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Grand City Hall Hotel Serviced Residences Medan

4.0 star property
Hotel in Medan with a nightclub and a fitness center

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Photo gallery for Grand City Hall Hotel Serviced Residences Medan

View from property
Lobby
View from property
In-room dining
Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Laundry
  • Gym

Explore the area

Map
Jl. Balai Kota No. 1 Medan, Medan, North Sumatra, 20112
  • Grand City Hall
    ‪2 min walk‬
  • Sun Plaza
    ‪14 min walk‬
  • Medan Mall
    ‪15 min walk‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪28 min drive‬

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Room options

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Standard Suite, 1 Bedroom, Kitchenette

  • Sleeps 2

Standard Suite, 2 Bedrooms, Kitchenette

  • Sleeps 3

View all photos for Deluxe Room

Minibar, in-room safe, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Hall Spa Room

Minibar, in-room safe, soundproofing

City Hall Spa Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premier Deluxe Room

Minibar, in-room safe, soundproofing

Premier Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite

Lobby

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for City Hall Suite

Minibar, in-room safe, soundproofing

City Hall Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner

Minibar, in-room safe, soundproofing

Deluxe Corner

  • Sleeps 2
  • 1 King Bed

View all photos for President Suite

Lobby

President Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Medan

Located in Kesawan, Grand City Hall Hotel Serviced Residences Medan is adjacent to Grand City Hall and within a 10-minute stroll of Tjong A Fie's Mansion. This 205-room, 4-star hotel has a restaurant, an outdoor pool, and a gym.

What's nearby

  • Grand City Hall - 2 min walk - 0.1 miles
  • Sun Plaza - 14 min walk - 0.8 miles
  • Medan Mall - 15 min walk - 0.9 miles
  • Great Mosque of Medan - 2 min drive - 1.5 miles
  • Maimun Palace - 3 min drive - 1.7 miles

Getting around

  • Medan Station - 5 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Bihun Bebek Kumango - ‬5 min walk
  • ‪Sate Nasional - ‬5 min walk
  • ‪Jade Dragon 玉龍餐廳 - ‬1 min walk
  • ‪NAV Karaoke - ‬2 min walk
  • ‪Kedai Kopi Apek - ‬7 min walk

About this property

Grand City Hall Hotel Serviced Residences Medan

Hotel in Medan with a nightclub and a fitness center
Grand City Hall Hotel Serviced Residences Medan features a nightclub, an outdoor pool, and a gym. For transportation, you can make use of an airport shuttle, as well as an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a sauna, a hot tub, and conference space.
For entertainment, guests can expect to find cable TV. Bathrooms have hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Aston City
Aston City Hall
Aston City Hotel
Grand Aston City Hall
Grand Aston City Hall Hotel
Grand Aston City Hall Hotel Medan
Grand Aston City Hall Medan
Grand Aston City Hall Hotel And Serviced Residences
Grand Aston City Hall Hotel Serviced Residences Medan
Grand Aston City Hall Hotel Serviced Residences
Grand Aston City Hall Serviced Residences Medan
Grand Aston City Hall Serviced Residences
Grand Aston City Hall Hotel Serviced Residences
Grand City Hall Hotel Serviced Residences Medan Hotel
Grand City Hall Hotel Serviced Residences Medan Medan
Grand City Hall Hotel Serviced Residences Medan Hotel Medan

Frequently asked questions

Are free cancellation options available at Grand City Hall Hotel Serviced Residences Medan?

Grand City Hall Hotel Serviced Residences Medan provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of Grand City Hall Hotel Serviced Residences Medan?

This hotel is situated in Kesawan within a 10-minute walk of Grand City Hall and Tjong A Fie's Mansion. You'll also find Sun Plaza and Sri Mariamman Temple less than a mile away.

Is parking available on site at Grand City Hall Hotel Serviced Residences Medan?

No, there isn't parking available at the hotel.

Is there a spa available at Grand City Hall Hotel Serviced Residences Medan?

Spa services at the hotel include massages.

Does Grand City Hall Hotel Serviced Residences Medan have a casino on the premises?

No, Grand City Hall Hotel Serviced Residences Medan doesn't have a casino.

Is there an indoor pool at Grand City Hall Hotel Serviced Residences Medan?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Grand City Hall Hotel Serviced Residences Medan a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Grand City Hall Hotel Serviced Residences Medan?

Yes, this hotel has a spa tub.

Does Grand City Hall Hotel Serviced Residences Medan feature a restaurant that includes a breakfast menu?

No, Grand City Hall Hotel Serviced Residences Medan doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Grand City Hall Hotel Serviced Residences Medan?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand City Hall Hotel Serviced Residences Medan?

The closest major airport to Grand City Hall Hotel Serviced Residences Medan is Medan (KNO-Kuala Namu Intl.), which is 24.8 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Grand City Hall Hotel Serviced Residences Medan?

Yes, some guestrooms at Grand City Hall Hotel Serviced Residences Medan offer a balcony.

Grand City Hall Hotel Serviced Residences Medan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025

6/10 Okay

Stephen, Australia - TAS - Launceston

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off

8/10 Good

Thomas, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.

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