.9 mi away (23 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 16.2 mi away (26-minute drive).

Are there rooms with balconies at Crowne Plaza Melbourne by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Melbourne by IHG.

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness
Great location, friendly staff Ana great breakfast,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities
Comfortable beds friendly staff good location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities
Great location and staff - fantastic
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern well equipped rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the trade center. it is a quick walk across the bridge and easy to get to. I enjoyed being in a hotel more separate from the convention. Right on the water, easy walks or tram ride to any restaurant or site we wanted to see. You literally walk either side of the river and there are tons of options to eat/drink and see.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Tozen

Liked: Staff & service, amenities, property conditions & facilities
Location is good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and staff were fantastic.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Experience was brilliant 2nd time visiting and will come back
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and very accommodating staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lisa-Maree

Liked: Cleanliness, property conditions & facilities
Staff lovely great location
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Ashley

Nice room good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and we enjoyed the river view!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a 5 star hotel, with 5 star staff for a 5 star stay.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Hariklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms..wonderful staff..easy access to the city and breakfast was amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tiberiu

Liked: Cleanliness, property conditions & facilities
Location, breakfast, cleanliness 10/10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
Check in process was quick and easy. Room was comfortable and clean and buffet breakfast was very ample.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Clean room, great location, quiet and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfortable and close to all amenities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, very comfy bed and pillows. Great location for our 1 night stay. Staff pleasant. Easy to check in/out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, location, staff and breakfast. Construction on the streets of the hotel makes it difficult to reach registration and valet parking when driving a vehicle.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities
Everything was fantastic.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tamara Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, helpful friendly staff, great views over the river. Loved the Antipodes range in the bathroom.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate on arrival. The hotel was very central to where we wanted to be which helped us have a very relaxing and carefree weekend. The staff were extremely helpful with any and all questions we had.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights very clean hotel close walking distance to everything .breakfast was good selection and great view of Southbank and friendly staff will recommend staying here .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities
perfect location for the AO
Stayed 2 nights in Jan 2026

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