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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Reception
Combined shower/tub, free toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, Cineworld Luton
    ‪2 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Airport, London (LTN-Luton)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(85 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

8.2 out of 10
Very good
(67 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

8.0 out of 10
Very good
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • Sleeps 2

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City Hotel Luton

Luton
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
6.2 out of 10, 744 reviews
$46 nightly
The price is $55
May 9 - May 10
Total with taxes and fees
City Hotel Luton

About the neighborhood

Luton

Thistle Express London Luton places you next to Luton Mall and Cineworld Luton. The 152 rooms at this 3-star hotel include electric kettles, Smart TVs, and TVs.

What's nearby

  • Luton Mall - 1 min walk - 0.1 miles
  • Cineworld Luton - 2 min walk - 0.1 miles
  • University of Bedfordshire - 6 min walk - 0.4 miles
  • Grosvenor Casinos - 9 min walk - 0.5 miles
  • Kenilworth Road Stadium - 15 min walk - 0.8 miles

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪Great Northern - ‬4 min walk
  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Popeyes - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Thistle Express London Luton

Thistle Express London Luton offers free WiFi in public areas and coffee in a common area. Self parking is available for GBP 15.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage.
40-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, fans, and safes are also standard.

Similar properties

Reception
City Hotel Luton
Luton
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
6.2 out of 10, 744 reviews
$46 nightly
The price is $55
May 9 - May 10
Total with taxes and fees
City Hotel Luton

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite self parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 9.95 per person
  • Uncovered self parking fee: GBP 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Frequently asked questions

Is a free cancellation option available at Thistle Express London Luton?

Thistle Express London Luton provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Thistle Express London Luton?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Thistle Express London Luton on May 28, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Thistle Express London Luton?

This hotel is located in Luton, just steps from Luton Mall and Cineworld Luton, and within a short walk of Grosvenor Casinos. You'll also find Kenilworth Road Stadium and Stockwood Discovery Centre within a short drive.

Is there parking available at Thistle Express London Luton?

Yes, uncovered parking is offered for GBP 15 per day. You'll find a max of 10 spaces per unit.

Does Thistle Express London Luton have a casino on the premises?

No, Thistle Express London Luton doesn't have a casino.

Will I find an indoor pool at Thistle Express London Luton?

No, there is no indoor pool at this hotel.

Is Thistle Express London Luton a good place to stay for couples?

Couples staying at this hotel will value amenities like a smart TV, free WiFi in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Thistle Express London Luton?

No, this hotel doesn't have a spa tub.

Does Thistle Express London Luton have a restaurant with a breakfast menu?

Thistle Express London Luton offers an English breakfast each morning for a surcharge though there is no restaurant.

Will Thistle Express London Luton allow pets to stay for free?

No, pets aren't allowed at Thistle Express London Luton though service animals are welcome.

Are there connecting rooms at Thistle Express London Luton?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Thistle Express London Luton?

The closest major airport to Thistle Express London Luton is Luton Airport (LTN), which is 3.2 mi away (15 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 28.4 mi away.

Are there rooms with balconies at Thistle Express London Luton?

No, there aren't any guestrooms at Thistle Express London Luton that offer a balcony.

Thistle Express London Luton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 570 out of 1367 reviews
Rating 8 - Good. 402 out of 1367 reviews
Rating 6 - Okay. 202 out of 1367 reviews
Rating 4 - Poor. 79 out of 1367 reviews
Rating 2 - Terrible. 114 out of 1367 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, amenities
AVOID AT ALL COSTS I cannot believe how horrendous my experience was given the huge number of positive reviews on this hotel. Travelling as a lone female so had a single room. First room had no hot water and no working phone to report this (only identified when I was already in the cold shower). Moved to another room, advised because of the heating system the hot water tap and shower needs to be run for 25 mins to get hot water ! Clearly this is a known issue for the hotel and not a one off ! The general state of repair of the room was APPALLING. The walls were peeling in multiple places. If I’m able to attach photos I will. If it had been earlier in the day I would have moved hotels but I didn’t feel safe going back outside hotel hunting at 7PM. I’m all for budget and basic but honestly this hotel needs to be condemned.
Stayed 1 night in Jan 2026

