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Intelier Palacio de San Martín Hotel

4.0 star property
Hotel with a sauna, 4-minute walk to Gran Via
VIP Access

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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Meeting facility
Interior
Front of property
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(82 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View) | Minibar, in-room safe, individually decorated, individually furnished

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Intelier Palacio de San Martín Hotel is within a 5-minute walk of Gran Via and within 15 minutes of other popular attractions like Plaza Mayor. This 94-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • San Miguel Market - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Strong Disco - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk

About this property

Intelier Palacio de San Martín Hotel

Hotel with a sauna, 4-minute walk to Gran Via
At Intelier Palacio de San Martín Hotel, guests have access to a gym, a sauna, and free WiFi in public areas. Transportation is made easy with an area shuttle. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this boutique hotel include a business center, a meeting room, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Other amenities include minibars, free newspapers, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Frequently asked questions

What can I see around Intelier Palacio de San Martín Hotel?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Plaza Mayor and Puerta del Sol. You'll also find Royal Palace of Madrid and Plaza de Santa Ana less than a mile away.

Is there parking available at Intelier Palacio de San Martín Hotel?

No, there isn't parking at this hotel.

Does Intelier Palacio de San Martín Hotel have a casino?

No, Intelier Palacio de San Martín Hotel doesn't have a casino.

Is there an indoor pool at Intelier Palacio de San Martín Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Intelier Palacio de San Martín Hotel?

Amenities that appeal to couples at this boutique hotel include a minibar as well as a bar and a restaurant.

Does Intelier Palacio de San Martín Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Intelier Palacio de San Martín Hotel have a restaurant with a breakfast menu?

Yes, Intelier Palacio de San Martín Hotel serves buffet breakfast for a surcharge each morning at Antigua Embajada.

Does Intelier Palacio de San Martín Hotel allow pets to stay free of charge?

No, pets aren't allowed at Intelier Palacio de San Martín Hotel.

Does Intelier Palacio de San Martín Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Intelier Palacio de San Martín Hotel?

The closest major airport to Intelier Palacio de San Martín Hotel is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.4 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Intelier Palacio de San Martín Hotel?

Yes, some guestrooms at Intelier Palacio de San Martín Hotel offer a balcony.

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1069 reviews
Rating 8 - Good. 178 out of 1069 reviews
Rating 6 - Okay. 48 out of 1069 reviews
Rating 4 - Poor. 15 out of 1069 reviews
Rating 2 - Terrible. 14 out of 1069 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Amenities, property conditions & facilities
All of the above!!! Beautiful hotel! Great breakfast!! Wonderful staff!!
Stayed 1 night in Nov 2025

10/10 Excellent

Smiljana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10! Best time ever. Unforgettable. Thank you! Staff, property, location is bomb!!!
Stayed 4 nights in Sep 2025

8/10 Good

Angeline Rose, Miami Beach

Stayed 3 nights in Sep 2025

8/10 Good

Naoko

Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Nice hotel

The hotel was very close to many attractions. It was a short walk to lots of great restaurants. The room was small, but comfortable and very clean and quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

8/10 Good

Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with easy access to shops and restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

Beautiful hotel in a great location. Such a cozy hidden gem in a busy city.
Stayed 3 nights in Sep 2025

10/10 Excellent

mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, outstanding staff, food is fabulous in their restaurant - love everything about it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern hotel in a central location.

Very clean room and hotel overall. Great location close to restaurants, shopping, plazas and tourist must-do spots like plaza mayor and the royal palace. Also convenient to 3 metro lines.
Stayed 4 nights in Sep 2025

10/10 Excellent

LeRoy George, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in a great location. All the major attractions were no more than a 20-25 minute walk away.
Stayed 7 nights in Sep 2025

8/10 Good

Margarita

Liked: Cleanliness
The property is clean and the shower head is amazing. The rooms are small. AC was not cooling as it was set.
Stayed 2 nights in Sep 2025

6/10 Okay

Giang Kim

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Sep 2025

10/10 Excellent

mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean comfortable rooms. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Guillermo Lopez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff and above all location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carrie-Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had had longer in Madrid. We were blown away by the city and by this hotel. It was clean, beautiful, the staff was super friendly, especially when I said in Spanish that I was still learning the language. The receptionist was patient and happy to speak clearly and slowly with me. He really made me feel comfortable and welcome. We were always greeted with a smile. We had a terrace in our suite and it really made our stay extra special. We cant wait to come back to Madrid and when we do, we will absolutely be staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel

Stayed 5 nights in Aug 2025

10/10 Excellent

Arlene

.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time visiting Madrid. The hotel was very nice and the front desk staff was very professional and friendly. Although we speak very little Spanish, the person at the front desk spoke English very well. Our room was very large and clean. The breakfast was excellent. I highly recommend this hotel whether you are staying 1 night or several nights as we did.
Stayed 3 nights in Jul 2025

10/10 Excellent

deborrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome! Close to so many must see and must eat places! There is never a shortage of restaurant/cafe, very diverse in food selection as well. It’s also near 3 of the must try churros (I love churros!). Breakfast though could have been better. I love that they make your eggs and bacon upon request but I wish the food selection for the buffet was different everyday or at least every 2 days but it was the same every single day for the 7 mornings we were there. Even the fruits didn’t change. Overall, we had a fantastic time!
Stayed 7 nights in Aug 2025

10/10 Excellent

Teiry

Traveled with partner
Liked: Amenities
The services was excellent I don’t have nothing negative to said about excellent location near everything the staff is wonderful always attend to help you I 💯 recommend I will be back
Stayed 10 nights in Aug 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique Hotel wonder in Madrid!

Had a wonderful two days stay at Palacio San Martin! For the moment we checked in the staff was extremely friendly and even were able to give us an early check-in. The entire hotel is meticulously, clean and comfortable. Our room was spacious. The breakfast buffet had numerous options and also had cook to order eggs. The location was perfect since every thing was walking distance with a nice plaza right in front of the hotel.. would highly recommend this hotel when staying in Madrid!
Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Chandubhai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to the Metro and La Gran Via. The reception staff were very helpful, providing map and explaining best areas to visit. The rooms were clean and very comfortable.
Stayed 2 nights in Aug 2025