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Thong's Inn - KNO Kualanamu Transit Hotel

3.5 star property

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Photo gallery for Thong's Inn - KNO Kualanamu Transit Hotel

Garden
Exterior
Breakfast, lunch and dinner served
Outdoor pool
Villa, 2 Single Beds | Desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Pasar V Kebun Kelapa, Lubuk Pakam, Medan, North Sumatra, 20552
  • Place, Medan Mall
    ‪42 min drive‬
  • Place, Grand City Hall
    ‪45 min drive‬
  • Place, Sun Plaza
    ‪47 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪11 min drive‬

Room options

View all photos for Cottage Double Bed

Cottage Double Bed | Desk, free WiFi, bed sheets

Cottage Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Villa Double Bed

Villa Double Bed | Desk, free WiFi, bed sheets

Villa Double Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Cottage, 2 Single Beds

Cottage, 2 Single Beds | Desk, free WiFi, bed sheets

Cottage, 2 Single Beds

  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 2 Single Beds

Villa, 2 Single Beds | Desk, free WiFi, bed sheets

Villa, 2 Single Beds

  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Single Beds

Desk, free WiFi, bed sheets

Deluxe Room, 2 Single Beds

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Bed

Desk, free WiFi, bed sheets

Deluxe Double Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Medan

Thong's Inn - KNO Kualanamu Transit Hotel places you 14.1 mi (22.7 km) from Pantai Pondok Permai and 14.2 mi (22.9 km) from Pantai Bali Lestari. This 36-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Medan Mall - 42 min drive - 19.4 miles
  • Grand City Hall - 45 min drive - 20.1 miles
  • Great Mosque of Medan - 45 min drive - 20.1 miles
  • Sun Plaza - 47 min drive - 20.5 miles
  • University of North Sumatera - 56 min drive - 27.6 miles

Getting around

  • Lubukpakam Station - 13 min drive
  • Medan (KNO-Kuala Namu Intl.) - 13 min drive

Restaurants

  • ‪One Man Cafe&Kolam Pancing - ‬6 min drive
  • ‪Alam Kuphie - ‬2 min drive
  • ‪Sawah Kupi - ‬14 min walk
  • ‪Ayong seafood (jl. SetiaBudi Lubuk pakam , North Sumatera Utara) - ‬5 min drive
  • ‪Warung Mbak Desy - ‬5 min drive

About this property

Thong's Inn - KNO Kualanamu Transit Hotel

Thong's Inn - KNO Kualanamu Transit Hotel features an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 50000 per room one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, a terrace, and laundry facilities.
24-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries, bidets, and slippers. Other amenities include electric kettles, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thong's

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Wheelchair-accessible parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 6 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 50000 per room (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Thong's KNO Kualanamu Transit
Thong's Inn KNO Kualanamu Transit Hotel Medan
Thong's Inn KNO Kualanamu Transit Hotel
Thong's KNO Kualanamu Transit Medan
Thong's Kno Kualanamu Transit
Thong's Inn - KNO Kualanamu Transit Hotel Hotel
Thong's Inn - KNO Kualanamu Transit Hotel Medan
Thong's Inn - KNO Kualanamu Transit Hotel Hotel Medan

Frequently asked questions

Is there parking available at Thong's Inn - KNO Kualanamu Transit Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

How much does it cost to stay at Thong's Inn - KNO Kualanamu Transit Hotel?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Thong's Inn - KNO Kualanamu Transit Hotel on Jul 7, 2026 start from $22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Thong's Inn - KNO Kualanamu Transit Hotel have a casino at the property?

No, Thong's Inn - KNO Kualanamu Transit Hotel doesn't have a casino.

Will I find an indoor pool at Thong's Inn - KNO Kualanamu Transit Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Thong's Inn - KNO Kualanamu Transit Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service and slippers as well as an outdoor pool.

Does Thong's Inn - KNO Kualanamu Transit Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Thong's Inn - KNO Kualanamu Transit Hotel have a restaurant with a breakfast menu?

Yes, Thong's Inn - KNO Kualanamu Transit Hotel serves breakfast (local cuisine) for a surcharge at Thong's.

Does Thong's Inn - KNO Kualanamu Transit Hotel allow pets to stay free of charge?

No, pets aren't allowed at Thong's Inn - KNO Kualanamu Transit Hotel.

Does Thong's Inn - KNO Kualanamu Transit Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Thong's Inn - KNO Kualanamu Transit Hotel?

The closest major airport to Thong's Inn - KNO Kualanamu Transit Hotel is Medan (KNO-Kuala Namu Intl.), which is 4.1 mi away (13 minutes by car).

Are there rooms with balconies at Thong's Inn - KNO Kualanamu Transit Hotel?

No, there aren't any guestrooms with balconies at Thong's Inn - KNO Kualanamu Transit Hotel.

