Aparthotel

Pacific Sands Apartments

4.5 star property
Stylish beach retreat with outdoor pool

Choose dates to view prices

Photo gallery for Pacific Sands Apartments

Enjoy dining or socializing on the balcony with a table and chairs overlooking a residential area.
Two single beds with matching headboards and footboards, each with white linens and a throw blanket, and a bedside table with a lamp.
Enjoy meals in the kitchen with a stainless steel oven and dining area featuring a wooden table and four chairs.
Escape to a serene coastal haven with a tranquil beach and distant island views.
Enjoy meals in the kitchen with a sink and dining area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Barbecue grill
  • Parking included
  • Outdoor Space
  • Air conditioning

Explore the area

Map
3 Kirribilli Avenue, East Mackay, QLD, 4740
  • Harrup Park
    ‪3 min drive‬
  • Caneland Central
    ‪4 min drive‬
  • Mackay Base Hospital
    ‪7 min drive‬
  • Mackay, QLD (MKY)
    ‪8 min drive‬

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Room options

Apartment, 2 Bedrooms

  • 764 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

King Executive Room with Balcony

  • 452 sq ft
  • Studio
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Studio

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Apartment, 2 Bedrooms

  • 75 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Apartment, 2 Bedrooms (Interconnecting)

  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 4
  • 2 Queen Beds

King Room Studio

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Apartment, 3 Bedrooms (Interconnecting)

  • 3 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Apartment, 1 Bedroom

  • 667 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Mackay

Located in East Mackay, Pacific Sands Apartments is within 2 miles (3 km) of popular attractions such as Harrup Park and Mackay Enertainment and Convention Centre. This 51-room, 4.5-star aparthotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Harrup Park - 3 min drive - 1.4 miles
  • Caneland Central - 4 min drive - 2.1 miles
  • Bluewater Lagoon - 4 min drive - 2.1 miles
  • Mackay Base Hospital - 7 min drive - 3.7 miles
  • Mackay Marina Village & Shipyard - 10 min drive - 5.3 miles

Getting around

  • Mackay Station - 9 min drive
  • Mackay, QLD (MKY) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Palace Hotel - ‬3 min drive
  • ‪Burger Urge - ‬3 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪Hog's Breath Cafe - ‬3 min drive

About this property

Pacific Sands Apartments

Stylish beach retreat with outdoor pool
Guests of Pacific Sands Apartments enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services and luggage storage. Other amenities at this beach aparthotel include a vending machine, barbecue grills, and a garden.
Each apartment is individually decorated and features a kitchen and space to spread out with 3 bedrooms. Guests can expect to find free WiFi and a 32-inch Smart TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a ceiling fan, and an ironing board. Weekly housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Vending machine

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • 8 floors
  • Bicycle rentals
  • Built in 2015
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.52 percent for credit card payments
The front desk is open Monday to Friday (8:00 AM – 5:00 PM), Saturday to Saturday (9:00 AM – 5:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 150.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct s Pacific ds Mackay
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

Are free cancellation options available at Pacific Sands Apartments?

Pacific Sands Apartments provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do near Pacific Sands Apartments?

This aparthotel is situated in East Mackay within a short 14-minute walk of Ken Burgess Orchid House and also 13 minutes on foot from Town Beach. You'll also find Harrup Park and Bluewater Lagoon within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does Pacific Sands Apartments include a casino at the property?

No, Pacific Sands Apartments doesn't have a casino.

Is there an indoor pool at Pacific Sands Apartments?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pacific Sands Apartments a good place to stay for couples?

Couples will appreciate amenities at this aparthotel, including a kitchen and a smart TV in each apartment with some featuring ocean views.

Are there hot tubs at Pacific Sands Apartments?

No, this aparthotel doesn't have a spa tub.

Does Pacific Sands Apartments feature a restaurant that includes a breakfast menu?

No, Pacific Sands Apartments doesn't have a restaurant that serves breakfast.

