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Crowne Plaza Melbourne by IHG

Property class: 4.5

Choose dates to view prices

Photo gallery for Crowne Plaza Melbourne by IHG

A waterfront cityscape with modern buildings, including a hotel with a prominent sign.
A hotel room with a large bed, a seating area, a desk, and a view of a cityscape at dusk.
A bar area with a circular bar counter, multiple bar stools, and a variety of bottles and glasses on shelves.
A modern hotel room with a large window offering a view of a city skyline and a river.
A modern restaurant with a bar area, wooden tables, and chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

A modern hotel room with a large window, a grey sofa with cushions, a small round table with a vase of flowers, and a cityscape view.

Standard Room, 1 King Bed, River View (High Floor)

9.0 out of 10
Wonderful
(17 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Two bottles of Antipodes body wash and lotion on a black soap dispenser in a bathroom.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(65 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a nightstand, a window with a city view, and a wall-mounted lamp.

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

A hotel room with a large window offering a city skyline view, a bed with white linens, a grey sofa with patterned cushions, and a small table with a vase of flowers.

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

A hotel room with a large window offering a view of a city skyline and a river.

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(81 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Two bottles of Antipodes body wash and lotion on a black soap dispenser in a bathroom.

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a chair, a view of the city, and a window with curtains.

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(20 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

A modern hotel room with a large window offering a view of a city skyline and a river.

Standard Room, 1 King Bed (Casino View)

9.4 out of 10
Exceptional
(10 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Room

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Two bottles of Antipodes body wash and lotion on a black soap dispenser in a bathroom.

Premium Room

8.8 out of 10
Excellent
(5 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Docklands, Crowne Plaza Melbourne by IHG is adjacent to Melbourne Convention and Exhibition Centre and within a 5-minute walk of other popular sights like Crown Casino. This 432-room, 4.5-star hotel has a 24-hour gym along with free in-room WiFi and a conference center.

What's nearby

  • Crown Casino - 2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • SEA LIFE Melbourne - 3 min walk - 0.2 miles
  • DFO South Wharf - 7 min walk - 0.4 miles
  • Bourke Street Mall - 15 min walk - 0.8 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪Royal Stacks - ‬3 min walk
  • ‪Rhumbas - ‬4 min walk
  • ‪Hardware Société - ‬5 min walk

About this property

Crowne Plaza Melbourne by IHG

At Crowne Plaza Melbourne by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for AUD 80 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, express check-out, and a ballroom.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Espresso makers, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Covered, secured self parking on site (AUD 45 per night)
  • Covered, secured valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A restaurant

Restaurants on site

  • Ottie's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 12 2026 to November 3 2026 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Meeting facilities
  • Parking area
  • Supervised childcare
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on Nov 4, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Melbourne by IHG?

This hotel is situated in Docklands within a 10-minute walk of Crown Casino and Collins Street. You'll also find Marvel Stadium and Melbourne Central within a short drive.

Does Crowne Plaza Melbourne by IHG feature a casino on the premises?

No, Crowne Plaza Melbourne by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Melbourne by IHG?

No, there is no indoor pool at this hotel. Note though that pool facilities will be unavailable from October 12 2026 until November 3 2026 (subject to change).

Does Crowne Plaza Melbourne by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Melbourne by IHG serves buffet breakfast for a surcharge each morning at Ottie's. Please note that one of the dining venues will be closed and breakfast unavailable between October 12 2026 and November 3 2026 (subject to change).

Does Crowne Plaza Melbourne by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Melbourne by IHG though service animals are welcome.

How close is the airport from Crowne Plaza Melbourne by IHG?

The closest major airport to Crowne Plaza Melbourne by IHG is Melbourne, VIC (MEB-Essendon), which is 11.9 mi away (20 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 16.2 mi away (25-minute drive).

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and ready for us at checking, staff were fantastic, from checking to valet parking. Breakfast was amazing, buffet style, but fresh and tasty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location/ beautiful riverside rooms with amazing views. Very friendly and helpful staff. Super comfy bed and yummy buffet breakfast.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean helpful staff and good food
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location Great staff and rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location , great rooms , clean & quiet !! Highly recommended
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good buffet breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was great, breakfast had a good variety and was hot.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly & welcoming staff, breakfast had a big selection and tasted great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff - good service and amenities
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and quiet , staff are amazing, would definitely stay again and get river view next time
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location, friendly staff Ana great breakfast,
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good spot
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff everywhere enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eufay at checkin is awesome, always has a wonderful smile and very welcoming. Beautiful hotel in a fantastic location with an amazing buffet breakfast!! Love getting a plate of smoke salmon! And terrific coffee machine
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast including cook to order breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing staff was so friendly and nice. 100/10 we will be back 💓
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy to the city and transport without being able to hear it all.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Comfortable beds friendly staff good location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location and staff - fantastic
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern well equipped rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Beds and bedding very comfortable. Helpful and friendly staff. Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is comfortable, clean and full of helpful, friendly staff. They made our stay extra special. It’s a Great location! Easy to walk everywhere or catch the Tram from right outside. Love the restaurant (otties) For breakfast and dinner. Thanks for another wonderful stay
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and very accommodating staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great facility close to the South Bank Precinct
Stayed 1 night in Jun 2026

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