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Dear Hotel Madrid

Property class: 4

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Photo gallery for Dear Hotel Madrid

A rooftop bar with a city view, outdoor seating, and a glass railing.
A nighttime cityscape with illuminated buildings, a prominent tower with a rounded top, and a busy street with moving vehicles.
A rooftop pool with two people sitting at the edge, overlooking a densely packed urban area with red-tiled roofs.
A grand, arched staircase with a series of descending steps leading to a higher floor.
A rooftop dining area with tables and chairs, surrounded by greenery and overlooking a cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Gran Via 80, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View

A double bed with white bedding and two pillows, a bedside table with a lamp, and a telephone.

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(79 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, City View (High floor)

A hotel room with two beds, a TV, a small table with a chair, and a bookshelf.

Premium Room, City View (High floor)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

A hotel room with a bed, a wardrobe, a desk with a chair, and a television mounted on the wall.

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 430 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, City View (High floor)

A modern bedroom with a four-poster bed, a view of the city, and a balcony.

Luxury Suite, City View (High floor)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

A hotel room with two beds, a chair, a small table with a lamp, and a window with curtains.

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

A hotel room with a large bed, a small table with a chair, a lamp, and a view of the city through a window.

Deluxe Room, Non Smoking, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Terrace

A small balcony with a round table, two plates with pastries, and a cup.

Deluxe Room with Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

View all photos for Deluxe Room, Non Smoking, City View (1 Double Bed)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Room, Non Smoking, City View (1 Double Bed)

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Pool
  • Free WiFi
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9.4 out of 10, Exceptional, 5,241 reviews
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Oct 28 - Oct 29
Total with taxes and fees
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About the neighborhood

Madrid

Located in Madrid Centro, Dear Hotel Madrid is adjacent to Plaza de España and within a 15-minute walk of popular sights like Puerta del Sol. This 4-star hotel has 162 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Madrid and also close to Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de España - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Puerta del Sol - 11 min walk - 0.6 miles

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪VIPS - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪Tapa Spana - ‬1 min walk

About this property

Dear Hotel Madrid

Guests staying at Dear Hotel Madrid enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this boutique hotel include a hot tub, a meeting room, and express check-out.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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A bar area with chairs and a table, overlooking a cityscape with buildings and a dome structure.
Hotel Riu Plaza España
Madrid Centro
  • Pool
  • Free WiFi
  • Restaurant
  • Gym
9.4 out of 10, Exceptional, 5,241 reviews
$215 nightly
The price is $237
Oct 28 - Oct 29
Total with taxes and fees
Hotel Riu Plaza España

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 2 to August 17:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at Dear Hotel Madrid?

Dear Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Dear Hotel Madrid?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on Oct 4, 2026 start from $251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Dear Hotel Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España. You'll also find Puerta del Sol and Plaza Mayor less than a mile away.

Does Dear Hotel Madrid feature a casino at the property?

No, Dear Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Dear Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 5:00 PM.

Does Dear Hotel Madrid feature a restaurant that includes a breakfast menu?

Yes, Dear Hotel Madrid serves buffet breakfast for a surcharge each morning at Nice To Meet You.

Will Dear Hotel Madrid allow pets to stay free of charge?

No, pets aren't allowed at Dear Hotel Madrid.

What is the closest airport to Dear Hotel Madrid?

The closest major airport to Dear Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (24 minutes by car).

Does Dear Hotel Madrid host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Dear Hotel Madrid.

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in get location. Staff is friendly and very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was well placed, right in the centre of Town. The Staff were excellent and very helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Rooms very comfortable. Great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, metro and shopping are nearby. Staff is friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice and clean room, friendly staff, beatiful roof top , highly recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, incredibly helpful staff, spacious rooms and a great view.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was perfect when travelling with a baby. Staff always so pleasant. Location was the best part!! Clean and luxury feeling. Breakfast was a good added bonus
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-great location: right on gran via -love the pool/bar area on the rooftop with nice view -very clean -nice staff -we got a room with terrace it was amazing -i would stay here again if i ever come back to madrid. highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Excellent service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dear was FANTASTIC! Our stay couldn't have been any better. Location, the room...everything. Maria at breakfast was a doll. All of the staff was top notch. Will definitely be back!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cecilia at reception and all staff were friendly, helpful, and customer focused. Will recommend to our colleagues and friends
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very friendly staff!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very friendly and helpful.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Hotel was a perfect boutique hotel located in the heart of Madrid. There are many restaurants and stores nearby and it’s close to the metro. The hotel has a very small pool but it was a perfect way to cool off after a day of exploring. The view from the rooftop was spectacular! The staff were very friendly and gave us recommendations of things to do. Gianmarco was truly the best! He always welcomed us with a smile. Our stay was nothing short of amazing.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice hotel with friendly and helpful staff. However, the pool was small and not clean. And whoever heard of pushing two single beds together in lieu of a king sized bed?
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top views. Close to shops and walking distance to attractions.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly. The rooftop bar had excellent views and places to lounge. The morning buffet was yummy and the larger balcony’s available on the upper floors are a great way to relax in a lounge chair. The small pool was an excellent way to dip in and cool off and had additional beautiful views
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fresh nice breakfast. Reasonable value. Staff great, really lovely. Basic amenities and small reception area, limited seating. Had to book breakfast time as small seating area. City centre location great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel! Everyone is welcoming and friendly. The roof deck and the pool have a spectacular view. We would definitely stay here again!
Roof top pool
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Really super helpful and friendly staff, really nice rooms and super clean.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great spot, great service, breakfast was amazing!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very good breakfast with the best views and very sweet women serving us
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you book a fully refundable room as they wouldn’t let us out of our reservation when our flight was changed by the airline eventhough we were 30 days out. What a scam!
Stayed 1 night in Mar 2026