Thong's Inn - KNO Kualanamu Transit Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 69 reviews
Rating 8 - Good. 32 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was excellent, and the restaurant had some killer dim- sum.
Verified

8/10 Good

Dsvid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for airport free shuttle

Good hotel with good strong hot water and nice modern room Limited breakfast good swimming pool
Stayed 2 nights in Feb 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and pool are nice. I agree with other reviews that it's a perfect place next to the airport with a free shuttle for a transit type stay. Clean, comfy, nice and excellent value.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Super cool banzai gardens
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights, preparing for my flight back to Bali. Actually, this was an excellent transfer hotel. The pool rocked and the restaurant was very good. There is not really a lot going on around the hotel, but if your just waiting for a flight, you couldn’t do better than this gem.
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

It was very clean, but the toilet would not flush properly - needs some attention in the works.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Britta

Liked: Cleanliness, staff & service, amenities
Værelset er super fint og rent. Som gæst er man udsat for visse støj gener: Nærliggende minaret, der kalder til bøn 04.45 Fly, der kommer ind over hotellet ved 6-tiden Der er meget tynde vægge mellem værelser, så man kan ikke undgå at høre, når naboen benytter toilet, eller bare fører en almindelig samtale
Stayed 1 night in Jan 2026
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Bagus
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Staff & service
room smelt of smoke and burn marks on bedside table from smokes, although rooms non smoking
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Aardig personeel. Fijne kamers. Helaas vies beddengoed en handdoeken. Het eten in het restaurant was ook niet lekker.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au standard européen

Chambres très sympa mais l'entrée fait flipper et laisse penser qu'on arrive sur une base militaire. Quelques fleurs et un panneau d'accueil ne seraient pas de trop pour éviter un sentiment d'angoisse en arrivant.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Unknown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to the airport and free shuttle service is great.Friendly staff,nice rooms but basic breakfast
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant....absolutely spot on for an airport stop over. Or longer.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Jamiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good lanscape
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Transithotel

Das Hotel ist 15 Minuten vom Flughafen und bietet einen kostenlosen Transfer. Die Zimmer sind sauber und das Personal sehr freundlich. Es gibt Bauarbeiten auf dem Hotelgelände und die Nähe zum Flughafen bedeutet zwangsweise etwas Fluglärm. Für ein Transithotel nimmt man das aber in Kauf. Restaurant ist 24 Stunden am Tag geöffnet und bietet sowohl indonesische als auch westliche Gerichte an.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

It's a modern hotel 15 min away from the Medan Airport with free airport shuttle service. Just perfect as a transit hotel - personnel is very friendly and helpful, restaurant is open 24/7, it's clean and has all necessary facilities. There is some construction on site and nearby airport naturally results in some noise, but this is okay if you choose the hotel for its proximity to the airport.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Airport Transit Hotel in Medan, Indonesia

Great Transit Hotel. Once on the property there is a small convience store. Thong's Restaurant opens early, six am I think. I have ordered food from room service at about 9:00 pm. Much of the food there is Indonesian, with Western and Chinese dishes. All of it delicious and reasonably priced. The grounds are beautiful for walks. There is a playground for children. The rooms are far enough from the things mentioned above that it's quiet for sleeping. I have stayed there five or six times. Every visit my review would read the same. The only improvement I could think of is a broader selection of Television channels. The have large, flat screen TVs with few channels. The only English is a news channel. Again, if you want a modern, extreamly clean and quiet room, 10 minutes from KNO with free airport shuttle available, this is a great deal.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fint sted tæt på lufthavnen, men morgenmaden var ikke spændende.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel and staff are very nice. It is very close to the airport, but there is not much to do on or outside the hotel compound. Lot's of construction going on, but you won't notice it from your room. The restaurant was terrible. Food was really bad and waiters were not kind in any way.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for one night airport stopover

Totally fine for a Single night stopover very close to the airport in Medan. Clean, air conditioned, modern, good value. Restaurant limited but fine.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Nam

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed even for transit

Staff can’t figure out what to do when they forgot to prepare my take-away breakfast. Just said “it ‘s a misunderstanding,no breakfast for you” you kept me waiting for 5-10minutes for nothing, i thought you were finding solution. if you started preparing sandwich for me, i would have eaten it by that time. You just called called made confused face and came to me with nothing!!!!!! No word sorry fron your mouth!!!!???? No more this hotel
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Never again...

Whenever I have to travel via KualaNamu (KNO) airport through Medan Indonesia, Thongs WAS my Hotel of choice but no longer. It has gotten worse for service and extra charges every single visit. My last visit I ordered a beer and they brought it to me lukewarm. Then, when I asked for ice, they had the audacity to charge me for it.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, very clean. The staff were friendly and the airport pick up and drop off is very convenient.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

緑に囲まれたホテル

クアラナム空港に夜２２時３０分頃に到着し、このホテルを利用しました。利用日当日の昼に、エクスペディアのサイトから空港に迎えに来てくれるようメッセージを送りましたが、残念なことに返信はありませんでした。送迎を依頼する場合などは、電話で連絡する方が確実のようです。ホテルは広い敷地内に建物が分散しているリゾートホテル風の作りになっています。緑に囲まれており、蛙や虫の声を聞きながら気持ちよくすごせました。部屋は清潔でとても快適でした。
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn't see the beach

A fine place to stay. Fittings and fixtures of extremely good quality. Room service. Some building still being completed, i think a swimming pool is being constructed if so it will add to the amenities. Drawbacks, need taxi to get to shops.
Stayed 2 nights in Jun 2018