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Sercotel Gran Hotel Conde Duque

4.0 star property

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Photo gallery for Sercotel Gran Hotel Conde Duque

Front of property
Gym
Reception
Premium bedding, down comforters, memory foam beds, minibar
Lunch, dinner, brunch served; local cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Comillas Pontifical University
    ‪5 min walk‬
  • Place, Plaza de España - Princesa
    ‪6 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Classic Twin Room (Exterior)

Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Free toiletries, hair dryer, bidet, towels

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, bidet, towels

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Individual)

Basic Room (Individual) | Premium bedding, down comforters, memory foam beds, minibar

Basic Room (Individual)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Free toiletries, hair dryer, bidet, towels

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Free toiletries, hair dryer, bidet, towels

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Exterior)

Classic Double Room (Exterior) | Premium bedding, down comforters, memory foam beds, minibar

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Madrid

Located in Chamberí, Sercotel Gran Hotel Conde Duque is a leisurely stroll from popular sights such as Gran Via and Plaza de España - Princesa. This 141-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Comillas Pontifical University - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 6 min walk - 0.4 miles
  • Gran Via - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 4 min drive - 1.2 miles
  • Puerta del Sol - 4 min drive - 1.2 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Zaatar & Co - ‬6 min walk
  • ‪Saona Chamberí - ‬3 min walk
  • ‪Cofi - ‬5 min walk
  • ‪El Seiscientos - ‬2 min walk

About this property

Sercotel Gran Hotel Conde Duque

Sercotel Gran Hotel Conde Duque features a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 25 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Sercotel Gran Hotel Conde Duque?

Sercotel Gran Hotel Conde Duque provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on Apr 6, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sercotel Gran Hotel Conde Duque?

This hotel is situated in Chamberí within a short 14-minute walk of Gran Via and also 8 minutes on foot from Plaza de España - Princesa. You'll also find National Prado Museum and Plaza Mayor within a short drive.

Will I be able to park at Sercotel Gran Hotel Conde Duque?

Yes, parking is offered for EUR 25 per night.

Does Sercotel Gran Hotel Conde Duque include a casino on the premises?

No, Sercotel Gran Hotel Conde Duque doesn't have a casino.

Will I find an indoor pool at Sercotel Gran Hotel Conde Duque?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sercotel Gran Hotel Conde Duque?

Couples staying at this hotel will appreciate amenities like premium bedding and a minibar as well as a restaurant.

Are there hot tubs at Sercotel Gran Hotel Conde Duque?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Sercotel Gran Hotel Conde Duque have a restaurant that serves breakfast?

Yes, Sercotel Gran Hotel Conde Duque serves buffet breakfast for a surcharge each morning at salon de te.

Does Sercotel Gran Hotel Conde Duque allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sercotel Gran Hotel Conde Duque for a fee of EUR 30 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sercotel Gran Hotel Conde Duque?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sercotel Gran Hotel Conde Duque?

The closest major airport to Sercotel Gran Hotel Conde Duque is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.4 mi away (29 minutes by car).

Can I book a room with a balcony at Sercotel Gran Hotel Conde Duque?

No, there aren't any guestrooms at Sercotel Gran Hotel Conde Duque that offer a balcony.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1002 reviews
Rating 8 - Good. 370 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Assil

Traveled with family
Disliked: Amenities
Room smells humidity and third bed was uncomfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Bashar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfred

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Hot water
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Nov 2025

10/10 Excellent

Geronimo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

Newton

Stayed 1 night in Nov 2025

10/10 Excellent

Girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Mehran

Traveled with family
Disliked: Property conditions & facilities
It’s an old outdated room. Will not stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

anna marie

Liked: Cleanliness, amenities
Very accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Sanja

Stayed 3 nights in Sep 2025

6/10 Okay

Elizabeth

Traveled with family
Basic room was just that- very basic with no views. I requested a room next door to my sister. They confirmed but then gave us rooms around the corner from each other.
Stayed 4 nights in Sep 2025

10/10 Excellent

KD

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great (firm, but comfy) bed, good access to fresh/outdoor air, a mini fridge, kettle & nespresso maker (in an 'upgraded' room at least). Quiet area with good access to Metro & tourist spots, so a really nice balance. Walls could be thin when neighbors came back post-bar-hopping but most of the time it was really quiet. Wifi (top floor) was a bit slow. Nice open staircases for use instead of elevator if you wanted to. Breakfast didn't change much daily, but had an extremely wide variety so it wan't a problem (I stayed almost a week for a professional meeting), and they had GF bread if you requested. Addressing an earlier review, the water itself is fine, just a bit of lingering sewer gas occaisionallly (common, not a problem). Overall a really good stay, and I'll definitely re-book the next time I am in Madrid.
Stayed 6 nights in Sep 2025

10/10 Excellent

Pedro, Portola Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service
The hotel was really nice old world charm and close proximity to shopping for walking, etc. Only draw back was one of the elevators wasn't working and had to drag suitcases up/down flights of stairs which was not ideal. Also breakfast was always cold??
Stayed 4 nights in Aug 2025

10/10 Excellent

KATHERYN, Glenview

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt tucked away from high traffic with a park just across the street. Yet it was a convenient walk to so many restaurants and shops. The staff was incredibly helpful and spoke excellent English, which was not common at other locations in Madrid. There were two elevators; however, the elevator that was located on ground level was not working. We had to carry our luggage up a short flight of stairs to the working elevator that could only hold two people with luggage at a time. It is a small hotel, so even being on the seventh floor, the wait wasn't too long for an open elevator. We enjoyed a quick bite and drink at the restaurant, which is so convenient.
Stayed 2 nights in Sep 2025

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and rooms

Great location, safe and beautiful. My only complaint is the lack of response to questions before arriving at the hotel. I asked about parking 3x and never got a response. I also requested 2 separate beds and got no response, but got a room with 2 beds when we checked in.
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Stayed 2 nights in Aug 2025

6/10 Okay

Consuelo

Liked: Cleanliness
Disliked: Staff & service
The hotel is a very beautiful hotel, unfortunately I did not have a good experience because it seemed that by booking through Expedia I got the worst room in the hotel. I could be wrong, but that's the impression I got when I went to front desk and did not have a good response from the lady at the front desk. I had booked an interior room, which I don't remember seeing in the description, but not only was it an interior room, the view from the window was the fire stairs, and since it was the first floor, I was like in a hole. The breakfast was great.
View from the window
Stayed 4 nights in Aug 2025

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