Holiday Inn London Brentford Lock by IHG

4.0 star property
Waterfront hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Standard Room, 1 Queen Bed with Sofa bed | Room amenity
Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Room service
  • Parking available
  • Bar

Explore the area

Map
Commerce Road, Brentford, England, TW8 8GA
  • Syon Park
    ‪5 min walk‬
  • Twickenham Stadium
    ‪7 min drive‬
  • Royal Botanic Gardens, Kew
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪15 min drive‬

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Room options

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed, Balcony (View)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible Bathtub

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Brentford

Located in Syon, Holiday Inn London Brentford Lock by IHG is within a few miles (5 km) of popular sights such as Twickenham Stadium and Royal Botanic Gardens, Kew. This 134-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Syon Park - 5 min walk - 0.3 miles
  • Boston Manor Park - 9 min walk - 0.5 miles
  • Twickenham Stadium - 7 min drive - 2.7 miles
  • Royal Botanic Gardens, Kew - 11 min drive - 1.5 miles
  • Wembley Stadium - 15 min drive - 7.2 miles

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬12 min walk
  • ‪Feather & Heart - ‬3 min walk
  • ‪Ing Thai - ‬10 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn London Brentford Lock by IHG

Waterfront hotel with a fitness center and a 24-hour front desk
At Holiday Inn London Brentford Lock by IHG, guests have access to a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 17 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and a terrace.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Safes, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Frequently asked questions

Are free cancellation options available at Holiday Inn London Brentford Lock by IHG?

Holiday Inn London Brentford Lock by IHG provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London Brentford Lock by IHG?

As of May 31, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock by IHG on Jun 9, 2025 start from $106.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Holiday Inn London Brentford Lock by IHG?

This hotel is situated in Syon within a short 7-minute walk of Syon Park. You'll also find Thames River and Royal Botanic Gardens, Kew within a short drive.

Is parking available on site at Holiday Inn London Brentford Lock by IHG?

Yes, covered parking is offered for GBP 17 per night. Accessible parking is also available for guests.

Does Holiday Inn London Brentford Lock by IHG feature a casino on the premises?

No, Holiday Inn London Brentford Lock by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London Brentford Lock by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn London Brentford Lock by IHG?

Amenities that appeal to couples at this waterfront hotel include around-the-clock room service, a pillow menu, and free Internet access.

Does Holiday Inn London Brentford Lock by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn London Brentford Lock by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London Brentford Lock by IHG serves buffet breakfast for a surcharge each morning at The Open Lobby.

Will Holiday Inn London Brentford Lock by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London Brentford Lock by IHG.

Are there connecting rooms at Holiday Inn London Brentford Lock by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn London Brentford Lock by IHG?

The closest major airport to Holiday Inn London Brentford Lock by IHG is Heathrow Airport (LHR), which is 10.9 mi away (29 minutes by car). Another top airport is Farnborough (FAB), which is located 28.4 mi away (37-minute drive).

Can I book a room with a balcony at Holiday Inn London Brentford Lock by IHG?

Yes, some guestrooms at Holiday Inn London Brentford Lock by IHG offer a furnished balcony and may feature city views.

Does Holiday Inn London Brentford Lock by IHG have a wedding venue on site?

There are wedding services available at Holiday Inn London Brentford Lock by IHG if that's in your vacation plans.

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel,great value and exceptional customer service as always.
Stayed 1 night in Feb 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great except daily room service or lack of. One day no service at all, no refill of coffee, dirty coffee cups from day before.
Stayed 5 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

Good hotel. Only stayed one night and I arrived late. No problems
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Lauren, Brighton

Stayed 1 night in Jan 2025

2/10 Terrible

Lauren, Brighton

Stayed 1 night in Jan 2025

10/10 Excellent

Manpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to your exceptional staff for giving us such a pleasant experience :-)
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Brentford offered us exactly what we were looking for. Walkable to some nice restaurants and pubs. Enjoyed the Starbucks coffee in the morning and the comfortable lounge area off the lobby.
Stayed 2 nights in Dec 2024

2/10 Terrible

Pooja

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalia

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Stayed 1 night in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Joscelyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night family stay.

1 night stay in a family room. It was very spacious, clean, comfy beds. Staff were very friendly. Great breakfast options. Would stay at the hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
I found the toilet flush very hard to press
Stayed 2 nights in Dec 2024

10/10 Excellent

Petros

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Stayed 5 nights in Nov 2024

8/10 Good

REBECCA LYNN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Zubair

Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay!

Comfy beds, friendly staff, lovely room overlooking the lock.
Stayed 1 night in Dec 2024

10/10 Excellent

Ilja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good, the room is spacious, bed is comfortable, and other small things seem in place. The minor problem was the fridge, which does not seem to cool the things (the receptionist said nothing has to be done to turn it on), but maybe I was just unlucky. The coffee/tea supplies are refilled, towels changed, the room cleaned properly. Neighborhood is nice and pleasant, with several supermarkets and pubs nearby, but to Central London plan some 75 minutes travel (bus+underground, hotel is in Zone 4)
Stayed 6 nights in Nov 2024

8/10 Good

Pradip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location on the locks. The hotel Is also convenient distance from Kew Gardens via the bus. Breakfast is self service, although plentiful and good variety. The quality was average with most items items being luke warm! With insufficient number of staff to give you a more pleasant dining experience.
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Room comfort

Could have been better!!

Arrived for a 2 night stay.. food and service in the restaurant in the evening very good…breakfast very average.. tables not set.. staff intermittent .. fruit and yogurt very hit and miss not much choice tasteless.. tables not cleared..watered down fruit juice.. some covers on hot food not working.. wanted to use the gym delay getting a key from reception.. room not made up for second night.. overall disappointed..
Stayed 2 nights in Nov 2024