AC Hotel Carlton Madrid by Marriott

4.0 star property

Choose dates to view prices

Photo gallery for AC Hotel Carlton Madrid by Marriott

A modern hotel lobby with a glass door entrance, a potted plant, and a staircase leading to upper floors.
Creator video
A hotel with a large illuminated mural on its facade, multiple floors, and a prominent sign at the top.
A modern dining area with a central island, bar stools, and a mix of seating options including a booth and individual chairs.
A modern hotel room with a bed, a sofa, a TV, a lamp, and a small table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Paseo de la Delicias 26, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪5 min walk‬
  • Place, El Retiro Park
    ‪11 min walk‬
  • Place, Plaza Mayor
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Plus Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Plus Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madrid

AC Hotel Carlton Madrid by Marriott places you in Palos de la Frontera, within a leisurely stroll of popular sights such as El Retiro Park and National Prado Museum. This 4-star hotel welcomes guests with 122 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 5 min walk - 0.3 miles
  • Paseo del Prado - 6 min walk - 0.4 miles
  • El Retiro Park - 11 min walk - 0.6 miles
  • Plaza Mayor - 3 min drive - 1.2 miles
  • Puerta del Sol - 4 min drive - 1.4 miles

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Sessions - ‬5 min walk
  • ‪Bar Asturias - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Distrito 1 - ‬2 min walk
  • ‪Cafetería Dominguez - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

AC Hotel Carlton Madrid by Marriott features a gym, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and hair dryers. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1959
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 27 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Is free cancellation available at AC Hotel Carlton Madrid by Marriott?

AC Hotel Carlton Madrid by Marriott provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on Jul 26, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near AC Hotel Carlton Madrid by Marriott?

This hotel is situated in Palos de la Frontera within a short 10-minute walk of El Retiro Park and also 12 minutes on foot from National Prado Museum. You'll also find Puerta del Sol and Gran Via within a short drive.

Is there parking available at AC Hotel Carlton Madrid by Marriott?

No, this hotel doesn't offer parking.

Does AC Hotel Carlton Madrid by Marriott include a casino on the premises?

No, AC Hotel Carlton Madrid by Marriott doesn't have a casino.

Is there an indoor pool at AC Hotel Carlton Madrid by Marriott?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at AC Hotel Carlton Madrid by Marriott?

Couples staying at this hotel will appreciate amenities like a minibar and a rainfall showerhead as well as a restaurant.

Does AC Hotel Carlton Madrid by Marriott have a hot tub?

No, this hotel doesn't have a spa tub.

Does AC Hotel Carlton Madrid by Marriott have a restaurant with a breakfast menu?

Yes, AC Hotel Carlton Madrid by Marriott serves continental breakfast for a surcharge each morning at La Galerie.

Does AC Hotel Carlton Madrid by Marriott allow pets to stay for free?

No, pets aren't allowed at AC Hotel Carlton Madrid by Marriott though service animals are welcome.

Does AC Hotel Carlton Madrid by Marriott have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to AC Hotel Carlton Madrid by Marriott?

The closest major airport to AC Hotel Carlton Madrid by Marriott is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13.2 mi away (27 minutes by car).

Are there rooms with balconies at AC Hotel Carlton Madrid by Marriott?

No, you won't find guestrooms with balconies at AC Hotel Carlton Madrid by Marriott.

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 372 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kwok Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the Metro stations of the Blue and Yellow lines of the Madrid Metro, and the Renfe Atocha stations if you are travelling to Madrid by train.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean. The staff was good. It was in a terrific location. Everything was terrific.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Xihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stuff, clean room, walking distance to the train station. 10/10
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable hotel with good staff and a good location.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Paul Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly welcome.Big spacious room.Public transport in walking distance.No competition
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Preeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night, walking distance to the train station. We arrived @ 11:00am and to our surprise the room was ready, so that was a plus! Room was clean, bed very comfortable, spacious bathroom and they kept our luggage for the day after check out. Front desk staff was very polite. We were very pleased with this hotel!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kevin e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Atocha station.

Great small hotel. Recently updated. Close to the Atocha station. Great service. Will definitely stay there again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
We got to check in the morning we arrived, hours before the official time in the afternoon. It really helped since we had flown overnight.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Bertha

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and personalized attention
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good location with excellent services staff, great breakfast buffet with completely well time shot, full choice of food can choose
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Regulo E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024
Verified

10/10 Excellent

Yeow Thuang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very near & accessible to Atocha
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Great front desk staff, clean/comfortable rooms. Would recommend.
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff and nice decor.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at desk, restaurant and cleaning staff. Great location!
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean and well maintained.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Swaleha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive
Stayed 3 nights in Sep 2023