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The Crew Hotel Kualanamu International Airport

Property class: 3

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Photo gallery for The Crew Hotel Kualanamu International Airport

A modern cafe with red chairs, a wooden counter, and shelves with plants.
A hotel room with two beds, a dark headboard, a glass shower enclosure, and a visible bathroom.
A conference room with multiple tables and chairs, a whiteboard, and a projector screen.
A modern lobby with a wooden ceiling, a reception desk, and a Christmas tree.
A modern hotel with a glass facade, surrounded by a well-maintained lawn and trees.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372
  • Place, Medan Mall
    ‪32 min drive‬
  • Place, Grand City Hall
    ‪35 min drive‬
  • Place, Great Mosque of Medan
    ‪35 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪11 min drive‬

Room options

View all photos for Economy Class

A hotel room with two beds, a desk with a chair, and a wardrobe.

Economy Class

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Business Class

A hotel room with a desk, chair, two beds, a TV, and a window with curtains.

Business Class

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Medan

The Crew Hotel Kualanamu International Airport places you 11.8 mi (19 km) from Maimun Palace and 11.8 mi (19 km) from Great Mosque of Medan. This 152-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Medan Mall - 32 min drive - 15.1 miles
  • Tjong A Fie's Mansion - 35 min drive - 15.8 miles
  • Grand City Hall - 35 min drive - 15.8 miles
  • Great Mosque of Medan - 35 min drive - 15.8 miles
  • Sun Plaza - 37 min drive - 16.3 miles

Getting around

  • Bandara Kualanamu Station - 12 min drive
  • Medan (KNO-Kuala Namu Intl.) - 12 min drive

Restaurants

  • ‪PappaRich - ‬1 min walk
  • ‪Bakso Amat Kualanamu - ‬4 min drive
  • One Man Cafe&Kolam Pancing
  • ‪KFC - ‬2 min walk
  • ‪Sawah Kupi - ‬7 min drive

About this property

The Crew Hotel Kualanamu International Airport

Guests of The Crew Hotel Kualanamu International Airport enjoy features like a full-service spa, free WiFi in public areas, and spa services. Airport transportation is made easy with a free airport shuttle (available 24 hours). The 24-hour front desk has staff always at the ready. Other amenities at this spa hotel include free newspapers and laundry facilities.
Guests can stay connected with free WiFi. Bathrooms have free toiletries and slippers. Refrigerators, coffee makers, and desks are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Similar properties

Interior detail
Kanasha Islami
Medan
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 3 reviews
$15 nightly
The price is $16
Sep 11 - Sep 12
Total with taxes and fees
Kanasha Islami

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Onsite motorcycle parking only

Food and drink

  • A restaurant

Restaurants on site

  • Cockpit

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Full-service spa

  • Spa open daily

Accessibility

  • Elevator

More

  • 8 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). This property only offers motorcycle parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew Hotel Kualanamu International Airport Medan
Crew Hotel Kualanamu International Airport
Crew Kualanamu International Airport Medan
Crew Kualanamu International Airport
The Crew Hotel KNO
Crew Kualanamu Airport
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Are free cancellation options available at The Crew Hotel Kualanamu International Airport?

The Crew Hotel Kualanamu International Airport provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

Will I be able to park at The Crew Hotel Kualanamu International Airport?

Yes, though motorcycle parking only.

Is a spa located at The Crew Hotel Kualanamu International Airport?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does The Crew Hotel Kualanamu International Airport have a casino at the property?

No, The Crew Hotel Kualanamu International Airport doesn't have a casino.

Will I find an indoor pool at The Crew Hotel Kualanamu International Airport?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Crew Hotel Kualanamu International Airport?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a full-service spa.

Are there hot tubs at The Crew Hotel Kualanamu International Airport?

No, there isn't a spa tub at this hotel.

Does The Crew Hotel Kualanamu International Airport have a restaurant that serves breakfast?

Yes, The Crew Hotel Kualanamu International Airport serves breakfast for a surcharge at Cockpit.

Will The Crew Hotel Kualanamu International Airport allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Crew Hotel Kualanamu International Airport.

Are there connecting rooms at The Crew Hotel Kualanamu International Airport?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Crew Hotel Kualanamu International Airport?

The closest major airport to The Crew Hotel Kualanamu International Airport is Medan (KNO-Kuala Namu Intl.), which is 5.2 mi away (12 minutes by car).

Can I book a room with a balcony at The Crew Hotel Kualanamu International Airport?

No, you won't find guestrooms with balconies at The Crew Hotel Kualanamu International Airport.

The Crew Hotel Kualanamu International Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 80 reviews
Rating 8 - Good. 30 out of 80 reviews
Rating 6 - Okay. 18 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 6 out of 80 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is reasonably big and very comfortable. The bathroom is clean but too small..
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Als Transithotel für eine Nacht hervorragend, ansonsten zu weit weg von der Stadt.
Stayed 1 night in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
Booking was niet bekend. Personeel sprak nauwelijks Engels. Lang moeten wachten voordat we eindelijk een kamer toegewezen kregen!
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities, room comfort

Juste pour une nuit...