Does Pacific Sands Apartments allow pets to stay free of charge?

No, pets aren't allowed at Pacific Sands Apartments.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

Where is the closest airport to Pacific Sands Apartments?

The closest major airport to Pacific Sands Apartments is Mackay, QLD (MKY), which is 4.7 mi away (9 minutes by car).

Are there rooms with balconies that I can book at Pacific Sands Apartments?

Yes, some apartments at this aparthotel offer a balcony where guests can enjoy ocean or city views.

Pacific Sands Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 190 out of 427 reviews
Rating 8 - Good. 143 out of 427 reviews
Rating 6 - Okay. 60 out of 427 reviews
Rating 4 - Poor. 20 out of 427 reviews
Rating 2 - Terrible. 14 out of 427 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Emma

The elevator stopped working and we were in the top story. Dust on the top of doors.
Stayed 1 night in Apr 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
Stayed 6 nights in Mar 2025

10/10 Excellent

Genette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found that the reception is to I met with at the property was very accommodating and explained everything with clear detail it was a pleasure to have stayed
Stayed 1 night in Feb 2025

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, amenities
Everything was fine
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing very polite abd professional. Not enough close by eateries or bars.
Stayed 7 nights in Sep 2024

8/10 Good

ASM

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness
Property has potential but it's lack of cleaning and maintenance let's it down. This accommodation seems to be mostly shift workers short term stays with some residential, not for holidays. We tried to modify stay by moving back one day, Pacific Sands said no problem but we had to get Wotif to put it through. Wotif then made a big deal about it and claimed Pacific Sands would not respond so we either lost a nights stay or had to pay a large fee for the change. Upon arrival the reception at Pacific Sands had received nothing from Wotif and happily moved our dates by one day. A big thank you to the reception for doing that. We haven't used Wotif for some time and won't be using them again
Stayed 4 nights in Sep 2024

8/10 Good

Miller

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds are too soft.
Stayed 1 night in Sep 2024

2/10 Terrible

Rodney

Business traveler
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

wayne

Traveled with partner
Liked: Property conditions & facilities
Quiet location
Stayed 2 nights in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024

4/10 Poor

Alice

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty! The carpet had stains all over it and there was lots of dust. The walls need a repaint too!
Stayed 2 nights in Aug 2024

2/10 Terrible

Keith

Disliked: Cleanliness, amenities, property conditions & facilities
I got in late and the doors were locked so I was unable to check in to my room. I ended up having to go to a different hotel even though I had already paid for this one.
Stayed 1 night in Aug 2024

2/10 Terrible

ColinParawan

Traveled with family
Disliked: Cleanliness, room comfort

Totally disappointed....

The curtains had traces of mold. The washing machine was not cleaned, the dryer contained towels left by the cleaning staff. There were cobwebs at the base of the dishwasher in the kitchen area. Pillows in second bedroom had unknown white marks/stains on them. Several surfaces had dirty marks. EG Doors and walls. I used this property several years ago but due to the state of the room, family and I will not be returning. This was reported to reception but have not been contacted by property management and therefore i expect they have little care for their guests.
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very run down and dirty! We had to be moved from the first room due to airconditioner not working and musty/mould smell and the second room had the most putrid carpet and a dirty sock in the wardrobe.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024

8/10 Good

Wyatt

Stayed 1 night in Jul 2024

10/10 Excellent

Kingsly

Stayed 3 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness
Convenient
Stayed 6 nights in Jun 2024

6/10 Okay

Damian

Stayed 25 nights in Jun 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and modern
Stayed 2 nights in Jun 2024

10/10 Excellent

Kingsly

Business traveler
Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024

8/10 Good

Bhadra

Business traveler
Liked: Cleanliness, property conditions & facilities
Property doors are very hard to open. We need both hand to open the doors. When doors are open and close very noisy.
Stayed 23 nights in Jun 2024