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The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

5.0 star property
All-inclusive resort with 10 restaurants and 3 outdoor pools

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Photo gallery for The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Exterior
Reception
On the beach, white sand
Food and drink
3 outdoor pools

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service

Explore the area

View in a map
Point Lucea, Lucea
  • Place, Dolphin Cove Negril
    ‪5 min drive‬
  • Place, Tryall Golf Club
    ‪14 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪36 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪42 min drive‬

Room options

View all photos for Signature Level Bungalow

Signature Level Bungalow | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Bungalow

10.0 out of 10
Exceptional
(3 reviews)
  • 889 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Signature Level Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Junior Suite

  • 568 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Level Suite

Signature Level Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Level Suite

7.6 out of 10
Good
(4 reviews)
  • 748 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Lucea

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa places you within a 15-minute drive of Chukka Ocean Outpost at Sandy Bay and Tryall Golf Club. This 156-room, 5-star resort has 3 outdoor pools along with a full-service spa and 10 restaurants.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 3.4 miles
  • Tryall Golf Club - 14 min drive - 9.8 miles
  • Montego Bay Cruise Ship Terminal - 36 min drive - 24.1 miles
  • Doctor's Cave Beach - 38 min drive - 25.1 miles
  • Seven Mile Beach - 43 min drive - 27.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 52 min drive

Restaurants

  • ‪Sports Bar - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Negril Buffet - ‬4 min walk
  • ‪the jerk hut at Grand Palladium - ‬5 min walk
  • ‪Mobay Buffet - ‬4 min walk

About this property

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

All-inclusive resort with 10 restaurants and 3 outdoor pools
Guests of The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this all-inclusive resort include a gym, a rooftop terrace, and free WiFi in public areas.
60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and bathrobes. Espresso makers, safes, and phones are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a steam room. The spa is open daily.

Similar properties

Exterior
Grand Palladium Jamaica Resort & Spa All Inclusive
  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
8.0 out of 10, Very Good, 1,565 reviews
$421 nightly
The price is $482
Dec 7 - Dec 8
Total with taxes and fees
Grand Palladium Jamaica Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the beach
  • Outdoor entertainment area
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Service fee: USD 18

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

The Signature Level At Grand Palladium Lady Hamilton Resort Spa

Frequently asked questions

Are free cancellation options available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

This resort is located in Lucea, close to Tryall Golf Club and Chukka Ocean Outpost at Sandy Bay.

Is there parking available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

Yes, uncovered self parking is offered for free at the resort.

Is there a spa available at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a casino?

No, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 6:00 AM and 6:00 PM.

Is The Signature Level At Grand Palladium Lady Hamilton Resort & Spa a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, 7 bars, and 10 restaurants.

Are there hot tubs at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, but this resort does have a steam room.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have a restaurant that serves breakfast?

Yes, The Signature Level At Grand Palladium Lady Hamilton Resort & Spa has 10 restaurants, and serves free buffet breakfast each morning.

Will The Signature Level At Grand Palladium Lady Hamilton Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa though service animals are welcome.

Does The Signature Level At Grand Palladium Lady Hamilton Resort & Spa have connecting rooms?

No, there aren't connecting guestrooms at this resort.

Where is the closest airport to The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

The closest major airport to The Signature Level At Grand Palladium Lady Hamilton Resort & Spa is Sir Donald Sangster Intl. Airport (MBJ), which is 21.8 mi away (52 minutes by car).

Are there rooms with balconies at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa?

No, there aren't any guestrooms with balconies at The Signature Level At Grand Palladium Lady Hamilton Resort & Spa.

Reviews

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 119 reviews
Rating 8 - Good. 27 out of 119 reviews
Rating 6 - Okay. 12 out of 119 reviews
Rating 4 - Poor. 4 out of 119 reviews
Rating 2 - Terrible. 8 out of 119 reviews

Reviews

2/10 Terrible

JENNY

Traveled with partner
Disliked: Cleanliness, staff & service
The A/C was not working and it was hotter inside our room than it was outside. Our suite was also missing the screen door that led out to the terrace/outside and so we were unable to open the doors to let in a breeze at night. This is the worst resort stay that I have experienced.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
janell Palmer was a great host at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dashawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my hubby enjoyed our first trip out the country to Jamaica and we will never forget it! The staff were truly amazing; they were like family to us. It was very relaxing, but the Bob Marley performance, all white party, and pool party they had while we were vacationing was so much fun! The food was delicious, the hibachi was so much fun as well! We met so many people from around the world and the vibes were definitely vibing! The excursions were breathtaking, fun, and worth it! Lastly, me and my hubby were pleasantly surprised by our hotel and the balcony view it was absolutely beautiful and amazing to wake up to. Overall I give this vacation and stay a 10/10 💗
Stayed 4 nights in Jul 2025

8/10 Good

Darryl B

Stayed 4 nights in Jul 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here
Stayed 3 nights in Jul 2025

4/10 Poor

Lynette, Clermont

Stayed 3 nights in Jul 2025

8/10 Good

Tamika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful. It is very big and spacious which was both a good and bad thing. There is a lot of walking involved which wasn’t that pleasant in the heat. They do have golf carts that will take you around the resort but they are hard to get and normally full. Otherwise a great place to stay!
Stayed 3 nights in Jul 2025

6/10 Okay

Barbara

Traveled with family
Liked: Staff & service
I was looking forward for my stay but I was not pleased with the accommodations. It is not very well thought out for people with a cane. The food is average was expected a great Jamaica experience, Beautiful resort.
Stayed 3 nights in Jul 2025

10/10 Excellent

David Cedric, Millbrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great atmosphere, great food
Stayed 7 nights in Jul 2025

