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Dear Hotel Madrid

4.0 star property
Boutique Madrid hotel connected to a shopping center, steps from Plaza de España - Princesa

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Photo gallery for Dear Hotel Madrid

Terrace/patio
Front of property - evening/night
City view from property
Staircase
Outdoor pool, open 10:00 AM to 5:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service

Explore the area

View in a map
Gran Via 80, Madrid, 28013
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(61 reviews)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Premium Room, City View (High floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | Egyptian cotton sheets, premium bedding, down comforters

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)
  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor) | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Terrace

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Dear Hotel Madrid is adjacent to Plaza de España - Princesa and within a 10-minute walk of other popular attractions like Royal Palace of Madrid. This 4-star hotel has 162 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Madrid, the hotel is connected to a shopping center and also a short walk from Puerta del Sol and Plaza Mayor.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Puerta del Sol - 13 min walk - 0.7 miles
  • Prado Museum - 3 min drive - 1.4 miles

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Dear Hotel Madrid

Boutique Madrid hotel connected to a shopping center, steps from Plaza de España - Princesa
Guests staying at Dear Hotel Madrid enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this boutique hotel include a hot tub, a meeting room, and express check-out.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. IPod docks, minibars, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities will be closed during May, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 70.00 per night
  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at Dear Hotel Madrid?

Dear Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around Dear Hotel Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Royal Palace of Madrid. You'll also find Puerta del Sol and Plaza Mayor less than a mile away.

Will I be able to park at Dear Hotel Madrid?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 36.00 per day (discounts available).

Does Dear Hotel Madrid feature a casino at the property?

No, Dear Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Dear Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 5:00 PM.

Is Dear Hotel Madrid a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Dear Hotel Madrid?

Yes, this hotel has a spa tub.

Does Dear Hotel Madrid feature a restaurant that includes a breakfast menu?

Yes, Dear Hotel Madrid serves buffet breakfast for a surcharge each morning at Nice To Meet You.

Will Dear Hotel Madrid allow pets to stay free of charge?

No, pets aren't allowed at Dear Hotel Madrid.

Does Dear Hotel Madrid have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Dear Hotel Madrid?

The closest major airport to Dear Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (24 minutes by car).

Are there rooms with balconies at Dear Hotel Madrid?

No, you won't find guestrooms with balconies at Dear Hotel Madrid.

Does Dear Hotel Madrid host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Dear Hotel Madrid.

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and cleanliness. Roof Top was great too
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain and lovely location. Would stay here over and over!
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and room was outstanding!
Stayed 3 nights in Jul 2025

8/10 Good

Sharbel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Oliver

Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Perfect location. Wonderful staff. Clean room Highly recommend if you’re able to get a reservation. We will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Madrid stay

Nice hotel in a great location however sadly the room was disappointing for the price we paid. The room on the 1st floor was loud at night with metro and street traffic. The curtains were not very good with the room letting in the street light outside the window. Finally the air conditioning would work for 2 hours then switch off so was warm overnight
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin, Springwater

Stayed 1 night in Jul 2025

10/10 Excellent

Edgar, La Entrada

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muchas gracias todo bien
Stayed 1 night in Jul 2025

8/10 Good

Patricks

Stayed 1 night in Jul 2025

10/10 Excellent

Devendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Mike

Disliked: Cleanliness, amenities
Mid hotel at best.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Anna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Stayed 5 nights in Jun 2025

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Denticart

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Cute and fun hôtel. It’s right in the center which makes it easy to commute. The staff were very Nice and accommodating. Some of the things I had issues with are 1. I think they allow people to smoke in the rooms and there’s a cigarette stench left over. 2.The hallway smelled like a bad men’s purfume. The scent was way too strong, felt nauseous every time I walked out. 3. To grab breakfast and dinner, a reservation must be made, which is not ideal if you decide to change plans. I also didn’t like that they didn’t have a proper lounge area so I can work. They have a rooftop bar, but you can’t order drinks and bill it to the room. Needed to walk with a credit card at all times. The bar tender was also a bit rude. But overall, it’s a nice place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian Norman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Another lovely stay at this first class hotel. Right on the centre of Madrid and metro, bus and taxi outside front door. Really friendly staff and amenities.
Stayed 4 nights in Jun 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff and house keeping were excellent. It is centrally located so street noise is to expected. However it was excessive. Sirens through the night every ten to fifteen minutes all night long. Partying on the street with yelling and carrying on 70% of the time. Difficult to sleep through the night. I have never been in a hotel anywhere that you have to pay 10 euros for a bucket of ice for your drinks in the room. They did have a water distillery on every floor which was a positive. Metro at your doorstep was also a positive. The front desk staff were very attentive and helpful and they spoke English which is big positive. Rooftop pool was out of order which was a disappointment but the bar on the roof offered a nice panoramic city view but limited seating.
Stayed 6 nights in May 2025

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, room comfort
Mid sold!!! 1. pool was under renovation 2. Room no balcony
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Carlos

Stayed 2 nights in May 2025

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