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Holiday Inn London Brentford Lock by IHG

4.0 star property

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Photo gallery for Holiday Inn London Brentford Lock by IHG

Breakfast, lunch and dinner served
Premium Room, 1 King Bed, Balcony (Canal View) | Room amenity
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Commerce Road, Brentford, England, TW8 8GA
  • Place, Syon Park
    ‪3 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪9 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(21 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Brentford

Located in Syon, Holiday Inn London Brentford Lock by IHG is within a few miles (5 km) of popular sights such as Twickenham Stadium and Royal Botanic Gardens, Kew. This 134-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Syon Park - 3 min walk - 0.2 miles
  • Syon House - 3 min walk - 0.2 miles
  • Royal Botanic Gardens, Kew - 9 min walk - 0.5 miles
  • Thames River - 9 min walk - 0.5 miles
  • Boston Manor Park - 9 min walk - 0.5 miles

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Galata Pera - ‬12 min walk
  • ‪Sam’s Larder - ‬5 min walk
  • ‪The Black Dog Beer House - ‬11 min walk
  • ‪GAIL's Bakery - ‬5 min walk
  • ‪Coach & Horses - Isleworth - ‬8 min walk

About this property

Holiday Inn London Brentford Lock by IHG

At Holiday Inn London Brentford Lock by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 17 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a terrace.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Safes, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Are free cancellation options available at Holiday Inn London Brentford Lock by IHG?

Holiday Inn London Brentford Lock by IHG provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London Brentford Lock by IHG?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock by IHG on Mar 15, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn London Brentford Lock by IHG?

This hotel is situated in Syon, close to Wembley Stadium, Twickenham Stadium, and Westfield London Shopping Centre. You'll also find Thames River and Royal Botanic Gardens, Kew within a short drive.

Is parking available on site at Holiday Inn London Brentford Lock by IHG?

Yes, covered parking is offered for GBP 17 per night. Accessible parking is also available for guests.

Does Holiday Inn London Brentford Lock by IHG feature a casino on the premises?

No, Holiday Inn London Brentford Lock by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London Brentford Lock by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn London Brentford Lock by IHG a good place to stay for couples?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service, a pillow menu, and free Internet access.

Are there hot tubs at Holiday Inn London Brentford Lock by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn London Brentford Lock by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London Brentford Lock by IHG serves buffet breakfast for a surcharge each morning at The Open Lobby.

Will Holiday Inn London Brentford Lock by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London Brentford Lock by IHG.

Does Holiday Inn London Brentford Lock by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London Brentford Lock by IHG?

The closest major airport to Holiday Inn London Brentford Lock by IHG is Heathrow Airport (LHR), which is 10.9 mi away (29 minutes by car). Another top airport is Farnborough (FAB), which is located 28.4 mi away (37-minute drive).

Are there rooms with balconies that I can book at Holiday Inn London Brentford Lock by IHG?

Yes, some guestrooms at Holiday Inn London Brentford Lock by IHG offer a furnished balcony and may feature city views.

Does Holiday Inn London Brentford Lock by IHG have a wedding venue on site?

There are wedding services available at Holiday Inn London Brentford Lock by IHG if that's in your vacation plans.

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 321 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Hotel was clean and festive and the rooms lovely and big, clean and well Sri Kes with tea / coffee. Beds very comfy.
Stayed 1 night in Dec 2025

2/10 Terrible

Henry

Traveled with group
Disliked: Cleanliness, amenities
The elevator was broken for all 3 days. The rooms and hallways were filthy. Basic supplies like lotion, Face towels, and drinking water are not available in rooms
Stayed 3 nights in Nov 2025

2/10 Terrible

peter

Disliked: Amenities
Both lifts did not work. Heating in room did not work on first night. Hotel in need of a general renovation.
Stayed 2 nights in Nov 2025

8/10 Good

Carol, Oakville

Liked: Cleanliness
Elevators were out of order but staff worked had to accommodate me on lower floor and carried my bags up 4 flights of stairs!
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Stayed 2 nights in Nov 2025

2/10 Terrible

Sanzeer

Traveled with family
Disliked: Property conditions & facilities
We stayed for 2 nights and for 2 days the elevator didn't work and we had to climb stairs for 2 days to fifth floor. Such a worse experience. Need money back.
Stayed 2 nights in Nov 2025

4/10 Poor

Graham

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location. Decent room. But reception tried to charge me extra for breakfast which I’d already paid for and lift completely broke whole stay- high rise building.
Stayed 1 night in Nov 2025

8/10 Good

Maria Eleanor

Traveled with family
Liked: Cleanliness, staff & service
Room is clean.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Nov 2025

10/10 Excellent

Charles Hagan

Stayed 2 nights in Jul 2025

10/10 Excellent

Spencer

Stayed 1 night in Nov 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Room, staff
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, bathroom toilet didn't flush properly. Only one elevator was working upon arrival and remained out of order when we returned from tour 12 days later making it very difficult for visitors to get around. Otherwise very comfortable stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

4/10 Poor

Friday

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

4/10 Poor

joseph

Disliked: Property conditions & facilities
Breakfast was good...bar service also...but a very old holiday in....also the area from what my Uber driver told me wasn't a good area. It's about a 30 minute walk to get to the train for transportation. They do have buses that come in the front but it better just to use Uber.
Stayed 3 nights in Oct 2025

6/10 Okay

SANDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only one lift working, systems not working when c
Stayed 1 night in Oct 2025

10/10 Excellent

Tina, Crewe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Nice that the window doors opened inwards for more fresh air in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bevin

Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived just after 8; ordered food at the bar and served quickly and order arrived in good time. Very quiet room. Comfy bed. Would recommend,
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeri

Stayed 2 nights in Sep 2025

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