4/10 Poor
CONNIE
Traveled with family
Jun 22, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C wasnt working and felt warm when we walked into the room. We went to the pool thinking it would cool down while we were swimming. It didnt. We called down and they didnt have any other rooms available to switch us to. They did find us a fan that helped a little.
Other things wrong? Let me list the other things that were below par...
Two bath towels for a room that is supposed to sleep 5, we had a party of 4.
2 towels in the indoor pool area. There were about 15 people in the pool at the time and not enough towels.
Limited channels to watch on the television
The iced water dispenser in the lobby was empty other than ice at 10am.
The breakfast? Wow! In the bakery section was 2 mini muffins, a few pieces of white and wheat bread.
No juice at all. The dispenser had a sign on it letting guests know it didnt work.
The cereal section was minimal at best and very limited amounts. The milk was in a small pitcher which was for the cereal and drinks.
The hot water for tea was barely warm.
Fruit? 2 apples were out. That is it.
We were at breakfast 9am. Peak time and not much of a buffet. We were very disappointed. I literally have never seen a buffet this poor. I have to say I expected more from a Hampton Inn.
One last thing, when I went to dry my hair, the blow dryer provided, didnt work properly. Thank goodness I didnt have to dry more than my bangs.
I did tell the woman at the desk when we checked out of all the issues she would have the manager call me. Nothing
CONNIE
Stayed 1 night in Jun 2025