See all properties

Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

A pool area with a water fountain, lounge chairs, and umbrellas.
A modern hotel with a white facade, multiple balconies, and lush greenery including palm trees.
A lobby with seating areas, a reception desk, and a large window with curtains.
A spacious lobby with a casino sign, comfortable seating, and a large window.
A hotel lobby with a reception desk, seating area, and a glass door entrance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Playa El Maní
    ‪6 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 King Bed

A hotel room with a desk, two sofas, a coffee table, and a bed.

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

9.2 out of 10
Wonderful
(29 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Sunset View)

A hotel room with a large bed, a desk, a chair, and a sofa.

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(13 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a sofa.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a nightstand with a lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(221 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (Sunset View)

A hotel room with two beds, a desk, a chair, and a nightstand with a lamp.

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(33 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.8 out of 10
Exceptional
(19 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(8 reviews)
  • 187 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Mayagüez

Holiday Inn Mayaguez and Tropical Casino by IHG places you 2.7 mi (4.3 km) from University of Puerto Rico Mayagüez Campus. This 3.5-star hotel has 141 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 2.3 miles
  • Parque Del Litoral - 4 min drive - 3.0 miles
  • Tropical Agriculture Research Station - 5 min drive - 3.4 miles
  • Playa El Maní - 6 min drive - 2.8 miles
  • Plaza Colon - 7 min drive - 4.2 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪Ponderosa - ‬12 min walk
  • ‪Hacienda Latina - ‬4 min drive
  • ‪Pizza Hut - ‬5 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Guests of Holiday Inn Mayaguez and Tropical Casino by IHG enjoy a casino, an outdoor pool, and a children's pool. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a gym, free WiFi in public areas, and meeting rooms.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Similar properties

Exterior
Hotel Mayaguez Plaza, BW Signature Collection
Cárcel
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
9.0 out of 10, Wonderful, 1,000 reviews
$114 nightly
The price is $124
Aug 18 - Aug 19
Total with taxes and fees
Hotel Mayaguez Plaza, BW Signature Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Are free cancellation options available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Holiday Inn Mayaguez and Tropical Casino by IHG provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on Aug 13, 2026 start from $164, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Mayaguez and Tropical Casino by IHG?

This hotel is located in Mayagüez, close to Plaza Colon, Mayagüez Mall, and Balneario Tres Hermanos. You'll also find Parque Del Litoral and Parque de los Próceres within a short drive.

Is there parking available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a casino on the premises?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG has a casino that's 8000 square feet and includes 8 gaming tables, 343 slot machines, and bingo.

Is there an indoor pool at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Holiday Inn Mayaguez and Tropical Casino by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Mayaguez and Tropical Casino by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Mayaguez and Tropical Casino by IHG serves buffet breakfast for a surcharge each morning at West Coast Bistro.

Does Holiday Inn Mayaguez and Tropical Casino by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Mayaguez and Tropical Casino by IHG.

Does Holiday Inn Mayaguez and Tropical Casino by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Mayaguez and Tropical Casino by IHG?

The closest major airport to Holiday Inn Mayaguez and Tropical Casino by IHG is Mayagüez (MAZ-Eugenio María de Hostos), which is 2.6 mi away (14 minutes by car). Another top airport is Rafael Hernandez Airport (BQN), which is located 20.6 mi away (50-minute drive).

Are there rooms with balconies at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Mayaguez and Tropical Casino by IHG.

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 973 out of 1282 reviews
Rating 8 - Good. 222 out of 1282 reviews
Rating 6 - Okay. 62 out of 1282 reviews
Rating 4 - Poor. 12 out of 1282 reviews
Rating 2 - Terrible. 13 out of 1282 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the casino is right next door and has access through the lobby
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was super clean, staff very friendly, pool nice and clean, parking very convenient
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Chizelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything its great every time we visit
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff was very helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spotless room.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Nice hotel, good staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Myrnaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, professional staff. Made us feel VIP, specially in breakfast buffet area, although at front desk were very good too.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room spacious, magnificent bathroom, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Luis A.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and facilities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Very nice location, clean rooms.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

George

Liked: Amenities, property conditions & facilities
Always a great stay at this hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, excellent service
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Gerson

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everything excelent .
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient stay for us!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was awesome
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities
Clean room, very helpful staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable - breakfast buffet options were good, with great variety.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities
I love the convenience of this location for the west coast side of the island. The pool is beautiful and well maintained, the people are nice and attentive, and the food options nearby cover all types of preferences!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean, accessible and great staff
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, amenities
This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Staff & service, amenities, property conditions & facilities
The best hotel in Mayaguez.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was courteous.
Stayed 10 nights in Nov 2025