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Thistle Express London Luton

3.0 star property

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Photo gallery for Thistle Express London Luton

Reception
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪15 min walk‬
  • Airport, London (LTN-Luton)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(87 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

8.2 out of 10
Very good
(68 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

8.0 out of 10
Very good
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

  • Sleeps 3
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free WiFi

View all photos for Express Single Room

In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Luton

Thistle Express London Luton places you next to Luton Mall and Cineworld Luton. The 152 rooms at this 3-star hotel include electric kettles, Smart TVs, and TVs.

What's nearby

  • Luton Mall - 1 min walk - 0.1 miles
  • Cineworld Luton - 2 min walk - 0.1 miles
  • University of Bedfordshire - 6 min walk - 0.4 miles
  • Grosvenor Casinos - 9 min walk - 0.5 miles
  • Kenilworth Road Stadium - 15 min walk - 0.8 miles

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪Great Northern - ‬4 min walk
  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Popeyes - ‬4 min walk
  • ‪KFC - ‬5 min walk

About this property

Thistle Express London Luton

Thistle Express London Luton offers free WiFi in public areas and coffee in a common area. Self parking is available for GBP 15.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage.
40-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, fans, and safes are also standard.

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City Hotel Luton
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  • Air conditioning
  • Housekeeping
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Jun 11 - Jun 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite self parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 9.95 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 9.95 per person
  • Uncovered self parking fee: GBP 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Thistle Express Luton Hotel

Thistle Express Hotel

Thistle Express

Thistle Express London Luton Hotel

Thistle Express London Luton Luton

Thistle Express London Luton Hotel Luton

Frequently asked questions

Is a free cancellation option available at Thistle Express London Luton?

Thistle Express London Luton provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Thistle Express London Luton?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Thistle Express London Luton on Jun 28, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Thistle Express London Luton?

This hotel is located in Luton, just steps from Luton Mall and Cineworld Luton, and within a short walk of Grosvenor Casinos. You'll also find Kenilworth Road Stadium and Stockwood Discovery Centre within a short drive.

Is there parking available at Thistle Express London Luton?

Yes, uncovered parking is offered for GBP 15 per day. You'll find a max of 10 spaces per unit.

Does Thistle Express London Luton have a casino on the premises?

No, Thistle Express London Luton doesn't have a casino.

Will I find an indoor pool at Thistle Express London Luton?

No, there is no indoor pool at this hotel.

Is Thistle Express London Luton a good place to stay for couples?

Couples staying at this hotel will value amenities like a smart TV, free WiFi in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Thistle Express London Luton?

No, this hotel doesn't have a spa tub.

Does Thistle Express London Luton have a restaurant with a breakfast menu?

Thistle Express London Luton offers an English breakfast each morning for a surcharge though there is no restaurant.

Will Thistle Express London Luton allow pets to stay for free?

No, pets aren't allowed at Thistle Express London Luton though service animals are welcome.

Are there connecting rooms at Thistle Express London Luton?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Thistle Express London Luton?

The closest major airport to Thistle Express London Luton is Luton Airport (LTN), which is 3.2 mi away (15 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 28.4 mi away.

Are there rooms with balconies at Thistle Express London Luton?

No, there aren't any guestrooms at Thistle Express London Luton that offer a balcony.

Thistle Express London Luton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 569 out of 1368 reviews
Rating 8 - Good. 403 out of 1368 reviews
Rating 6 - Okay. 206 out of 1368 reviews
Rating 4 - Poor. 77 out of 1368 reviews
Rating 2 - Terrible. 113 out of 1368 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ma Edelrose

Stayed 2 nights in Feb 2026

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Everything was great, the breakfast was quite basic and the coffee wasn't great, but I wasn't expecting much from a free breakfast
Stayed 1 night in Feb 2026

4/10 Poor

Ann

It was very very loud in the room. I managed to close a window but I was expecting slightly more from it. Walking from train station it had a difficult access through the parking lot which dragging a suitcase was difficult. The actual room was ok - but it was a very uncomfortable sleep. Otherwise it is close to the train station which was an excellent location. Staff were nice.
Stayed 1 night in Feb 2026

2/10 Terrible

Ellie

Disliked: Cleanliness, staff & service, amenities
I would not recommend staying here for the airport as there’s plenty of other choices. The room was absolutely freezing, including the hallways. It could have been a one off but when speaking to staff they weren’t very helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Gerard

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stay in hotel few times easy for city centre stay staff friendly
Stayed 2 nights in Feb 2026

2/10 Terrible

Ade Oyejobi

Disliked: Cleanliness, staff & service, amenities
The room booked was terrible and barely organised. The reception attitude was cold and neglecting and there was only 1 toilet rol. No kettle, no mugs for teas and coffee and no iron or any ironing board. The windows were locked halfway and the heating was significantly hit all night with no way to turn.it off. I had to change the toom at spme point and disappointingly, I was charged extra 14 pounds on to.of sn already disappointing stay. I wnever recommend this hotel. Honesty, its not worth the money paid and a full refund is appropriate
Stayed 2 nights in Feb 2026

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were brilliant, breakfast really good and the location was perfect,
Stayed 1 night in Feb 2026

2/10 Terrible

Emma

Traveled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Toby

Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good location
Stayed 1 night in Feb 2026

8/10 Good

Krish

Stayed 1 night in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Room was good door did not auto close behind you which was one to look out for
Stayed 1 night in Feb 2026

10/10 Excellent

Flynn

Stayed 1 night in Feb 2026

10/10 Excellent

Howard

Liked: Cleanliness, staff & service
Great location beside Luton Point mall in the heart of Luton. Bed and bed linens good, room clean and functional. Recommend for price point.
Stayed 2 nights in Feb 2026

8/10 Good

khadim, leeds

Stayed 1 night in Feb 2026

10/10 Excellent

Faith

Stayed 1 night in Feb 2026

6/10 Okay

Stephen

Stayed 1 night in Feb 2026

10/10 Excellent

Laila

Liked: Cleanliness, property conditions & facilities
Was convenient for the airport
Stayed 1 night in Dec 2025

10/10 Excellent

sarah

Stayed 2 nights in Feb 2026

6/10 Okay

Antony

Stayed 1 night in Feb 2026

10/10 Excellent

Dawn

Stayed 1 night in Jan 2026

8/10 Good

denis

Liked: Cleanliness, amenities
Room was good excellent breakfast
Stayed 1 night in Feb 2026

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, amenities
AVOID AT ALL COSTS I cannot believe how horrendous my experience was given the huge number of positive reviews on this hotel. Travelling as a lone female so had a single room. First room had no hot water and no working phone to report this (only identified when I was already in the cold shower). Moved to another room, advised because of the heating system the hot water tap and shower needs to be run for 25 mins to get hot water ! Clearly this is a known issue for the hotel and not a one off ! The general state of repair of the room was APPALLING. The walls were peeling in multiple places. If I’m able to attach photos I will. If it had been earlier in the day I would have moved hotels but I didn’t feel safe going back outside hotel hunting at 7PM. I’m all for budget and basic but honestly this hotel needs to be condemned.
Stayed 1 night in Jan 2026

10/10 Excellent

Toby

Stayed 3 nights in Feb 2026

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Room was clean, upgraded from single to express double for more space. 4 x Usb plug sockets in room didn't work had to charge phone in reception. Make sure to bring your charger plug with cable. Staff were nice enough and courteous.
Stayed 1 night in Jan 2026

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