Citi Hotel Luton

2.5 star property
Hotel in Luton with a 24-hour front desk

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Photo gallery for Citi Hotel Luton

Experience the charm of this historic hotel, featuring a red brick and stone facade with a symmetrical window arrangement.
Bathroom features a sink, toilet, and mirror.
Stroll through the charming streets of this historic neighborhood, surrounded by traditional architecture and vibrant floral arrangements.
Welcome to citiHotel. UK, located in London, where guests can check-in and enjoy a clean, professional environment.
Two single beds with white bedding and blue accents, a flat-screen TV, and a side table for personal items.

Reviews

6.0 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
40A Guildford Street, Luton, England, LU1 2PA
  • Luton Mall
    ‪3 min walk‬
  • University of Bedfordshire
    ‪7 min walk‬
  • Kenilworth Road Stadium
    ‪16 min walk‬
  • London (LTN-Luton)
    ‪5 min drive‬

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Room options

Standard Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

Twin Room, No Windows

  • Sleeps 2
  • 2 Twin Beds

Small Double Room, No Windows

  • Sleeps 2
  • 1 Double Bed

Double Room, Accessible, No Windows

  • Sleeps 2
  • 1 Double Bed

Small Double Room With Window

  • Sleeps 2
  • 1 Double Bed

Twin Room (with window)

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room (with window)

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Luton

Located within a 5-minute walk of Cineworld Luton, Citi Hotel Luton is within a 15-minute stroll of Luton Mall. This 68-room hotel welcomes guests with conveniences like free in-room WiFi, express check-out, and a 24-hour front desk.

What's nearby

  • Luton Mall - 3 min walk - 0.2 miles
  • University of Bedfordshire - 7 min walk - 0.4 miles
  • Grosvenor Casinos - 9 min walk - 0.5 miles
  • Kenilworth Road Stadium - 16 min walk - 0.9 miles
  • ZSL Whipsnade Zoo - 18 min drive - 9.0 miles

Getting around

  • Luton Station - 2 min walk
  • Luton Airport (LTN) - 9 min drive

Restaurants

  • ‪Nando's - ‬4 min walk
  • ‪The White House - ‬3 min walk
  • ‪Chopstix Noodle Bar - ‬5 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Auntie Anne's - ‬4 min walk

About this property

Citi Hotel Luton

Hotel in Luton with a 24-hour front desk
Guests staying at Citi Hotel Luton enjoy free WiFi in public areas, express check-out, and a vending machine. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Housekeeping is available on request.

Languages

Arabic, Czech, English, Hindi, Polish, Portuguese, Russian, Slovak, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 8.80 per night)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 8.80 per night (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton

Frequently asked questions

Are free cancellation options available at Citi Hotel Luton?

Citi Hotel Luton offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Citi Hotel Luton?

This hotel is located in Luton and just steps from Luton Mall and Cineworld Luton. You'll also find Kenilworth Road Stadium and Grosvenor Casinos less than a mile away.

Will I be able to park at Citi Hotel Luton?

No, there isn't parking at this hotel.

Does Citi Hotel Luton feature a casino on the premises?

No, Citi Hotel Luton doesn't have a casino.

Will I find an indoor pool at Citi Hotel Luton?

No, there is no indoor pool at this hotel.

Does Citi Hotel Luton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citi Hotel Luton have a restaurant that serves breakfast?

No, Citi Hotel Luton doesn't have a restaurant that serves breakfast.

Will Citi Hotel Luton allow pets to stay for free?

No, pets aren't allowed at Citi Hotel Luton.

Are there connecting rooms at Citi Hotel Luton?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Citi Hotel Luton?

The closest major airport to Citi Hotel Luton is Luton Airport (LTN), which is 2.2 mi away (9 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 28.4 mi away.

Can I book a room with a balcony at Citi Hotel Luton?

No, at Citi Hotel Luton, there aren't any guestrooms that list a balcony.

