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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Property video
Food and drink
View from room
Breakfast, lunch, dinner served; international cuisine, ocean views

Reviews

7.8 out of 10
Good

Popular amenities

  • All Inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Place, Costa Azul Beach
    ‪3 min walk‬
  • Place, El Zalate Beach
    ‪7 min walk‬
  • Place, Palmilla Beach
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe King at BelAir SunClub

Free minibar, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.2 out of 10
Very good
(30 reviews)
  • Resort view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | View from room

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • Resort view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • Resort view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

Free minibar, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

8.2 out of 10
Very good
(38 reviews)
  • Garden view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • Ocean view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

7.2 out of 10
Good
(85 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.6 out of 10
Good
(101 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Garden View

Altitude Junior Suite Swimout Garden View | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Garden View

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

7.0 out of 10
Good
(20 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(7 reviews)
  • Sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | Free minibar, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • Sea view
  • 752 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • Ocean view
  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

Free minibar, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.8 out of 10
Good
(64 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San José del Cabo

Located in Costa Azul, Krystal Grand Los Cabos - All inclusive is adjacent to Costa Azul Beach and within a mile (2 km) of other popular sights like Palmilla Beach. This 429-room, 4-star property has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Costa Azul Beach - 3 min walk - 0.2 miles
  • Mar y Sierra - 5 min walk - 0.3 miles
  • El Zalate Beach - 7 min walk - 0.4 miles
  • Palmilla Beach - 14 min walk - 0.8 miles
  • Playa Hotelera - 16 min walk - 0.9 miles

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬6 min walk
  • ‪7 Seas - ‬13 min walk
  • ‪Buffet O - ‬7 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Guests of Krystal Grand Los Cabos - All inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. If you plan to drive, free valet parking is available. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach property include a gym, free WiFi in public areas, and a free kid's club.
58-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Free minibar items, safes, and phones are other standard amenities.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.58 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Is a free cancellation option available at Krystal Grand Los Cabos - All inclusive?

Krystal Grand Los Cabos - All inclusive offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Los Cabos - All inclusive?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Los Cabos - All inclusive on Apr 15, 2026 start from $341, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Krystal Grand Los Cabos - All inclusive?

This property is situated in Costa Azul within a short 4-minute walk of Costa Azul Beach and also 15 minutes on foot from Palmilla Beach. You'll also find San Jose del Cabo Art District and Puerto Los Cabos within a short drive.

Is there parking available at Krystal Grand Los Cabos - All inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Krystal Grand Los Cabos - All inclusive?

Eternity Spa is the property's spa and services include body wraps, facials, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Krystal Grand Los Cabos - All inclusive feature a casino at the property?

No, Krystal Grand Los Cabos - All inclusive doesn't have a casino.

Is there an indoor pool at Krystal Grand Los Cabos - All inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Krystal Grand Los Cabos - All inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does Krystal Grand Los Cabos - All inclusive have a hot tub?

No, but this all-inclusive property offers jetted bathtubs in some guestrooms.

Does Krystal Grand Los Cabos - All inclusive have a restaurant that serves breakfast?

Yes, Krystal Grand Los Cabos - All inclusive serves breakfast for a surcharge at The "O".

Does Krystal Grand Los Cabos - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Krystal Grand Los Cabos - All inclusive.

Are there connecting rooms at Krystal Grand Los Cabos - All inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Krystal Grand Los Cabos - All inclusive?

The closest major airport to Krystal Grand Los Cabos - All inclusive is Los Cabos Intl. Airport (SJD), which is 9.7 mi away (20 minutes by car).

Are there rooms with balconies at Krystal Grand Los Cabos - All inclusive?

Yes, some guestrooms at this all-inclusive property offer either a balcony or a terrace where guests can enjoy ocean or garden views.

Does Krystal Grand Los Cabos - All inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Krystal Grand Los Cabos - All inclusive.

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1090 out of 2498 reviews
Rating 8 - Good. 554 out of 2498 reviews
Rating 6 - Okay. 391 out of 2498 reviews
Rating 4 - Poor. 221 out of 2498 reviews
Rating 2 - Terrible. 242 out of 2498 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness
Great experience especially with kids
Stayed 4 nights in Mar 2026

6/10 Okay

Andriy, Colorado Springs

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2025

2/10 Terrible

Charne

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This place was extremely disappointing. The adult pool was turning green and so cloudy that you couldn't see the bottom, which is unacceptable. On top of that, the sewer pump was broken, so the entire pool area smelled like sewage. The sink and shower water in our room also had a sewage smell. We arrived at 4:30 PM to check in, even though check-in time is listed as 3:00 PM, and were told our room was not ready. Staff suggested we eat while we waited, but the restaurant closed at 5:00 PM and refused to seat us, leaving us stuck with no room and no food. When we finally got to the room, there were no towels, the safe did not work, and although there was an ironing board, there was no iron. One day our room was not cleaned at all, and we had to call just to get towels. The property itself looks dirty, outdated, and poorly maintained. The rooms are very old-looking, and the walls are so thin that we were woken up daily by noise from neighboring rooms. While the price is cheap, I would much rather pay more for a cleaner, better-maintained place. I wouldn't even consider this a resort -- it feels more like a run-down hotel. I would not recommend staying here. Brissa and Gabriel were VERY helpful and friendly! If you go here, go see them.
Stayed 4 nights in Dec 2025

