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Holiday Inn London Brentford Lock by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn London Brentford Lock by IHG

A multi-story hotel with a reflective water body in front, featuring a modern architectural design with multiple windows and balconies.
A modern interior with a sectional sofa, wooden bookshelves, and a view of the street.
A greenhouse with a large glass structure, surrounded by well-maintained flower beds with various colors.
A modern cafe with a wooden counter, hexagonal floor tiles, and a sign that reads "EAT HEALTHY".
An outdoor deck with wicker furniture and potted plants, overlooking a river and buildings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Commerce Road, Brentford, England, TW8 8GA
  • Place, Syon Park
    ‪3 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪9 min walk‬
  • Place, River Thames
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with a black headboard, two bedside lamps, and framed pictures on the wall.

Standard Room

8.4 out of 10
Very good
(17 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

A wooden wardrobe with a white robe hanging on the door.

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

An iron on a white ironing board in a room with wooden paneling.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A neatly made bed with a black headboard, two bedside lamps, and framed pictures on the wall.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

An iron on a white ironing board in a room with wooden paneling.

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A corner sofa with a round table, a framed abstract painting, and a wall socket.

Standard Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Brentford

Located in Syon, Holiday Inn London Brentford Lock by IHG is within a few miles (5 km) of popular sights such as Twickenham Stadium and Royal Botanic Gardens, Kew. This 134-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Syon Park - 3 min walk - 0.2 miles
  • Syon House - 3 min walk - 0.2 miles
  • Royal Botanic Gardens, Kew - 9 min walk - 0.5 miles
  • River Thames - 9 min walk - 0.5 miles
  • Thames Path - 9 min walk - 0.5 miles

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪KFC - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Gourmet Bar - ‬4 min drive
  • ‪The Black Dog Beer House - ‬11 min walk
  • ‪GAIL's Bakery - ‬5 min walk

About this property

Holiday Inn London Brentford Lock by IHG

At Holiday Inn London Brentford Lock by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 17 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and a terrace.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Safes, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Are free cancellation options available at Holiday Inn London Brentford Lock by IHG?

Holiday Inn London Brentford Lock by IHG provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London Brentford Lock by IHG?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock by IHG on Aug 23, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn London Brentford Lock by IHG?

This hotel is situated in Syon, close to Wembley Stadium, Twickenham Stadium, and Westfield London Shopping Centre. You'll also find River Thames and Royal Botanic Gardens, Kew within a short drive.

Is parking available on site at Holiday Inn London Brentford Lock by IHG?

Yes, covered parking is offered for GBP 17 per night. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn London Brentford Lock by IHG feature a casino on the premises?

No, Holiday Inn London Brentford Lock by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London Brentford Lock by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn London Brentford Lock by IHG?

Amenities that appeal to couples at this waterfront hotel include 24-hour room service, a pillow menu, and free wired internet.

Are there hot tubs at Holiday Inn London Brentford Lock by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn London Brentford Lock by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London Brentford Lock by IHG serves buffet breakfast for a surcharge each morning at The Open Lobby.

Will Holiday Inn London Brentford Lock by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London Brentford Lock by IHG.

Are there connecting rooms at Holiday Inn London Brentford Lock by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn London Brentford Lock by IHG?

The closest major airport to Holiday Inn London Brentford Lock by IHG is Heathrow Airport (LHR), which is 10.9 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 15.7 mi away.

Are there rooms with balconies that I can book at Holiday Inn London Brentford Lock by IHG?

Yes, some guestrooms at Holiday Inn London Brentford Lock by IHG offer a furnished balcony and may feature city views.

Does Holiday Inn London Brentford Lock by IHG have a wedding venue on site?

There are wedding services available at Holiday Inn London Brentford Lock by IHG if that's in your vacation plans.

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, great staff. Not many amenities but close to airport and very comfy stay with balcony
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that cleaned our room was phenomenal. They were efficient, helpful, courteous, and good at their job.
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay and all the staff er kind good help during our time in the hotel.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

glenn

Liked: Cleanliness, staff & service, amenities
Comfortable room, good food
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Amla

Liked: Cleanliness, amenities, property conditions & facilities
Yes spotless and amenities great
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was mediocre but everything else was good
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel good location decent breakfast although sausages could maybe be cooked a little longer as looked eneamic,, and orange juice was empty both days
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kalliopi

Liked: Cleanliness, staff & service, amenities
Lovely rooms, excellent breakfast, friendly staff! A very pleasant and enjoyable 4-night stay. Thank you very much!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was 10/10 Air con in room maybe clearer instructions And having only 1 lift in use was a hinderance especially on book out as there had been a very large wedding party booking out on the same day.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Nicky

Shhs
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as expected and as one would expect of Holiday Inn. No complaints and a safe bet
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent clean comfortable hotel with secure parking.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Thushara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and super comfortable stay overall!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Twickenham. My only negative about the hotel was that the WiFi was really unstable and kept dropping out. Shouldn’t happen in 2026!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tony Morris

Liked: Cleanliness, property conditions & facilities
Clean room. Friendly staff. Superb breakfast. Location.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Karin

Clean room. Good tea/coffee making utilities. Didn’t stay for breakfast so can’t comment.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Hotel was clean and festive and the rooms lovely and big, clean and well Sri Kes with tea / coffee. Beds very comfy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service from the staff at both the reception desk and in the restaurant/bar
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

RHODORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were helpful and polite. Great transit and dining options nearby.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness
We had my grandsons wedding and everyone and everything was amazing
Stayed 2 nights in Jan 2026