L'hôtel se trouve dans un groupe d'immeubles qui regroupe d'autres hôtels et quelques restos. Apparemment, le centre commercial prévu au rez-de-chaussée n'a pas encore convaincu les investisseurs. Nous avions contacté à plusieurs reprises l'hôtel pour qu'ils viennent nous récupérer à l’aéroport, mais nous n'avons jamais eu de réponse. Par contre, nous avons pu bénéficier de la navette gratuite le lendemain. La chambre est assez grande, la clim ne pouvait pas se régler et c'était assez froid. La salle de bains est correcte, et l'ensemble est assez bien entretenu. Le personnel est trop nombreux. Rien qu'à la réception, 4 personnes pour s'occuper du check-in, mais aucune synchro entre eux. Du coup, informations contradictoires...Notre départ avec la navette était prévu à 5h30 du matin, on nous a appelé dans la chambre à 5h en nous demandant de descendre tout de suite, nous avons attendu...30 minutes avant de partir à 5h30. Comme c'était juste pour une nuit (transit aéroport)...cet hôtel nous a toutefois satisfait, mais nous ne le recommandons pas pour des plus longs séjours.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Close to airport Close to airport
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Jessica

Liked: Cleanliness
Disliked: Staff & service

Terrible hôtel, allez au WING à côté!

Un ascenseur sur deux non fonctionnel ce qui rend l’attente interminable. Chambres sans fenêtre et il fait une chaleur à mourir puisqu’aucune climatisation de base n’est fonctionnelle quand vous ne laissez pas votre carte dans l’element De démarrage de l’électricité. Petit déjeuné inclus très limité. L’hôtel charge des frais supplémentaires de 50% de la valeur de la nuitée pour une serviette avec du jus de fruit dessus en affirmant qu’il faudra un nettoyage spécial. Le Wing juste à côté semble vraiment mieux!
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpfull. Recommend for a visvisit anytime.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

BigIslandGuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

L hôtel est super mais loin de la ville
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Tudor

Nice, clean and good service

Great place to stay for a stop over
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Humberto

Liked: Cleanliness, staff & service

Hotel económico cerca del aeropuerto

Económico, cercano al aeropuerto, muy utilizado por las tripulaciones, desayuno incluido, aunque un poco modesto. Habitación adecuada para el precio.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

rs

Liked: Cleanliness, property conditions & facilities, room comfort

Very close to airport

Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
空港に近いことはメリットです ただ朝のシャトルバスは4:00の次が5:30なのでその中間のフライトだと不便です。 デポジット100,000ルピアが要求され現金のみです。宿泊料はクレジットカードで可能ですが、デポジットのみ現金です。 チェックアウトの際に、全員がデポジットを払っているのに、自分で言い出さないとデポジットを返してもらえません。クレジットカードなら決済を拒否できますが、チェックアウト時に忘れると現金なので後の祭りです。 全ての客から現金でデポジットを取っているのだから、フロントのスタッフが客に言うのが普通だと思いますが…
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Setiawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Staff are welcoming us and free shuttle bus to airport standby for us at morning.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Edwin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Kob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

空港に近い

空港に近くて、ホテルシャトルバスがあり、空港⇔メダン市内間の近代的な電車があるので、車の渋滞に関係なく時間通りの移動ができた。高いタクシー料金や市内の停滞を考えると、安心してビジネス関係に利用できる。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Indra

Liked: Cleanliness, staff & service, room comfort

dekat bandara kno

dekat dengan airport, tersedia shuttle gratis
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
All good except for cold uninspiring breakfast
Stayed 1 night in May 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great transit stay

I had an early flight so the location was perfect. The complimentary shuttle to the airport an added bonus. I chose business class room as the standard do not have any windows. The room and amenities was very clean and modern.
Stayed 1 night in Apr 2018
Verified review

4/10 Poor

lim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Thin walls

If your sleep is easily disturb by sound, skip this hotel. Thin walls.
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren zum zweiten Mal da.Freundlich,hilfsbereit,nett,nur unser gebuchtes Bett haben wir nicht erhalten.(Kings Bett)sonst aber alles OK
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to airport and train station

Excellent quite place to stay if connections are required for air and train travel.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight and the staff were very helpfull
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Over all a nice hotel nice and comfortable.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Brayden

Liked: Cleanliness, room comfort

Its OK

Its ok for an overnight if linking flights as its close to airport. There is a breakfast available but no restaurant for meals which is a pain. I go next door to The Crew Hotel which is most probably a better choice if you need an all in one. Hotel is clean and cheap for the location.
Stayed 1 night in Aug 2017

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