10/10 Excellent

Candido

Great stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Travis Chase

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room we had was the Pamilla Suite and it was fine, however the drinks are weak, watched the bartender make a few without any alcohol at all and had to ask for alcohol to be added to almost all drinks. The food is on the verge of poor. very limited menu and the exact same thing multiple days. there are only a few beach chairs and not nearly enough pool chairs. The adult pool is better and the bartender at the swim up bar is much better. Snack bar food is ok but gets busy and the waits can be long. Coffee shop could stand to be open earlier. there is no options until 6am and usually 6:15am before they get going.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice vacation in you hotel
Stayed 7 nights in Jan 2026

8/10 Good

CHERYL

Stayed 2 nights in Jan 2026

4/10 Poor

Tyler Mitchell

Traveled with family
Disliked: Cleanliness, staff & service
Very disappointed in the staff more than anything else. The rude little fat guy running the new years beach party is lucky my wife was there. Where I’m from talking to people like that gets your teeth knocked out. Sorry you don’t like your job you fat little bowling ball. The hotel buffet food was slop. Our room phone and TV didn’t work for 4 days despite asking the front desk repeatedly. Chasing down towels for our room everyday got really old too. Classifying this resort as 5 stars is a joke. A low 4 star at best. Don’t waste your money. There’s much better around the area
Stayed 8 nights in Dec 2025

10/10 Excellent

Valerie Marie

Stayed 6 nights in Dec 2025

10/10 Excellent

Cara Anne, Rimricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially helpful and friendly. Brissa, Gabriel and Roberto at the concierge desks were awesome, as well as all the wait staff. Aquilas in transportation. All were kind and accommodating. They made our time very enjoyable.
Stayed 6 nights in Dec 2025

10/10 Excellent

Francine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luis Martinez and Adrian helped us out with check out and it was seamless!
Stayed 5 nights in Dec 2025

8/10 Good

James a

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice place to stay. The people are friendly and the rooms are clean and comfortable. The only thing is, there isn’t much to do at the hotel if you plan to stay more than 4 days.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jennifer, Seattle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a great time, the location and staff, specially Brissa and Gabriel!! amazing! Very nice nice people. I am totally recommending this place! Thank you to all the staff.
morning from the room
sunset from the room
bar at the pool!
Stayed 4 nights in Dec 2025

10/10 Excellent

Binita

Clean.room. Great service
Stayed 4 nights in Dec 2025

10/10 Excellent

Lucrecia Victoria, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Food reservations were not clear. There were two nights we had to wait over two hours to be seated for dinner
Stayed 3 nights in Dec 2025

10/10 Excellent

Barbora

Stayed 5 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and tranquil atmosphere! Such a lovely property! ☺️
Stayed 5 nights in Dec 2025

4/10 Poor

Laura

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The food was not that great, the buffet was very small and lacked selection. There was an additional charge for room service which I’ve never seen at an all-inclusive before. The drink selection was poor. The service was very slow and although we were assigned our own “butler” he did not provide an elevated experience. Upon check out at noon we were told that we were not allowed to use the all inclusive facilities including the restaurants or buffet any longer despite a 3 hour wait until our airport transfer. After a lengthy discussion with the staff they finally allowed us to eat at the buffet. Overall, the experience was ok. Definitely not worth the $5000 for 4 nights.
Stayed 4 nights in Dec 2025

10/10 Excellent

Celia Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 5 day stay at Krystal Grand. The staff is great, very welcoming and accommodating. The food was great, tried all the restaurants and loved them all. It’s relaxing and family friendly. We enjoyed our stay. Have no complaints
Stayed 4 nights in Dec 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Ocean front suite room was run down…tiles falling off the walls in the bathroom. Thank goodness we only had to stay 1 night because of a flight cancellation.
Stayed 1 night in Dec 2025

6/10 Okay

Ericka

Traveled with family and small children
Disliked: Amenities
Let's start with the drinks, regular and alcoholic beverages were very obviously watered down and they weren't good. Food was just ok, the buffet needs more options, breakfast is the same every day, need better coffee. There was a server named Jesus at the buffet who was very rude, he kept ignoring us and never asked if we needed anything, we had to keep flagging him down for any request and he seemed bothered by everything. The Grill restaurant is not good, portions are ridiculously small and taste wasn't good. There wasn't much entertainment, they did not explain things properly and a lot of staff did not speak English which made it difficult for my family members to communicate. When we first arrived to our room there were no towels provided, not even a hand towel. We had to ask for an iron 6 times in and it was 1 day and a half before we actually got one!! Why do you have an ironing board in the room but you don't have an iron ?!!!! Some staff seemed bothered when you asked for something, it was quite odd and made us feel uncomfortable, however there were a few staff members who stood out. Ricardo was amazing and Victor at the buffet was also very nice. Rubicel at the pool area was just great he made us feel very welcomed and was very attentive! There was also a lady who was the host at the buffet who was very sweet and kind, I can't recall her name. Gabriel at the concierge desk was also so nice and helpful. Overall it was ok, but a few things need to be improved!
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 9 nights in Dec 2025

6/10 Okay

Tobiloba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel stay was decent overall. The room was clean, nice amenities. However, I must commend Roberto, expedia concierge staff; he was incredibly friendly, checked in daily and swift in addressing our needs. His service made a positive difference in our experience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Grant

Stayed 2 nights in Dec 2025

10/10 Excellent

Fnu Aditya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good services, location is great. Beach access and food was good. If you are going with kids this is great place but if you are going as a couple for parties then go for something else in San Lucas area.
Stayed 6 nights in Dec 2025

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