10/10 Excellent

Toby

Stayed 3 nights in Feb 2026

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Room was clean, upgraded from single to express double for more space. 4 x Usb plug sockets in room didn't work had to charge phone in reception. Make sure to bring your charger plug with cable. Staff were nice enough and courteous.
Stayed 1 night in Jan 2026

4/10 Poor

sandeep

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Exactly that's what happened.First thing after opening the room door I went to wash my hands in the bathroom sink the water wouldn't drain reported nothing happened then second nigtmare at midnight the toilet was clogged reported. Stay was stressful and was very disappointing. O hope they won't give the room to someone else after we checked out before sorting it out I reminded before I clocked out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sabah

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff and complimentary breakfast which I couldn’t have as I left early.
Stayed 1 night in Jan 2026

4/10 Poor

Davie

Nothing wrong with the hotel once inside but finding the entrance?!?!? No idea it was only accessible from INSIDE a shopping centre - unless you walked up the vehicle ramp - with literally zero signage to assist the layman traveller. Dodgy area with loads of druggies and homeless around, very unsafe
Stayed 1 night in Jan 2026

6/10 Okay

Gordana

Business traveler
Disliked: Cleanliness
1 Room was in decent condition, however waste basket in the room was not emptied daily. It was emptied on the last day of my stay, and by then I had more waste than can be fit in one small waste basket. 2 Toilet paper was also provided on the 1st day of my stay - 2 rolls. There was toilet paper given on any other day. In my opinion this is unsatisfactory. My stay was for 3 nights and I had to buy more toilet paper out of my pocket. There should be 1-2 rolls/day. Very frustrating and disappointing.
Stayed 3 nights in Jan 2026

8/10 Good

Lily

Liked: Cleanliness
The room was fine. You get what you pay for. But be prepared if you are staying here the people on reception will recommend you to park in the public car park just below the hotel as it is half the price. When I left to go to the airport at 4 o’clock in the morning, I was harassed on two separate occasions by men. At that time being a woman alone obviously you feel very unsafe. This isn’t the fault of the hotel, but something to be aware of if you’re parking in the public car park, which is a three minute walk from the hotel.
Stayed 1 night in Jan 2026

8/10 Good

Val

Liked: Cleanliness, property conditions & facilities
Back to using proper cups and not cardboard ones
Stayed 1 night in Jan 2026

10/10 Excellent

Esther

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room Comfy bed
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Stayed 1 night in Jan 2026

10/10 Excellent

Tincuta(Tina)

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and I would choose it every time, clean, safe, central and friendly staff.
Stayed 1 night in Jan 2026

2/10 Terrible

Mrs chana

Disliked: Cleanliness, staff & service, amenities
The first room they gave me so run down .the walls were a mess the airconditioning unit was all smashed was freezing cold .i requested to be moved straight away .the second room was better but the plug socket next to my bed fell out in my hanf
Stayed 1 night in Jan 2026

6/10 Okay

Louise

Liked: Cleanliness, staff & service, amenities
A lovely room and staff were welcoming and helpful. Sadly not a great night sleep due to consistent banging of doors during the night
Stayed 1 night in Jan 2026

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt have breakfast as left the hotel early.
Stayed 1 night in Jan 2026

2/10 Terrible

Joy

Stayed 2 nights in Jan 2026

10/10 Excellent

ADRIAN

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great breakfast, very central and only 10 mins by bus from airport
Stayed 1 night in Jan 2026

10/10 Excellent

Nkeiru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little bit cold, but other than that, 9.5/10
Stayed 1 night in Dec 2025

8/10 Good

Kwesi

Liked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

edita

Disliked: Staff & service, room comfort
Staff specialy cleaners is one of the weirdest people I came across. Constantly gibing people strange looks, makes you feel VERY UNCOMFORTABLE
Stayed 1 night in Nov 2025

10/10 Excellent

Toby

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Abid, London

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ac was broken and the walls are thin, I could hear other peoples conversations.. Nice staff though.
Stayed 1 night in Jan 2026

10/10 Excellent

Jan, Podebrady

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Power/Price ratio! Thank you BR Jan
Stayed 2 nights in Dec 2025

10/10 Excellent

Jan, Podebrady

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel made my winter Holiday so close to London in a cozy & friendly atmosphere. Thanks!
Stayed 2 nights in Dec 2025

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