Hotel ILUNION Alcalá Norte

4.0 star property
Hotel with a restaurant, near Riyadh Air Metropolitano

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Photo gallery for Hotel ILUNION Alcalá Norte

Lobby sitting area
Property amenity
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Place, Calle de Alcalá
    ‪8 min walk‬
  • Place, La Quinta de los Molinos Park
    ‪8 min walk‬
  • Place, Riyadh Air Metropolitano
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬

Room options

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Grand Double Room, 1 King Bed, Terrace

8.4 out of 10
Very good
(8 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Pet friendly

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Triple Room, 2 adults and 1 child

  • 301 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Double Room Single Use

  • 301 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Double Room

9.4 out of 10
Exceptional
(89 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in San Blas-Canillejas within a short walk of Calle de Alcalá, Hotel ILUNION Alcalá Norte is within 2 miles (3 km) of Riyadh Air Metropolitano. This 4-star hotel has 212 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Calle de Alcalá - 8 min walk - 0.5 miles
  • La Quinta de los Molinos Park - 8 min walk - 0.5 miles
  • Riyadh Air Metropolitano - 3 min drive - 1.4 miles
  • Juan Carlos I Park - 3 min drive - 1.8 miles
  • Centro Comercial Campo de las Naciones - 4 min drive - 2.0 miles

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive

Restaurants

  • ‪Seteventos - ‬8 min walk
  • ‪Mar y Tierra San Blas - ‬6 min walk
  • ‪Tomate El Placer - ‬7 min walk
  • ‪Omarán - ‬3 min walk
  • ‪The Sippers Coffee - Specialty Coffee & Brunch - ‬3 min walk

About this property

Hotel ILUNION Alcalá Norte

Hotel with a restaurant, near Riyadh Air Metropolitano
Hotel ILUNION Alcalá Norte features a gym, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a business center, a terrace, and laundry facilities.
TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Frequently asked questions

Is free cancellation available at Hotel ILUNION Alcalá Norte?

Hotel ILUNION Alcalá Norte provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see close to Hotel ILUNION Alcalá Norte?

This hotel is situated in San Blas-Canillejas within a short 9-minute walk of Calle de Alcalá. You'll also find Gran Via and El Retiro Park within a short drive.

Is there parking available at Hotel ILUNION Alcalá Norte?

Yes, though parking is available on request.

Does Hotel ILUNION Alcalá Norte feature a casino on the premises?

No, Hotel ILUNION Alcalá Norte doesn't have a casino.

Is there an indoor pool at Hotel ILUNION Alcalá Norte?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel ILUNION Alcalá Norte?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar and a restaurant.

Are there hot tubs at Hotel ILUNION Alcalá Norte?

No, this hotel doesn't have a spa tub.

Does Hotel ILUNION Alcalá Norte have a restaurant that serves breakfast?

Yes, Hotel ILUNION Alcalá Norte serves buffet breakfast for a surcharge each morning at Alcala Norte Restaurant.

Does Hotel ILUNION Alcalá Norte allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel ILUNION Alcalá Norte for a fee of EUR 30 per pet, per day.

Does Hotel ILUNION Alcalá Norte have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel ILUNION Alcalá Norte?

The closest major airport to Hotel ILUNION Alcalá Norte is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 5.3 mi away (10 minutes by car).

Can I book a room with a balcony at Hotel ILUNION Alcalá Norte?

No, at Hotel ILUNION Alcalá Norte, there aren't any guestrooms that list a balcony.

Does Hotel ILUNION Alcalá Norte have a wedding venue on site?

Take advantage of the wedding venue at Hotel ILUNION Alcalá Norte if you plan to say "I do" during your trip.

Hotel ILUNION Alcalá Norte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
clean room. some amenities not provided. over all good stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente
Stayed 2 nights in Oct 2025

8/10 Good

dolly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very modern. AC worked excellent it does have a gym. The food at the restaurant was very good. The staff amazing. Starting with Maria at the front desk always working with a smile. The restaurant and bar staff very nice all were hard workers. Starting with Estefania always super nice and nonstop , then Carlos with the pony tail so good with the food recommendations, Richard extremely efficient and fast. The other Carlos a little rough but always took care of me and very hard worker. Alejandro also a great waiter and server. Overall I definitely would return in a second.
Stayed 6 nights in Sep 2025

6/10 Okay

Prabhat, Toronto

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
There was no water in the gym for 3 days even after repeated requests. Toilet flush did not work and was told that was normal.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
I really like this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Stayed 3 nights in Sep 2025

6/10 Okay

Neil

Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

The staff, especially Maria were exceptional. Nothing was too much trouble for them. Friendly, polite and helpful. The breakfast was perfect, every nationality, race, culture and dietary requirement was catered for. I will be returning next year for sure.
Stayed 3 nights in Sep 2025

8/10 Good

Melvin

Mejorar limpieza

Habían pelos extraños en el baño y en la cama
Stayed 1 night in Sep 2025

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good the room the bed,very clean bathroom the staff is very friendly. The only thing I didn’t like was the distance between the hotel and the metro. Besides that the hotel is great.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so friendly and helpful throughput my stay. was walking distance of some of the best spots in town for food.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Tominica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this hotel is situated in a nice part of town away from the hustle and bustle ofthe city. Very clean and beautiful hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Kapil

Stayed 3 nights in Sep 2025

10/10 Excellent

Dalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience here. Great breakfast buffet!
Stayed 7 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel, clean room, excellent facilities, easily accessible supermarket and metro stations nearby. Friendly staff. 🙌💯
Stayed 5 nights in Aug 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with all the necessary amenities

Great hotel. Room was comfy and the bed was the best. Liked the gym, and good breakfast. Staff super friendly.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The breakfast buffet was a great deal and offered several options. The staff was very friendly and nice! The restaurant/bar served great food, and the servers were friendly and nice. The cleaning staff was also very friendly. The hotel is located in a quiet area. Using Uber, you can get to the center in about 20 minutes. I highly recommend it!
Stayed 4 nights in Aug 2025

6/10 Okay

elizabeth

Stayed 3 nights in Aug 2025

10/10 Excellent

Martyn

Stayed 1 night in Aug 2025

10/10 Excellent

Alkarim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect
Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness
Stayed 1 night in Aug 2025