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Grand Mercure Medan Angkasa

5.0 star property

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Photo gallery for Grand Mercure Medan Angkasa

2 restaurants, Indonesian cuisine
Bar (on property)
Exterior
Outdoor pool
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235
  • Place, Grand City Hall
    ‪17 min walk‬
  • Place, Medan Mall
    ‪17 min walk‬
  • Place, Sun Plaza
    ‪7 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds

Premier Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a bench, a desk, a lamp, and a painting on the wall.

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Medan

Sun Plaza is within 2 miles (3 km) of Grand Mercure Medan Angkasa while other popular attractions such as Vihara Borobudur are within 3 miles (5 km). This 5-star hotel has 266 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • DeliPark Mall Medan - 14 min walk - 0.8 miles
  • Grand City Hall - 17 min walk - 0.9 miles
  • Medan Mall - 17 min walk - 0.9 miles
  • Tjong A Fie's Mansion - 5 min drive - 1.0 mile
  • Sun Plaza - 7 min drive - 1.5 miles

Getting around

  • Medan Station - 14 min walk
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • ‪Crystal Jade Restaurant - ‬1 min walk
  • ‪Dae Bak Korean BBQ Restaurant - ‬5 min walk
  • ‪Kantin Sena 88 - ‬3 min walk
  • ‪Executive Lounge Grand Angkasa Int'l Hotel - ‬1 min walk
  • ‪Orchid Restaurant - ‬1 min walk

About this property

Grand Mercure Medan Angkasa

Guests of Grand Mercure Medan Angkasa enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 1000000 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Fireplaces, refrigerators, and minibars are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Edelweiss. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 178,000 for adults and IDR 178,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kisah Kafe
  • Orchid Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchairs on site

More

  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 400000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 178000 for adults and IDR 178000 for children
  • Airport shuttle fee: IDR 1000000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 8120103990071

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Angkasa Hotel

Grand Mercure Medan Angkasa Hotel

Grand Angkasa Medan Hotel

Grand Mercure Maha Cipta Medan Angkasa Hotel

Grand Angkasa International Medan

Grand Mercure Maha Cipta Angkasa Hotel

Grand Mercure Maha Cipta Angkasa

Grand Mercure Angkasa Hotel

Grand Mercure Angkasa

Grand Angkasa Medan

Mercure Medan Angkasa Medan

Grand Mercure Medan Angkasa Hotel

Grand Mercure Medan Angkasa Medan

Grand Mercure Medan Angkasa Hotel Medan

Frequently asked questions

Is free cancellation available at Grand Mercure Medan Angkasa?

Grand Mercure Medan Angkasa offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Medan Angkasa?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Medan Angkasa on May 21, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Grand Mercure Medan Angkasa?

This hotel is located in Medan, a short 16-minute walk from Medan Mall and also 16 minutes on foot from Grand City Hall. You'll also find Sun Plaza and Tjong A Fie's Mansion within a short drive.

Is parking available on site at Grand Mercure Medan Angkasa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Grand Mercure Medan Angkasa?

Edelweiss is the hotel's full-service spa and services include massages.

Does Grand Mercure Medan Angkasa have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does Grand Mercure Medan Angkasa have a casino on the premises?

No, Grand Mercure Medan Angkasa doesn't have a casino.

Is there an indoor pool at Grand Mercure Medan Angkasa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Mercure Medan Angkasa?

There are many amenities for couples at this hotel, including a fireplace and in-room massages as well as 2 restaurants.

Are there hot tubs at Grand Mercure Medan Angkasa?

No, there isn't a spa tub at this hotel.

Does Grand Mercure Medan Angkasa have a restaurant with a breakfast menu?

Yes, Grand Mercure Medan Angkasa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Grand Mercure Medan Angkasa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Mercure Medan Angkasa.

Are there connecting rooms at Grand Mercure Medan Angkasa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Grand Mercure Medan Angkasa?

The closest major airport to Grand Mercure Medan Angkasa is Medan (KNO-Kuala Namu Intl.), which is 24.4 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Grand Mercure Medan Angkasa?

No, there aren't any guestrooms at Grand Mercure Medan Angkasa that offer a balcony.

Grand Mercure Medan Angkasa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 62 out of 172 reviews
Rating 8 - Good. 67 out of 172 reviews
Rating 6 - Okay. 29 out of 172 reviews
Rating 4 - Poor. 7 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were very courteous and always smiling. Clean rooms. However the gym needs maintenance and was rather run down. Needs attention.
Beautiful outdoor area.
Stayed 5 nights in Dec 2025

10/10 Excellent

Aqiludeen Nurul Aqilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kadjairi Rudy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, but I think they need to work on their plumbing - the water pressure seems low, and the pipes give out a nasty noise and vibration when you turn on the taps initially. But other than that, the stay was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅
Stayed 4 nights in Jun 2025

10/10 Excellent

Lalremkung

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

My second time staying here. Good value, wonderful service.
Stayed 1 night in Jun 2025

10/10 Excellent

Yuen Teh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very comfortable, room is renewed, and I really enjoyed staying there
Stayed 2 nights in May 2025

2/10 Terrible

Imaduddin

Stayed 2 nights in Apr 2025

10/10 Excellent

Wataru

Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly service. Great value for the price, and good central location.
Stayed 3 nights in Mar 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little problems.

The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mallika

Stayed 6 nights in Feb 2025

8/10 Good

william

Stayed 9 nights in Dec 2024

6/10 Okay

Christine, Taggerty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel.
Stayed 3 nights in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay after 6 yrs.

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
Stayed 7 nights in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad value

Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early. The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

william

Stayed 6 nights in Dec 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely.
Stayed 4 nights in Dec 2024

8/10 Good

Mariam

Traveled with family
The bed sheet is not clean n toilet not clean up properly
Stayed 3 nights in Nov 2024

6/10 Okay

TAKAHIRO

Stayed 1 night in Nov 2024

8/10 Good

IRENE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, huge room, friendly staff! Thank you!
Stayed 1 night in Jun 2024

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