Citi Hotel Luton Reviews

Reviews

6.0
Rating 10 - Excellent. 103 out of 623 reviews
Rating 8 - Good. 145 out of 623 reviews
Rating 6 - Okay. 130 out of 623 reviews
Rating 4 - Poor. 92 out of 623 reviews
Rating 2 - Terrible. 153 out of 623 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Iwona

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My room was worth Half the price i paid for it. Tv broken, water in the tap splurging out and wettted my clothes every time I opened the tap. "Window" was a 5 inces small opening in the wall, overall no aired, smelly room and building.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Chanda, Aylesbury

Business traveler
Location is accessible to public transport and shopping mall
Stayed 2 nights in Apr 2025

6/10 Okay

Ian

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, got an upgraded room, it is very basic but felt secure enough. It was generally what I expected.
Stayed 1 night in Apr 2025

4/10 Poor

Ntandoyenkosi

Disliked: Cleanliness
Nothing
Stayed 1 night in Apr 2025

2/10 Terrible

Kingsley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was fair in terms of sanity. But bed not to standard and the environment was unsafe not looking great.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very cold, no heating at all, bathroom wasn’t very clean either
Stayed 4 nights in Mar 2025

10/10 Excellent

Kinga

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre

The room was not clean it was quite clear that their had been substandard cleaning operation. Bed sheets were very clean however staff were fantastic and very polite.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness
really is a budget hotel. room was too warm with no way to adjust temperature.
Stayed 1 night in Mar 2025

2/10 Terrible

Josie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just awful. Absolutely the worst place I've stayed in, including hostels with 12 people in one room. Unknown marks on the walls and blinds I don't even want to think about, really really loud area and a single glazed window meant horrendous to try to sleep, mattress hard as a rock. The area felt really unsafe too. Just spend an extra 20 quid and go to the Travelodge.
Stayed 2 nights in Mar 2025

4/10 Poor

Jonathan

Stayed 1 night in Feb 2025

8/10 Good

olusola, neptune

Liked: Cleanliness, staff & service, property conditions & facilities
Just basic like in a tablet ie features of an aircraft but actually serves the purpose of a roof over one’s head and quiet. Booked more nights in the budget tablet hotel as I call it. I will definitely book again wen on a short visit there.
Stayed 1 night in Feb 2025

2/10 Terrible

Salina

Stayed 4 nights in Feb 2025

8/10 Good

Glen

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here!

Very dirty, hairs in the bathroom, dirty bedding, very loud music until 3am! We considers sleeping in our car it was so bad! Room far too hot no window and it was like being in a box! The hotel had awful smells, mainly what appeared to be drugs!
Stayed 1 night in Feb 2025

4/10 Poor

Watisoni

Disliked: Staff & service
The receptionist is not very helpful and very rude
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hot, stuffy, and smelly

Unfortunately not a great stay. We have stayed here before, when it was under the EasyHotels name. we had no problems then. We arrived to our room and the first thing we noticed was the smell - our bathroom had a gross odour, like a waste sewage and vomit. It was hardly bearable when showering or using the bathroom but as we were checking out at 3am, we didn’t bother reception about a room change. I noticed hairs on the bathroom floor (and not the type from your head if you know what I mean). Because there was only a chair as a surface, I had to put my clothes on the floor, which I was okay with until I picked them up and they were dusty. Later on, we tried to get to sleep but our room was unbearably warm. There is no window, which we knew and were fine with, but because of this, there are ventilation ‘holes’ in the ceiling that should have air con flowing. I found it really uncomfortable to sleep as there is also a bright neon green light above the door that lights the whole room even when the main lights are off. I assume this is an emergency light, which I appreciate but it was too bright to fall asleep. My partner asked reception if we could switch rooms at this point but they were fully booked. They did turn our air con down which helped the temperature but we noticed only two vents (two by the door) were working and not the one next to the bed. The walls are thin and you can hear others watching tv or talking. We got zero sleep. The staff were very nice and polite.
Stayed 1 night in Feb 2025

8/10 Good

Chanda, Aylesbury

Liked: Amenities
It’s nice location good value for money
Stayed 1 night in Jan 2025

4/10 Poor

Shona

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was very cold
Stayed 1 night in Feb 2025

10/10 Excellent

Kristian

Stayed 1 night in Jan 2025

10/10 Excellent

Ikechukwu

Stayed 1 night in Jan 2025

6/10 Okay

Iftikhar

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness

A few issues made for an average stay

Refused for the longest time to let me and my child check in without proving that they were my child. I live in the UK, the hotel is in the UK. I've never been asked this before. Secondly, while the room is cheap, the lights kept randomly turning on and flickering once I had turned them off so in the end to get sleep, I had to take the card out of the room slot which meant no lights (even bathroom) worked! The sound insulation is very poor so you can hear everything in other rooms. The lifts were out of order. If the issues were sorted out, the room would have been good value for money.
Stayed 1 night in Jan 2025