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Thistle Express London Luton

3.0 star property
Hotel in Luton with a 24-hour front desk

Choose dates to view prices

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
The Mall, Library Road, Luton, England, LU1 2TR
  • Place, Luton Mall
    ‪1 min walk‬
  • Place, University of Bedfordshire
    ‪6 min walk‬
  • Place, Kenilworth Road Stadium
    ‪14 min walk‬
  • Airport, London (LTN-Luton)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(65 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(22 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout drapes

Express Single Room

8.0 out of 10
Very good
(52 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Room, Multiple Beds

8.0 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

Family Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

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About the neighborhood

Luton

Thistle Express London Luton places you next to Luton Mall and Cineworld Luton. The 152 rooms at this 3-star hotel include electric kettles, Smart TVs, and TVs.

What's nearby

  • Luton Mall - 1 min walk - 0.0 miles
  • University of Bedfordshire - 6 min walk - 0.4 miles
  • Grosvenor Casinos - 8 min walk - 0.5 miles
  • Kenilworth Road Stadium - 14 min walk - 0.7 miles
  • Stockwood Discovery Centre - 3 min drive - 1.3 miles

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪The White House (Wetherspoon) - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Nando's - ‬2 min walk

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Thistle Express London Luton offers free WiFi in public areas and coffee in a common area. Self parking is available for GBP 15.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage.
40-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, fans, and safes are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 6.50 per person
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance

More

  • 7 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 6.50 per person
  • Uncovered self parking fee: GBP 15.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Frequently asked questions

Is a free cancellation option available at Thistle Express London Luton?

Thistle Express London Luton provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see around Thistle Express London Luton?

This hotel is located in Luton, just steps from Luton Mall and Cineworld Luton, and within a short walk of Grosvenor Casinos. You'll also find Kenilworth Road Stadium and Chiltern Hills within a short drive.

Will I be able to park at Thistle Express London Luton?

Yes, uncovered parking is offered for GBP 15.00 per day. You'll find a max of 10 spaces per unit.

Does Thistle Express London Luton have a casino on the premises?

No, Thistle Express London Luton doesn't have a casino.

Will I find an indoor pool at Thistle Express London Luton?

No, there is no indoor pool at this hotel.

Is Thistle Express London Luton a good place to stay for couples?

Amenities at this hotel that appeal to couples include a smart TV and a 24-hour front desk.

Does Thistle Express London Luton have a hot tub?

No, this hotel doesn't have a spa tub.

Does Thistle Express London Luton have a restaurant with a breakfast menu?

Thistle Express London Luton offers an English breakfast each morning for a surcharge though there is no restaurant.

Will Thistle Express London Luton allow pets to stay for free?

No, pets aren't allowed at Thistle Express London Luton though service animals are welcome.

Are there connecting rooms at Thistle Express London Luton?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Thistle Express London Luton?

The closest major airport to Thistle Express London Luton is Luton Airport (LTN), which is 3.2 mi away (15 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 28.4 mi away.

Can I book a room with a balcony at Thistle Express London Luton?

No, there aren't any guestrooms with balconies at Thistle Express London Luton.

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 497 out of 1228 reviews
Rating 8 - Good. 365 out of 1228 reviews
Rating 6 - Okay. 191 out of 1228 reviews
Rating 4 - Poor. 71 out of 1228 reviews
Rating 2 - Terrible. 104 out of 1228 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest ever hotel room I have stayed in. Spotless. We had trouble finding the entrance doorway, the reception was noisy (noises echoing made it worse). Dining room and food laid out for breakfast and the tables and seating were separated by the reception desks and the route to the door and lifts. Poor design. Such a shame as the staff were very helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Zuwaira

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Dewi

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Sonia

Stayed 1 night in Jul 2025

6/10 Okay

Ken

Stayed 1 night in Jul 2025

10/10 Excellent

Calvin

Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Hotel in Old City

This was a beautiful modern hotel. It is located next to a mall entrance that leads down to the central square of the town. The hotel is about two blocks from the train station and it is a nice walk to get there. The staff was friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

ebony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Wasnt sire what to expect after readings the reviews on line, but in all it was a pleasant stay, the staff was very helpful and welcoming, the car park isnt very big with limited spaces so id advice you arive a little early so that theres time to find space befor checking in. the room was verry clean, abit warm but they gave us a fan amd a thin blanket and with the window open it was fine, one of the lights did flicker quite abit at the side of the bed, but other than that no complains about the room. The elevator however could do with some maintenance as it was verry rattling and abit un-nerving, as it clattered quite and bit and looked to be stugglung to open and shut its doors. Reception was quite a but speacw with pleanty of seating and tables with a allocated food area for morning breakfast, there was also tablet (screen thing) that you could oder an uber from with was very handy but out of place as it looked very new especially since work needs doing on the lifts. Breakfast was okay, not the best ive had but was okay. Tea and coffee is only avaliable in the lobby as theres no kettle in the room with was a bit strange, having to get up in a morning and go to the lobby for a coffee witch ment having to get dress and look presentable really than been able so relax and wake up properly with my coffee befor gettting ready amd going out. Parking is £10 for 24hours witch isnt cleary stated and is abit confusing when pullinb up with signes saying 4 hours, no other complai
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Would stay there again and recommend to a friend
Stayed 2 nights in Apr 2025

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Stayed 3 nights in Jun 2025

4/10 Poor

Richard

Traveled with partner
Disliked: Property conditions & facilities
It was a very hot day and the air conditioning was not working. We could not open the window and only had one small fan circulating hot air. We both had a very poor night’s sleep in a hot box! We were offered no compensation for this. If we had of known prior to arrival we would have cancelled and not stayed at this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Josie

Stayed 1 night in Jun 2025

10/10 Excellent

P

Stayed 1 night in Jun 2025

8/10 Good

Geoffrey

Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Mark

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Staff were extremely rude and unhelpful. Electrical wiring was questionable - no lights in bathroom, no air conditioning working, fans offfered as alternative didn’t work either. Lifts were not working and when my wife asked for assistance from staff to bring luggage down 5 flights of stairs, they responded with “can’t you do it yourself”! Outside of hotel was a gathering ground for homeless. Will never set foot within 2 miles of this facility again! Worst hotel experience of my life.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

6/10 Okay

Hannah Jane

Liked: Room comfort
Stayed 1 night in Jun 2025

8/10 Good

Harrison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good

The hotel is tired and dated, there was no air conditioning in the room and judmst a plaque saying its not working. The carpets were dirty and stained. However, it was more than okay for a night and for what we paid. It also came with breakfast which surprised me.
Stayed 1 night in Jun 2025

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