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Novotel London Brentford

4.0 star property
Hotel with a sauna, near Gtech Community Stadium

Choose dates to view prices

Photo gallery for Novotel London Brentford

Daily buffet breakfast for a fee
Minibar, in-room safe, desk, soundproofing
Terrace/patio
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Great West Road, Brentford, England, TW80GP
  • Place, Thames River
    ‪10 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪14 min walk‬
  • Place, Syon Park
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Multiple Beds (Premium)

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds (Premium)

9.0 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(48 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 Queen Bed (Executive)

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Brentford

Novotel London Brentford places you within a 15-minute stroll of popular sights such as Gtech Community Stadium and The Musical Museum. This 4-star hotel has 202 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Gunnersbury Park - 9 min walk - 0.5 miles
  • Thames River - 10 min walk - 0.6 miles
  • Gtech Community Stadium - 12 min walk - 0.7 miles
  • Royal Botanic Gardens, Kew - 14 min walk - 0.8 miles
  • Syon Park - 15 min walk - 0.8 miles

Getting around

  • Brentford Station - 8 min walk
  • South Ealing Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Galata Pera - ‬14 min walk
  • ‪RADA - ‬1 min walk
  • ‪The Black Dog Beer House - ‬8 min walk
  • ‪The Beehive - ‬14 min walk

About this property

Novotel London Brentford

Hotel with a sauna, near Gtech Community Stadium
Guests staying at Novotel London Brentford enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 15 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, meeting rooms, and a conference center.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 15 per night)
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21 to 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,960 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford

Frequently asked questions

Is free cancellation available at Novotel London Brentford?

Novotel London Brentford provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London Brentford?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Novotel London Brentford on Jan 9, 2026 start from $96.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Novotel London Brentford?

This hotel is located in Brentford, a short 10-minute walk from Thames River and also 12 minutes on foot from Gtech Community Stadium. You'll also find Kensington High Street and Twickenham Stadium within a short drive.

Is there parking available at Novotel London Brentford?

Yes, parking is offered for GBP 15 per night. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Novotel London Brentford have a casino at the property?

No, Novotel London Brentford doesn't have a casino.

Is there an indoor pool at Novotel London Brentford?

Yes, this hotel has an indoor pool.

Is Novotel London Brentford good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel London Brentford?

No, but this hotel does have a sauna.

Does Novotel London Brentford feature a restaurant that includes a breakfast menu?

Yes, Novotel London Brentford serves buffet breakfast for a surcharge each morning at Elements.

Does Novotel London Brentford allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel London Brentford for a fee of GBP 15 per pet, per night.

Does Novotel London Brentford have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Novotel London Brentford?

The closest major airport to Novotel London Brentford is Heathrow Airport (LHR), which is 10.7 mi away (19 minutes by car). Another top airport is Farnborough (FAB), which is located 29.4 mi away (39-minute drive).

Can I book a room with a balcony at Novotel London Brentford?

No, you won't find guestrooms with balconies at Novotel London Brentford.

Novotel London Brentford Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

You get what you pay for

The hotel room and double bed were tiny for 2 people, no air conditioning, so it was really hot in the room, even though they supplied a fan, no phone to call down to reception
Stayed 1 night in Sep 2025

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay a bit off the beaten path

Nice hotel, located a bit off the beaten track but not too much to complain in that sense. They've kept the place clean, friendly and well-working. Downstairs pool can be sometimes a bit populated by screaming people or people not used to pools clearly, but the gym is well equipped for a hotel.
Stayed 6 nights in Sep 2025

4/10 Poor

Talal

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Keeton

Stayed 1 night in Sep 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel.

Extremely comfortable hotel, great location for getting into city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super stay

Great hotel with lovely pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and nice. Friendly and helpful staff. Easy access to bus and metro. Restaurant and bar inside and also few steps away from another cafe and continent store.
Stayed 7 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Approx 30min walk to kew gardens
Stayed 1 night in Sep 2025

10/10 Excellent

Ismail

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively near to a tube, clean bedrooms, spacious, tidy, great pool. Sauna could have been warmer. Only issue was that we had a snack at the hotel & a £8 service charge was added to our bill (we asked for it to be removed so no issue but it is a steep service charge )
Stayed 1 night in Sep 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Just 2 things we would like to review back Bar could do with a rev up on bottles and the greek yogurt is the best ive ever had...just noticed a change for a thinner more sour one this week but hopefully the thick creamy one is back soon!
Stayed 4 nights in Sep 2025

4/10 Poor

Linda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby had a scent of Mildew that slowly spread into the room. The bedding was not the best quality but we had to make do with what we had. One night the bedding was not changed, we called the front desk for assistance, only to be given extra sheets and bedding for us to change ourselves - we have never experienced that before in a hotel considering it’s a Novotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Amenities
Pleasant and in a convient location. Internal door noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Jude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return

Room was great very light bright and airy Bathroom was spotless Amy on reception was super friendly and welcoming Over all a great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Mathes

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room great staff however you don’t have too much around you
Stayed 2 nights in Aug 2025

6/10 Okay

Deborah

Traveled with family
Disliked: Staff & service

Poor customer service

Firstly, the hotel rooms, the hotel and the restaurant were great value for money and could not fault it. However unfortunately the end of the stay was ruined due to poor customer service. On checking out, I was informed I had accidentally been charged an extra parking payment, but it had been refunded, this would take 2-3 working days to go back in my bank, accidents happen so this was fine. On return home, I opened my online banking to find out I’d been charged £147 not £15. I initially panicked wondering where this charge came from. I phoned the hotel and was told due to me using 2 cards for when I booked and when I checked in, there had been some sort of crossover. I asked for management to phone me back the next day, which they didn’t, so I wrote an email. I heard back the night after so 48 hours in all. I received a half hearted apology. I’ve since realised that it wasn’t one payment of £147 but 2 they took out. I have emailed them again, and still waiting to hear back. I just do not think this is good enough and think it’s extremely poor customer service and has put me off using the hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only just one day, but everything was clean and perfect. Good and fast at the front desk. The beds were comfortable
Stayed 1 night in Aug 2025

2/10 Terrible

md rakib

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I called room service to request a Coke in my room, but no one answered. I then called reception, where the staff were unhelpful and refused to deliver it, telling me I had to go downstairs to collect it myself. Truly terrible service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donovan

Stayed 1 night in Aug 2025

10/10 Excellent

Kayden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Suzan

Disliked: Cleanliness
Stayed 8 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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