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Dear Hotel Madrid

Property class: 4

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Photo gallery for Dear Hotel Madrid

A rooftop bar with a city view, outdoor seating, and a glass railing.
A grand, arched staircase with a series of descending steps leading to a higher floor.
A rooftop dining area with tables and chairs, surrounded by greenery and overlooking a cityscape.
A nighttime cityscape with illuminated buildings, a prominent tower with a rounded top, and a busy street with moving vehicles.
A rooftop pool with two people sitting at the edge, overlooking a densely packed urban area with red-tiled roofs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Gran Via 80, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Non Smoking, City View

A double bed with white bedding and two pillows, a bedside table with a lamp, and a telephone.

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(76 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, City View (High floor)

A hotel room with two beds, a TV, a small table with a chair, and a bookshelf.

Premium Room, City View (High floor)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

A hotel room with a bed, a wardrobe, a desk with a chair, and a television mounted on the wall.

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 430 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Suite, City View (High floor)

A modern bedroom with a four-poster bed, a view of the city, and a balcony.

Luxury Suite, City View (High floor)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Non Smoking, City View

A hotel room with two beds, a chair, a small table with a lamp, and a window with curtains.

Deluxe Triple Room, Non Smoking, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Non Smoking, City View

A hotel room with a large bed, a small table with a chair, a lamp, and a view of the city through a window.

Deluxe Room, Non Smoking, City View

7.4 out of 10
Good
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room with Terrace

A small balcony with a round table, two plates with pastries, and a cup.

Deluxe Room with Terrace

8.0 out of 10
Very good
(1 review)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

APARTMENT DELUXE CITY VIEW

  • Sleeps 10
  • Free WiFi

APARTMENT DELUXE

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Dear Hotel Madrid is adjacent to Plaza de España and within a 15-minute walk of popular sights like Puerta del Sol. This 4-star hotel has 162 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Madrid and also close to Plaza Mayor and Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de España - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Puerta del Sol - 11 min walk - 0.6 miles

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪VIPS - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Juventud Malatang - ‬2 min walk

About this property

Dear Hotel Madrid

Guests staying at Dear Hotel Madrid enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this boutique hotel include a hot tub, a meeting room, and express check-out.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 2 to August 17:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at Dear Hotel Madrid?

Dear Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Dear Hotel Madrid?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on Aug 16, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Dear Hotel Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España. You'll also find Puerta del Sol and Plaza Mayor less than a mile away.

Is there parking available at Dear Hotel Madrid?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 37 per day (discounts available).

Does Dear Hotel Madrid feature a casino at the property?

No, Dear Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Dear Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 5:00 PM.

What amenities will couples enjoy at Dear Hotel Madrid?

This boutique hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a swim-up bar.

Are there hot tubs at Dear Hotel Madrid?

No, this hotel doesn't have a spa tub.

Does Dear Hotel Madrid feature a restaurant that includes a breakfast menu?

Yes, Dear Hotel Madrid serves buffet breakfast for a surcharge each morning at Nice To Meet You.

Will Dear Hotel Madrid allow pets to stay free of charge?

No, pets aren't allowed at Dear Hotel Madrid.

Are there connecting rooms at Dear Hotel Madrid?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Dear Hotel Madrid?

The closest major airport to Dear Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (24 minutes by car).

Are there rooms with balconies at Dear Hotel Madrid?

No, you won't find guestrooms with balconies at Dear Hotel Madrid.

Does Dear Hotel Madrid host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Dear Hotel Madrid.

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice and clean room, friendly staff, beatiful roof top , highly recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Beatrz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, incredibly helpful staff, spacious rooms and a great view.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Hotel was a perfect boutique hotel located in the heart of Madrid. There are many restaurants and stores nearby and it’s close to the metro. The hotel has a very small pool but it was a perfect way to cool off after a day of exploring. The view from the rooftop was spectacular! The staff were very friendly and gave us recommendations of things to do. Gianmarco was truly the best! He always welcomed us with a smile. Our stay was nothing short of amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and very friendly staff!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very friendly and helpful.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and friendly. The rooftop bar had excellent views and places to lounge. The morning buffet was yummy and the larger balcony’s available on the upper floors are a great way to relax in a lounge chair. The small pool was an excellent way to dip in and cool off and had additional beautiful views
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top views. Close to shops and walking distance to attractions.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Davorka

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel! Everyone is welcoming and friendly. The roof deck and the pool have a spectacular view. We would definitely stay here again!
Roof top pool
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Really super helpful and friendly staff, really nice rooms and super clean.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Luisa O

Liked: Cleanliness
We did not eat in the hotel
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Mmm
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Britt hege

Liked: Cleanliness, amenities
Very good breakfast with the best views and very sweet women serving us
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Anush

Liked: Cleanliness, amenities
Great spot, great service, breakfast was amazing!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Great area | Very nice and friendly staff | Definitely considering staying here in our next trip to Madrid
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Atle

Liked: Cleanliness, amenities
Very good!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Nakis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
The Dear Hotel at night.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very good hotel downtown Madrid
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain and lovely location. Would stay here over and over!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and the location is the best!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and cleanliness. Roof Top was great too
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Alannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely reception staff, super polite accommodating and helpful. The hotel is in a great location, there is so much to do around. Only thing it might be too chaotic for some as it is on a very busy main street (but luckily no noise in rooms). Our rooms were cleaned every day and the place was spotless when we arrived. Only main improvement would be for there to be better service on the rooftop bar, we arrived to sunbathe on a Friday morning and there was no service attention, also they had building works going on. They are missing a trick not taking drinks and bar snacks orders as I’m sure guests would have loved it!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Heribert

Liked: Amenities
Pretty good area, perfect breakfast, rooftop Pool, very friendly service
Stayed 7 nights in Aug 2025