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Alex Hotel & Spa

3.0 star property
VIP Access

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Pool
Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing
Lobby sitting area
Sauna, steam room, deep-tissue massages, Swedish massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, La Canebiere
    ‪5 min walk‬
  • Place, Memorial De La Marseillaise
    ‪5 min walk‬
  • Place, Le Panier
    ‪11 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

8.4 out of 10
Very good
(9 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.2 out of 10
Wonderful
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Marseille

Located in Belsunce, Alex Hotel & Spa is within a 10-minute stroll of sights such as La Canebiere and University of Aix-Marseille I. This 33-room, 3-star hotel has conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • La Canebiere - 5 min walk - 0.3 miles
  • Memorial De La Marseillaise - 5 min walk - 0.3 miles
  • Centre Bourse - 5 min walk - 0.3 miles
  • Cours Julien - 9 min walk - 0.5 miles
  • Le Panier - 11 min walk - 0.6 miles

Getting around

  • St. Charles Station - 1 min walk
  • Marseille Saint Charles Station - 2 min walk
  • Marseille - Provence Airport (MRS) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪EXKi - ‬3 min walk
  • ‪Carls Junior - ‬3 min walk
  • ‪Comptoir Dugommier - ‬5 min walk
  • ‪Il Caffè Di Roma - ‬3 min walk

About this property

Alex Hotel & Spa

Guests staying at Alex Hotel & Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include a business center, coffee/tea in a common area, and a meeting room.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include iPod docks, coffee makers, and safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is a free cancellation option available at Alex Hotel & Spa?

Alex Hotel & Spa provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Alex Hotel & Spa?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on Mar 29, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Alex Hotel & Spa?

This hotel is situated in Belsunce within a 10-minute walk of La Canebiere, Centre Bourse, and Memorial De La Marseillaise. You'll also find Marseille Provence Cruise Terminal and Grand Port Maritime de Marseille within a short drive.

Will I be able to park at Alex Hotel & Spa?

No, there isn't parking at this hotel.

Is there a spa at Alex Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Alex Hotel & Spa feature a casino on the premises?

No, Alex Hotel & Spa doesn't have a casino.

Is there an indoor pool at Alex Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Alex Hotel & Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a full-service spa.

Are there hot tubs at Alex Hotel & Spa?

No, but guests can enjoy a steam room at this hotel.

Does Alex Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Alex Hotel & Spa serves buffet breakfast for a surcharge each morning at Lounge 1713.

Does Alex Hotel & Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Alex Hotel & Spa for a fee of EUR 12 per pet, per night.

Does Alex Hotel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Alex Hotel & Spa?

The closest major airport to Alex Hotel & Spa is Marseille - Provence Airport (MRS), which is 16.3 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Alex Hotel & Spa?

Yes, some guestrooms at Alex Hotel & Spa offer a balcony and may feature courtyard views.

Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 452 out of 752 reviews
Rating 8 - Good. 224 out of 752 reviews
Rating 6 - Okay. 49 out of 752 reviews
Rating 4 - Poor. 10 out of 752 reviews
Rating 2 - Terrible. 17 out of 752 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient hotel with great proximity to the train station. Room was clean and comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful desk clerk for our late check in, room was clean and inviting
Stayed 1 night in Nov 2025

10/10 Excellent

LaToya

Liked: Cleanliness, amenities, property conditions & facilities
The design of the room was different; creative, nice. The staff was friendly and conversational.
Stayed 1 night in Oct 2025

6/10 Okay

Joseph Gordon

Stayed 2 nights in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to train station and downtown. Only issue was the male staff in the bre
Stayed 2 nights in Oct 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, great staff.

The reception staff were all very friendly,helpful and inviting. They stored our luggage on arrival as our room wasn't ready. (We arrived early) Breakfast was great, lots of options. Location is walkable to the city centre for restaurants and shopping. Our room was very clean and quiet even though we were facing the main street.
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness
I hate dirt room in the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean room and bathroom , towels changed every day. Very friendly helpful staff on reception
Stayed 5 nights in Oct 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Diann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay in central Marseille

Good value hotel near the train station. Buffet breakfast was decent, enough choice for vegans including almond milk on request, toast, beans, fruit salad, little jars of apple sauce and cinnamon stewed prunes which were delicious
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were large and very clean. Front desk personnel were very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Suzanne

Traveled with partner
Liked: Amenities
Very Convenient to train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

6/10 Okay

Deo, San Jose

Traveled with partner
Room was smelly specially the toilet
Stayed 1 night in Sep 2025

10/10 Excellent

Ronni

Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful friendly staff, good breakfast bad neighbourhood. For the cost of the hotel if you are stay few days I would suggest the vieux port. Much better neighbourhood. Alex is great for one night and a need to be close to the station.
Stayed 3 nights in Sep 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Jeremiah

Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel

Very helpful staff with good restaurant suggestions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom with spacious shower. Comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great! Bfast was excellent. The location is great for train travel. You can walk to the area of Old Port in 20-30 minutes. We enjoyed our stay at the property. The location is in a very diverse area. We felt safe at the Alex.
Stayed 2 nights in Sep 2025

8/10 Good

Ho-ly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
Stayed 4 nights in Aug 2025

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