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Sercotel Gran Hotel Conde Duque

4.0 star property
Art Deco hotel with a fitness center and a 24-hour front desk

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Photo gallery for Sercotel Gran Hotel Conde Duque

Front of property
Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar
Reception
Daily buffet breakfast (EUR 18 per person)
Reception

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Gran Via
    ‪13 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • Plaza Mayor
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

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Room options

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, memory foam beds, minibar

Basic Room

9.0 out of 10
Wonderful
(6 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Exterior View)

Classic Twin Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 204 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

Located in Chamberí, Sercotel Gran Hotel Conde Duque is a leisurely stroll from popular sights such as Gran Via and Plaza de España - Princesa. This 141-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Gran Via - 13 min walk - 0.7 miles
  • Puerta del Sol - 3 min drive - 1.2 miles
  • Royal Palace of Madrid - 3 min drive - 1.2 miles
  • Plaza Mayor - 3 min drive - 1.4 miles
  • Bernabéu Stadium - 5 min drive - 2.2 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Gelateria la Romana - ‬4 min walk
  • ‪Saona chamberí - ‬3 min walk
  • ‪Panaria - ‬2 min walk
  • ‪Zarracín - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

Art Deco hotel with a fitness center and a 24-hour front desk
Sercotel Gran Hotel Conde Duque features a gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 22 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 22 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 21 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 21 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Sercotel Gran Hotel Conde Duque?

Sercotel Gran Hotel Conde Duque provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Sercotel Gran Hotel Conde Duque?

This hotel is situated in Chamberí within a short 14-minute walk of Gran Via and also 8 minutes on foot from Plaza de España - Princesa. You'll also find Royal Palace of Madrid and Prado Museum within a short drive.

Will I be able to park at Sercotel Gran Hotel Conde Duque?

Yes, parking is offered for EUR 22 per night.

Does Sercotel Gran Hotel Conde Duque include a casino on the premises?

No, Sercotel Gran Hotel Conde Duque doesn't have a casino.

Will I find an indoor pool at Sercotel Gran Hotel Conde Duque?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sercotel Gran Hotel Conde Duque?

Amenities that appeal to couples at this hotel include a memory foam mattress, around-the-clock room service, and a minibar.

Does Sercotel Gran Hotel Conde Duque have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sercotel Gran Hotel Conde Duque have a restaurant that serves breakfast?

Yes, Sercotel Gran Hotel Conde Duque serves buffet breakfast for a surcharge each morning at salon de te.

Does Sercotel Gran Hotel Conde Duque allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sercotel Gran Hotel Conde Duque for a fee of EUR 21 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Sercotel Gran Hotel Conde Duque?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sercotel Gran Hotel Conde Duque?

The closest major airport to Sercotel Gran Hotel Conde Duque is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.4 mi away (29 minutes by car).

Are there rooms with balconies at Sercotel Gran Hotel Conde Duque?

No, at Sercotel Gran Hotel Conde Duque, there aren't any guestrooms that list a balcony.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 921 reviews
Rating 8 - Good. 348 out of 921 reviews
Rating 6 - Okay. 89 out of 921 reviews
Rating 4 - Poor. 22 out of 921 reviews
Rating 2 - Terrible. 15 out of 921 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, beds comfy, location was good but bit hesitate to go out at night with the kids so ate in hotel or got taxi, no issues in the day. Breakfast was ok, kids loved the donuts for breakie. Only issue with the hotel is the lack of soundproofing, I could hear the rooms above and around me having showers etc and we were just unlucky that some of these were in the middle of the night. My kids are sound sleepers so never affected us too much. Big shout out to the barman he went out his way to make my kids and me feel welcome. I would stay here again, thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

Ainur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean, and the cleaning staff were absolutely the best I’ve encountered anywhere. The location is excellent—just a 2-minute walk to the nearest metro station, making it easy to get around Madrid. It took about 20 to 25 minutes to reach the Prado Museum, and the main shopping streets were also around 20 minutes away on foot. Breakfast was tasty and varied, with fresh options each morning. The staff were all very friendly and helpful, which really added to the experience. Overall, great value for money and a place I’d definitely stay at again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Madison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great! Quiet street not far from everything you need to see!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Maurice, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time at this hotel.

Lovely hotel in a great location. Not far from the Gran Via but close to local restaurants, bars and shops.
Stayed 4 nights in Feb 2025

6/10 Okay

CHRISTOPHER

Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Sophia

Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in wonderful Madrid

This is a lovely hotel.Friendly staff,most helpful. The hotel is situated in a very pleasant area ,not far from the centre which is easily accessible via metro and there is a taxi rank .
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Stayed 2 nights in Jan 2025

8/10 Good

Louisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

aris, naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Me encanto.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with comfortable accommodations and a great bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

sharazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for price

Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Stayed 1 night in Dec 2024

8/10 Good

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

This hotel is beautiful and very well located, near shops, restaurants, etc. The only reason I don’t give it a five star is because you hear the sound of people walking on the ceiling Also, we came from USA with luggage and they don’t help.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico de fácil acceso por todos lados del metro y del bus, el tema es el aire acondicionado que se debe dormir con ventanas abiertas y el agua solo dos de bienvenida
Stayed 4 nights in Dec 2024

8/10 Good

Ghazal

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff, great coffee. Close to the main things by foot or taxi.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)
Stayed 1 night in Oct 2024