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Cais Urban Lodge

Property class: 4
VIP Access

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Photo gallery for Cais Urban Lodge

A hotel room with a large bed, a television, a mirror, and a patterned carpet.
Property video
A modern living room with a sectional sofa, a flat-screen TV, a patterned rug, and a large decorative tile wall.
A spacious living area with a large bed, a green sofa, a patterned rug, a wooden chair, and a dining table with chairs.
A wooden cabinet with a decorative back panel and a tray holding wine bottles and glasses.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Rua do Ferragial 31A, Lisbon, 1200-182
  • Place, Commerce Square
    ‪5 min walk‬
  • Place, Rua Augusta Arch
    ‪7 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪15 min drive‬
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Room options

View all photos for Double Room

Two people lying on a bed with a window behind them.

Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a brown leather sofa, a TV, and a window with curtains.

Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment

A modern living room with a sectional sofa, a flat-screen TV, a patterned rug, and a large decorative tile wall.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Studio

A hotel room with a large bed, a green ottoman, a mirror with an ornate frame, a desk with a lamp, and a dining area visible through an open door.

Studio

9.8 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Duplex Apartment

A modern interior with a wooden staircase, seating area, and a pool table.

Duplex Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Duplex Studio

A multi-level living space with a pool table, a staircase, and a seating area.

Duplex Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Duplex Suite

A bedroom with a loft bed, wooden shelves with books, and a staircase.

Duplex Suite

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment with Balcony

A modern hotel room with a large bed, a desk, a kitchenette, and a colorful patterned rug.

Apartment with Balcony

  • 818 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Futons and 2 Large Twin Beds
  • Free WiFi

View all photos for Studio with Balcony

A modern hotel room with a large bed, a desk, a kitchenette, and a colorful patterned rug.

Studio with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Suite with Balcony

A hotel room with a large abstract painting, a bed with a green bedspread, a bedside table with a silver pitcher, a wooden chair, and a floor lamp.

Suite with Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon
  • Free WiFi

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About the neighborhood

Lisbon

Located in Lisbon City Center, Cais Urban Lodge is within a 10-minute walk of popular sights such as Commerce Square and Santa Justa Elevator. This 30-room, 4-star hotel has in-room conveniences like minibars, Smart TVs, and TVs. It's connected to a rail/subway station in central Lisbon and also close to Rossio Square and Avenida da Liberdade.

What's nearby

  • Mercado da Ribeira - 5 min walk - 0.3 miles
  • Commerce Square - 5 min walk - 0.3 miles
  • Rua Augusta Arch - 7 min walk - 0.4 miles
  • Rossio Square - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles

Getting around

  • Rua de São Paulo Stop - 2 min walk
  • Cais do Sodré Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 34 min drive

Restaurants

  • ‪Pensão Amor - ‬3 min walk
  • ‪Copenhagen Coffee Lab - ‬2 min walk
  • ‪Sol e Pesca - ‬3 min walk
  • O'Gilins Irish Pub
  • ‪Collect - ‬2 min walk

About this property

Cais Urban Lodge

At Cais Urban Lodge, guests have access to express check-in, express check-out, and an ATM. Self parking is offered for EUR 20 per day. A multilingual staff is on hand to help with concierge services, and offer sightseeing advice.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free minibar items and laptop-compatible safes are other standard amenities.

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  • Free WiFi
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  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 229 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 20 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • ATM
  • Guidebooks

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (55 inch wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Secured self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee and varies based on unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Urban Cais Lodge
Cais Urban Lodge Hotel
Cais Urban Lodge Lisbon
Cais Urban Lodge Hotel Lisbon

Frequently asked questions

What can I see near Cais Urban Lodge?

This hotel is situated in Lisbon City Center within a 10-minute walk of Commerce Square and Santa Justa Elevator. You'll also find Rossio Square and Avenida da Liberdade less than a mile away.

How much does it cost to stay at Cais Urban Lodge?

