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Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Exterior
Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (GBP 13.95 per person)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Commerce Road, Brentford, England, TW8 8GA
  • Place, Syon Park
    ‪3 min walk‬
  • Place, Syon House
    ‪3 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(19 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Brentford

Located in Syon, Holiday Inn London Brentford Lock by IHG is within a few miles (5 km) of popular sights such as Twickenham Stadium and Royal Botanic Gardens, Kew. This 134-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Syon Park - 3 min walk - 0.2 miles
  • Syon House - 3 min walk - 0.2 miles
  • Royal Botanic Gardens, Kew - 9 min walk - 0.5 miles
  • Thames River - 9 min walk - 0.5 miles
  • Thames Path - 9 min walk - 0.5 miles

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪GAIL's Bakery - ‬5 min walk
  • ‪Sam’s Larder - ‬5 min walk
  • ‪Coach & Horses - Isleworth - ‬8 min walk
  • ‪The Beehive - ‬7 min walk
  • ‪Ing Thai - ‬10 min walk

About this property

Holiday Inn London Brentford Lock by IHG

Waterfront hotel with a fitness center and a 24-hour front desk
At Holiday Inn London Brentford Lock by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 17 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a terrace.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Safes, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Are free cancellation options available at Holiday Inn London Brentford Lock by IHG?

Holiday Inn London Brentford Lock by IHG provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Holiday Inn London Brentford Lock by IHG?

This hotel is situated in Syon, close to Kensington High Street, Wembley Stadium, and Twickenham Stadium. You'll also find Thames River and Royal Botanic Gardens, Kew within a short drive.

Is there parking available at Holiday Inn London Brentford Lock by IHG?

Yes, covered parking is offered for GBP 17 per night. Accessible parking is also available for guests.

Does Holiday Inn London Brentford Lock by IHG feature a casino on the premises?

No, Holiday Inn London Brentford Lock by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London Brentford Lock by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn London Brentford Lock by IHG?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service, a pillow menu, and free Internet access.

Does Holiday Inn London Brentford Lock by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn London Brentford Lock by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London Brentford Lock by IHG serves buffet breakfast for a surcharge each morning at The Open Lobby.

Will Holiday Inn London Brentford Lock by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London Brentford Lock by IHG.

Does Holiday Inn London Brentford Lock by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London Brentford Lock by IHG?

The closest major airport to Holiday Inn London Brentford Lock by IHG is Heathrow Airport (LHR), which is 10.9 mi away (29 minutes by car). Another top airport is Farnborough (FAB), which is located 28.4 mi away (37-minute drive).

Are there rooms with balconies at Holiday Inn London Brentford Lock by IHG?

Yes, some guestrooms at Holiday Inn London Brentford Lock by IHG offer a furnished balcony and may feature city views.

Does Holiday Inn London Brentford Lock by IHG have a wedding venue on site?

There are wedding services available at Holiday Inn London Brentford Lock by IHG if that's in your vacation plans.

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeri

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ferdinand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were helpful and polite. Great transit and dining options nearby.
Stayed 4 nights in Sep 2025

10/10 Excellent

andy

This is a good place to stay before a Heathrow departure. Takes about an hour but it’s a nice quiet setting and photos from my morning walk.
Stayed 1 night in Sep 2025

6/10 Okay

Leilani

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn was supposed to be 5 star hotel. It didnt match the image and the ads. The surroundings were filthy and sketchy. One elevator was out of service the whole time we were there. Reception desk was not friendly enough for an older tourist except for Nicole (what a sweet lady). The room attendant tried her best to make the room clean but gums stuck on a carpet didnt look good. Noise from the outside didn't help for us to sleep restfully and someone tried to open the adjoining door during the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lewis

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2025

10/10 Excellent

Ojekhoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay in the hotel. I had a wonderful experience. Highly recommended.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dabheoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really friendly & helpful staff

Good location. Nice views of the canal. Close to pubs and restaurants. Close to Airport. Really helpful staff especially at breakfast which makes a huge difference to your stay.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service from the staff at both the reception desk and in the restaurant/bar
Stayed 1 night in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anupameya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent clean comfortable hotel with secure parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Dharana

Business traveler
Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I prepaid for a parking spot, got to the hotel, and I had no parking space. There is no place in the area to park so our stay was off to a bad start. The room smelled and one out of two elevators was broken. Mold in the bathroom and what looked like feces on the bathroom floor, that was never cleaned and there for our entire stay. Never again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, fresh and comfortable room

Very clean, fresh and comfortable room with very good air conditioning. Good shower/bathroom with quality towels provided. Excellent breakfast buffet with a good choice of hot and cold food.
Stayed 3 nights in Aug 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Friendly and helpful staff. Not too far from Gunnerbury Park or Kew Garden. Breakfast fresh snd good choice.
Stayed 1 night in Aug 2025

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