10/10 Excellent

Jeegneshkumar Bipinbhai

Liked: Amenities
Very Beautiful and Nice
Stayed 6 nights in Jul 2025

8/10 Good

Siratha

Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda J

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fantastic location! About a 45 minute drive from the Montego airport (+/- with traffic). Made our tour to Negril convenient. The pools and beaches on site were fantastic! (Beaches had good areas for snorkeling- in a bay and open ocean) Staff was friendly and helpful. Restaurants/A La Cart options were great!! Buffet food was good/standard Buffet. We did the signature level and loved every bit of it. I would highly recommend!
Stayed 5 nights in Jul 2025

2/10 Terrible

Erica

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities
We had a great view from our signature level bungalow room but we weren’t treated like we were signature level. The distance from our room to the resort is extremely far, if you aren’t a person who likes to walk you have to depend on a cart to pick you up. We had an outdoor shower which comes with bugs flying in while you’re showering and geckos running through as well. Our shower head was a lion’s mouth with a garden hose coming through, we were told we had that type of shower head because all of the rooms weren’t updated to the “new school” shower heads. The food here is absolutely disgusting, some pictures will be attached below. At the restaurants they give you a QR code to scan to leave a Google review where I specifically only mentioned the staff that served us because the food doesn’t even require 1 star. I wouldn’t recommend this resort to anyone. This vacation was the birthday celebration of my mom and aunt and we weren’t able to celebrate them without any issues. We came with a group of 21 people and we knew with such a large group we should make certain reservations prior to our arrival. We tried calling and emailing multiple times to schedule a birthday dinner on the beach but that was to no avail. We did the floating breakfast which was mediocre since there wasn’t even enough food for everyone in our group. Once again we were signature level and expected PREMIUM drinks wherever we went but that was false. Nightlife is trash, please don’t stay at this resort.
Stayed 6 nights in Jun 2025

10/10 Excellent

Chad

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and staff were eager to help fix our reservation.
Stayed 8 nights in Mar 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the al a cartes and the buffets were wonderful. My husband loved the jerk huts. The signature lounge and the people were lovely! The beaches were awesome! People were so friendly. Cant say enough about the resort. Rooms were immaculate and so clean and attended to.
Stayed 9 nights in Jun 2025

6/10 Okay

John

Traveled with family

Sometimes Biggest is not the Best

Beaches and pool was great. Food was average. Restaurants served food far too slow. The constant weed whackers in the morning was very annoying. Suggest you get electric ones to keep the noise down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

6/10 Okay

Daria

Traveled with family and small children
Disliked: Property conditions & facilities
The property is in need of renovation; food is not good. Lack of entertainment. But beaches and water are great,
Stayed 6 nights in Jun 2025

10/10 Excellent

Jared

Stayed 7 nights in Jun 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is really run down. The lobby had water leaking through the ceiling through a light fixture. Tiles are chipped throughout the property. The seating in the restaurants are filthy. Down to 2 toilets in Infinity ladies restroom. We started out in room 3212. The door/frame gapped when closed which is where I'm assuming this huge cockroach came through. It was moving so fast I initially thought it was a mouse. Had us standing on the bed screaming at 2am. We were told with Signature Level if you couldn't make app dinner reservations, the concierge had reservations spots set aside. None in app nor with concierge. So we just walked in to the steak restaurant and one or two tables being used so we were seated right away. Next we asked about the Indian restaurant. Nothing available. We walked right in to a completely empty restaurant. So was the concierge lying? App broken? All of the fun and games with the POP entertainment team during daytime are gone. The Jamaican show: trash. For a whole week we were told the hotel had no ginger to make the drink heart of Jamaica. Weird since I would think it's used in the food. In the Infinity bar area, I asked a waitress for a drink. She walked me to the bar so I could give the guys behind the bar my order and she went back to enjoying the music. Another waitress was dancing with the customers too. Need more Infinity area seats. Another roach in Signature lounge saw us off on last day. 2nd visit this year. Been coming since opened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elad

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed, with my family for a week (between May and June 2025). We selected the Signature Level for a more exclusive experience. I’m doing a 2 star since the Jamaica people was great. You do the math but here are the Pros and Cons on my vacation: Pros: Beautiful staff (People from Jamaica are awesome). Clean rooms and common areas. Beautiful beach area Clean pool and pool bar area Breakfast options and quality Activities for kids Cons: Food at a la carte restaurants not good Buffet food was acceptable but no many changes Pool/beach area closed at 6PM Lack of communication on restaurant activities by the concierges (cannot do hibachi since they never mentioned). No lobster night (keep saying “Temporary closed”). Palladium Travel Club is another timeshare sale pitch (don’t waste hours of your vacations). Rude Travel Club representative (Carlos), got loud, and unrespectful with my wife as we call out his bull… DJ only caters to a particular group, no variety whatsoever… (no salsa, no merengue, no bachata, no classics, no easy listening). No restaurant for surcharge available in property (to avoid all-inclusive options). AC is centralized controlled… although it says 21 degrees Celsius (69 F), the room never gets cold. Sofa-bed is not acceptable. Keep in mind: It rain every day after 2PM, sometimes until 10PM. Although, the weather it is not controlled by the resort, no many indoor options and once started raining, pool and beach are closed.
Stayed 6 nights in May 2025

8/10 Good

Marita, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful...service was outstanding..ali carte restaurants leave a lot to be desired...entertainment great
Stayed 4 nights in May 2025

6/10 Okay

Tamika, Winter Haven

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

STEPHEN EDWARD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Jamaica and we had a wonderful time! The staff at Grand Palladium Lady Hamilton was so friendly and accommodating. We thoroughly enjoyed this vacation and will definitely return!
Stayed 4 nights in May 2025