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Travellers Suites Serviced Apartments

4.0 star property
Hotel in Medan with a full-service spa and free breakfast

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Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
Lobby sitting area
Living room
In-room dining
Gym

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Spa
  • Breakfast included
  • Laundry
  • Gym

Explore the area

View in a map
Jln. Listrik No. 15, Medan, North Sumatra, 20112
  • Place, Grand City Hall
    ‪7 min walk‬
  • Place, Sun Plaza
    ‪9 min walk‬
  • Place, Medan Mall
    ‪17 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom

  • 796 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 2 Bedrooms

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Suite, 2 Bedrooms

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 3 Bedrooms

  • 1399 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

  • 2314 sq ft
  • Sleeps 6
  • 3 Twin Beds

Honeymoon( 2 King + 1 Twin beds)

  • 2314 sq ft
  • Sleeps 6
  • 3 Twin Beds

One-Bedroom Suite

  • Sleeps 2

Penthouse Suite

  • Sleeps 6

Three-Bedroom Suite

  • Sleeps 4

Deluxe Two-Bedroom Suite

  • Sleeps 4

Two-Bedroom Suite

  • Sleeps 3

View all photos for Three Bedroom Deluxe Suite

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Three Bedroom Deluxe Suite

  • Sleeps 5

Honeymoon Suite

  • Sleeps 6

About the neighborhood

Medan

Travellers Suites Serviced Apartments places you within a leisurely stroll of Vihara Borobudur and Tjong A Fie's Mansion. This 59-room, 4-star hotel welcomes guests with free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Grand City Hall - 7 min walk - 0.4 miles
  • Sun Plaza - 9 min walk - 0.5 miles
  • Medan Mall - 17 min walk - 0.9 miles
  • Maimun Palace - 19 min walk - 1.0 mile
  • Great Mosque of Medan - 2 min drive - 1.5 miles

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪RM Bintang - ‬1 min walk
  • ‪Bubur Ayam Cirebon - ‬1 min walk
  • ‪Sate Bintang Surya - ‬1 min walk
  • ‪Bakso dan Mie Ayam - ‬1 min walk
  • ‪Es kelapa "gatot kaca - ‬1 min walk

About this property

Travellers Suites Serviced Apartments

Hotel in Medan with a full-service spa and free breakfast
Guests of Travellers Suites Serviced Apartments enjoy a full-service spa, an outdoor pool, and a gym. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi. Other standard amenities include kitchenettes, sitting areas, and refrigerators.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Elevator

More

  • 11 floors

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Frequently asked questions

Is free cancellation available at Travellers Suites Serviced Apartments?

Travellers Suites Serviced Apartments offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do within easy reach of Travellers Suites Serviced Apartments?

This hotel is located in Medan, a short 11-minute walk from Sun Plaza and also 14 minutes on foot from Grand City Hall. You'll also find Medan Mall and Tjong A Fie's Mansion less than a mile away.

Will I be able to park at Travellers Suites Serviced Apartments?

Yes, self parking is offered for free at the hotel.

Is a spa located at Travellers Suites Serviced Apartments?

Dome Eucalypt Spa is the hotel's spa and services include hot stone massages, body wraps, and reflexology.

Does Travellers Suites Serviced Apartments include a casino at the property?

No, Travellers Suites Serviced Apartments doesn't have a casino.

Is there an indoor pool at Travellers Suites Serviced Apartments?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Travellers Suites Serviced Apartments good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant with al fresco dining, and a full-service spa.

Are there hot tubs at Travellers Suites Serviced Apartments?

No, but guests can enjoy a sauna at this hotel.

Does Travellers Suites Serviced Apartments feature a restaurant that includes a breakfast menu?

Yes, Travellers Suites Serviced Apartments serves free breakfast at Kakatua Cafe.

Will Travellers Suites Serviced Apartments allow pets to stay for free?

No, pets and service animals aren't allowed at Travellers Suites Serviced Apartments.

Are there connecting rooms at Travellers Suites Serviced Apartments?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Travellers Suites Serviced Apartments?

The closest major airport to Travellers Suites Serviced Apartments is Medan (KNO-Kuala Namu Intl.), which is 24 mi away (50 minutes by car).

Are there rooms with balconies at Travellers Suites Serviced Apartments?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Reviews

Travellers Suites Serviced Apartments Reviews

6.0

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

6/10 Okay

radsrini, Singapore

Liked: Room comfort
Disliked: Property conditions & facilities

Not a hotel, this is apartments

Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.

6/10 Okay

mohd yaser, malaysia

Liked: Staff & service

Spacious and comfortable

Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here Worst hotel in 20 years of travel

The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

irdiansyah, medan,indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memuaskan....dan terjamin

pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan

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