As of Aug 13, 2026, prices found for a 1-night stay for 2 adults at Cais Urban Lodge on Aug 23, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Cais Urban Lodge?

Yes, secured parking is offered for EUR 20 per day.

Does Cais Urban Lodge include a casino at the property?

No, Cais Urban Lodge doesn't have a casino.

Is there an indoor pool at Cais Urban Lodge?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Cais Urban Lodge?

Amenities that appeal to couples at this hotel include a free minibar (limited items), a pillowtop mattress, and a smart TV.

Does Cais Urban Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cais Urban Lodge feature a restaurant that includes a breakfast menu?

Cais Urban Lodge offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Cais Urban Lodge allow pets to stay free of charge?

No, pets aren't allowed at Cais Urban Lodge.

Does Cais Urban Lodge have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Cais Urban Lodge?

The closest major airport to Cais Urban Lodge is Humberto Delgado Airport (LIS), which is 7.8 mi away (34 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (36-minute drive).

Are there rooms with balconies at Cais Urban Lodge?

Yes, some guestrooms at Cais Urban Lodge offer a balcony.

Cais Urban Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 306 out of 417 reviews
Rating 8 - Good. 77 out of 417 reviews
Rating 6 - Okay. 18 out of 417 reviews
Rating 4 - Poor. 13 out of 417 reviews
Rating 2 - Terrible. 3 out of 417 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in great location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room ideally located in the center of Lisbon.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Graciela Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, quiet zone, great with family, friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and close to everything. Walkable to attractions etc. Lots of bars and restaurants nearby. Staff were lovely. Would recommend.
Our room from the street.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and walkable to attractions, restaurants, and shops
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness
Great Location and staff
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service - highly recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kaitlyn L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel, breakfast delivered to your room each morning, staff was so helpful and available when I needed them! Central location, close to everything!
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Otto Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely yes, great breakfast and safe place. Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice as described, and staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay better than most hotels in the area. Very convenient to all the most so in old town Lisbon. Right next to link street and very quiet surprisingly. Would stay here over hotels in the area on my next Lisbon leg. Only thing I didn't like was the sofa bed moved so I kept slowing in between.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Near everything, including public transportation! We will definitely be back there.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The staff was very responsive and accommodating and we had a great stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio room was charming in a great location close to areas as tourists we were keen to see. The room was clean and comfortable. It's more like an apartment with no hotel desk or reception at the lication we stayed at however, we were met to check in fairly promptly (communicating via WhatsApp) and the whole process worked smoothly. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness
Great location and wonderful service. We have lan return
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place, comfortable, clean, great locaton, cute breakfast in a picnic basket!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Very helpful staff. Great location. Clean room.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartmen hotel, no reception, but staff available on whatsapp and answer quickly. A nice breakfast basket is delivered to your room. The noise level can be high all night long if your apartment is facing the pink party street. Room very nice, big with full kitchen.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff & well-planned, tastefully decorated room of a highly unusual nature. Up scale gourmets & artsies would love to stay here - even if their digs are typically Ritz-Carlton caliber.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Awesome location. Thank you!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Zachary David

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect for anyone looking to enjoy all of Lisbon. The room was immaculately clean and the staff (Katari) was second to none. When I return for another visit, this place will definitely be my choice of lodging!
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The room is very spacious and has a nice, eclectic style of decor. I only stayed 1 night, but if I was staying longer, I would feel that I had everything I needed in an apartment. Also, the location was great. It's a little hard to find initially, but the location is great. My one complaint is that the building is very old and not only do you hear all the steps of people above you, but I felt the same when I was walking: that the whole building could probably hear me. The structure is old.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, communication, and clean & comfortable place. Would definitely come back!
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but tiny (we stayed in the one with the ladder in the picture). The ladder actually leads to an upper level with a sofa and TV but is totally unsafe without any hand rail to navigate the steps. We had paid for breakfast but it was not available before 8am and we had to leave at 7.30 for a 10 am flight.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet.
Stayed 1 night in Oct 2025