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Novotel London Brentford

4.0 star property

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Photo gallery for Novotel London Brentford

Daily buffet breakfast for a fee
Indoor pool
Spa
TV
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Great West Road, Brentford, England, TW80GP
  • Place, Thames River
    ‪11 min walk‬
  • Place, Syon Park
    ‪16 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.2 out of 10
Wonderful
(21 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(54 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Brentford

Novotel London Brentford places you within a 15-minute stroll of popular sights such as Gtech Community Stadium and The Musical Museum. This 4-star hotel has 202 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Gunnersbury Park - 9 min walk - 0.5 miles
  • Thames River - 11 min walk - 0.6 miles
  • Gtech Community Stadium - 12 min walk - 0.7 miles
  • Syon Park - 16 min walk - 0.9 miles
  • Royal Botanic Gardens, Kew - 16 min walk - 0.9 miles

Getting around

  • Brentford Station - 8 min walk
  • South Ealing Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪Gourmet Bar - ‬3 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chicken Cottage - ‬12 min walk
  • ‪RADA - ‬1 min walk
  • ‪The Black Dog Beer House - ‬8 min walk

About this property

Novotel London Brentford

Guests staying at Novotel London Brentford enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 15 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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  • Restaurant
  • Air conditioning
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8.8 out of 10, Excellent, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Novotel

London Brentford

Novotel Brentford

Novotel Brentford London

Novotel London Brentford

Novotel London Brentford opening June 2014

Novotel London opening June 2014

Novotel London opening June 2014 Hotel

Novotel London opening June 2014 Hotel Brentford

Novotel London Brentford Hotel

Novotel London Brentford Hotel

Novotel London Brentford Brentford

Novotel London Brentford Hotel Brentford

Frequently asked questions

Is free cancellation available at Novotel London Brentford?

Novotel London Brentford provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London Brentford?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Novotel London Brentford on Jun 14, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Novotel London Brentford?

This hotel is located in Brentford, a short 10-minute walk from Thames River and also 12 minutes on foot from Gtech Community Stadium. You'll also find Kensington High Street and Royal Botanic Gardens, Kew within a short drive.

Will I be able to park at Novotel London Brentford?

Yes, parking is offered for GBP 15 per night. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Does Novotel London Brentford have a casino at the property?

No, Novotel London Brentford doesn't have a casino.

Is there an indoor pool at Novotel London Brentford?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Novotel London Brentford?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Novotel London Brentford?

No, but guests can enjoy a sauna at this hotel.

Does Novotel London Brentford feature a restaurant that includes a breakfast menu?

Yes, Novotel London Brentford serves buffet breakfast for a surcharge each morning at Elements.

Does Novotel London Brentford allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel London Brentford for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Novotel London Brentford?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Novotel London Brentford?

The closest major airport to Novotel London Brentford is Heathrow Airport (LHR), which is 10.7 mi away (19 minutes by car). Another top airport is Farnborough (FAB), which is located 29.4 mi away (39-minute drive).

Can I book a room with a balcony at Novotel London Brentford?

No, you won't find guestrooms with balconies at Novotel London Brentford.

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1009 reviews
Rating 8 - Good. 247 out of 1009 reviews
Rating 6 - Okay. 72 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 46 out of 1009 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities
Room well appointed and clean, nice touches like canned water in icey cold fridge. Check in staff Amy was very efficient and pleasant. Bar and restaurant staff were excellent. Food was very good. Good selection of drinks. Shop in lobby also useful. I didn’t use the pool or gym but heard from others it was good.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

Aaron

Stayed 2 nights in Feb 2026

10/10 Excellent

gareth

Liked: Cleanliness, staff & service, amenities
Nice rooms and great location
Stayed 1 night in Feb 2026

10/10 Excellent

Genevieve

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Jan 2026

10/10 Excellent

Talisha

Liked: Cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

Rawinder

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We checked in at the Brentford Novotel hotel. I asked the receptionist how can we order room Service and he kept on saying “download the app. Once I downloaded the app there was no information and then we had a knock at 10am in the morning for room service which he didn’t mentioned this. Also they charge £50 when Checking in and still didn’t understand what he meant. There is no clear communication. The beds were comfortable but the bed cover needs addressing. The bathroom didn’t make any sense as there is window where you can see anyone shower not sure what the point of this was there is no privacy in the bathroom! The swimming pool was nice but then a random Swimming pool instructor came in making so much noise that he has a kids swimming lesson at 7pm a bit confusing.
Stayed 1 night in Jan 2026

10/10 Excellent

Rhoda

Stayed 2 nights in Jan 2026

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2026

6/10 Okay

Rhoda

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place with good rooms But cleaning is not good for guests staying more than one night.
Stayed 1 night in Jan 2026

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service
Easy check in and the staff were lovely, can’t complain
Stayed 1 night in Dec 2025

10/10 Excellent

Darrell

Stayed 3 nights in Jan 2026

10/10 Excellent

Rhoda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is responsive and kind. Rooms are clean and sound proof no noise. Nice pool, sauna and gym. Food was okay and breakfast had hot and continental options. I was only a bit worried that staff seemed a bit overworked and stressed where I witnessed open disagreements among them in the restaurant. But other than that hotel was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yahye

Stayed 4 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

10/10 Excellent

Pisit

Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Stayed 3 nights in Jan 2026

4/10 Poor

CyprianMichael

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I had a high expectation for this hotel flying from USA. First, we were not told while booking that checking starts at 2PM. We arrived the hotel by 9AM. We were kept outside till around 1PM, after a long flight and being out in cold. Secondly, we spent 6 days in this hotel without the heater being turned on at night and some other times in the day, notwithstanding that it was cold. Thirdly, there was no microwave to heat our food and anytime we asked the facility, they would give us stupid responses like; the person in charge is not around, or we should have asked earlier. Infact we had most of the food we bought spoilt and thrown away because we could not microwave. Next, most of the gym equipments were not functional. Lastly, on the last day, we were told that check out is by 12 noon. At 11:45, my gf went downstairs and could no longer come upstairs because she was told that the key has been disabled. I had to help her bring her luggage and other items downstairs. This was a very horrible experience. The only thing I can say was better is the breakfast. Sincerely, this service does not impress me to come back to this hotel again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nazim

Stayed 1 night in Jan 2026

8/10 Good

Alasdair

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes. Bed too soft and mattress did not seem to be a sprung mattress. Breakfast price too expensive so sorted that elsewhere. Wanted a whiskey with a mixer but that was a problem as only malt whiskeys were on offer and not sure who in their right mind would destroy a malt whiskey with a mixer!
Stayed 1 night in Jan 2026

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Shabir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great experience overall, rooms were clean and spacious, the pool was fantastic. Thank you to the staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

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