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Grand City Hall Hotel Serviced Residences Medan

2.5 star property

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Photo gallery for Grand City Hall Hotel Serviced Residences Medan

Outdoor pool
View from property
Buffet
Restaurant
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Jl. Balai Kota No. 1 Medan, Medan, North Sumatra, 20112
  • Place, Grand City Hall
    ‪2 min walk‬
  • Place, DeliPark Mall Medan
    ‪9 min walk‬
  • Place, Tjong A Fie's Mansion
    ‪10 min walk‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room

Soundproofing

Deluxe Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Premier Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Standard Suite, 2 Bedrooms, Kitchenette

  • 2 bedrooms
  • Sleeps 3

Standard Suite, 1 Bedroom, Kitchenette

  • 1 bedroom
  • Sleeps 2

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for Premier Deluxe Room

Soundproofing

Premier Deluxe Room

  • Sleeps 2

About the neighborhood

Medan

Located in Kesawan, Grand City Hall Hotel Serviced Residences Medan is adjacent to Grand City Hall and within a 10-minute stroll of Murni Teguh Memorial Hospital. This 205-room hotel has conveniences like a restaurant, an outdoor pool, and a gym.

What's nearby

  • Grand City Hall - 2 min walk - 0.1 miles
  • DeliPark Mall Medan - 9 min walk - 0.5 miles
  • Tjong A Fie's Mansion - 10 min walk - 0.6 miles
  • Sun Plaza - 15 min walk - 0.9 miles
  • Medan Mall - 17 min walk - 0.9 miles

Getting around

  • Medan Station - 5 min walk
  • Medan (KNO-Kuala Namu Intl.) - 47 min drive

Restaurants

  • ‪Spoon Dining - ‬1 min walk
  • ‪Grand Aston-dinning Spoon - ‬1 min walk
  • ‪The Coffee Crowd - ‬5 min walk
  • ‪Orange cafe - ‬5 min walk
  • ‪Batiks Urban Cafee - ‬5 min walk

About this property

Grand City Hall Hotel Serviced Residences Medan

Grand City Hall Hotel Serviced Residences Medan features a nightclub, an outdoor pool, and a gym. For transportation, you can make use of an airport shuttle, as well as an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a sauna, a hot tub, and conference space.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Jul 13 - Jul 14
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Property is also known as

Aston City
Aston City Hall
Aston City Hotel
Grand Aston City Hall
Grand Aston City Hall Hotel
Grand Aston City Hall Hotel Medan
Grand Aston City Hall Medan
Grand Aston City Hall Hotel And Serviced Residences
Grand Aston City Hall Hotel Serviced Residences Medan
Grand Aston City Hall Hotel Serviced Residences
Grand Aston City Hall Serviced Residences Medan
Grand Aston City Hall Serviced Residences
Grand Aston City Hall Hotel Serviced Residences
Grand City Hall Hotel Serviced Residences Medan Hotel
Grand City Hall Hotel Serviced Residences Medan Medan
Grand City Hall Hotel Serviced Residences Medan Hotel Medan

Frequently asked questions

Are free cancellation options available at Grand City Hall Hotel Serviced Residences Medan?

Grand City Hall Hotel Serviced Residences Medan provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of Grand City Hall Hotel Serviced Residences Medan?

This hotel is situated in Kesawan, just steps from Grand City Hall, and within a 10-minute walk of Tjong A Fie's Mansion and DeliPark Mall Medan. You'll also find Sun Plaza and Centre Point Mall less than a mile away.

Is there parking available at Grand City Hall Hotel Serviced Residences Medan?

No, there isn't parking at this hotel.

Is there a spa available at Grand City Hall Hotel Serviced Residences Medan?

Spa services at the hotel include massages.

Does Grand City Hall Hotel Serviced Residences Medan have a casino on the premises?

No, Grand City Hall Hotel Serviced Residences Medan doesn't have a casino.

Is there an indoor pool at Grand City Hall Hotel Serviced Residences Medan?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Grand City Hall Hotel Serviced Residences Medan?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Grand City Hall Hotel Serviced Residences Medan have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Grand City Hall Hotel Serviced Residences Medan feature a restaurant that includes a breakfast menu?

No, Grand City Hall Hotel Serviced Residences Medan doesn't have a restaurant that serves breakfast.

Does Grand City Hall Hotel Serviced Residences Medan have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Grand City Hall Hotel Serviced Residences Medan?

The closest major airport to Grand City Hall Hotel Serviced Residences Medan is Medan (KNO-Kuala Namu Intl.), which is 24.8 mi away (47 minutes by car).

Are there rooms with balconies at Grand City Hall Hotel Serviced Residences Medan?

Yes, some guestrooms at Grand City Hall Hotel Serviced Residences Medan offer a balcony/patio.

Grand City Hall Hotel Serviced Residences Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great. Staff are lovely. Very central location. However navigating to the outside of the hotel is challenging with many cars. No proper passenger walkway Quite a culture shock when it comes to crossing the roads in Medan city.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Stephen

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Over-priced; Service: Amateur, Poor restaurant can't do ; Cleanliness: Just ok shower not workin; The whole place is not run well and air cond cannot be turned off
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, heartfelt service

Good hotel and location for this city. Excellent service, staff, and security. Located in old city hall, still undergoing some renovations but overall excelllent service and amenities. Staff go out of their way for you.
Verified

10/10 Excellent

dimas putra

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chikako

Stayed 2 nights in Sep 2025

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