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Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, 6-minute walk to Avenida da Liberdade
VIP Access

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Photo gallery for Mama Shelter Lisboa

Reception
Room, 1 Queen Bed, Balcony (Small Mama) | 1 bedroom, soundproofing, free WiFi, bed sheets
Restaurant
Front of property
Large Mama Double Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Medium Mama Double Queen

Medium Mama Double Queen | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Twin

Medium Mama Twin | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Mama Double

Small Mama Double | 1 bedroom, soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(30 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | 1 bedroom, soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

Large Mama Double | 1 bedroom, soundproofing, free WiFi, bed sheets

Large Mama Double

  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace | 1 bedroom, soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Mama Shelter Lisboa is within a 10-minute walk of popular sights such as Avenida da Liberdade and Marquis of Pombal Square. This 126-room, 3-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Avenida da Liberdade - 7 min walk - 0.4 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Rossio Square - 18 min walk - 1.0 mile
  • Santa Justa Elevator - 20 min walk - 1.1 miles
  • Castle of São Jorge - 3 min drive - 1.4 miles

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪The Vintage Restaurant - ‬3 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Pastelaria 1800 - ‬2 min walk

About this property

Mama Shelter Lisboa

Hotel with 2 restaurants, 6-minute walk to Avenida da Liberdade
Guests of Mama Shelter Lisboa enjoy free WiFi in public areas, meeting rooms, and a banquet hall. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a water dispenser.
Guests can enjoy LCD TVs and stay connected with free WiFi. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 10236

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Mama Shelter Lisboa ?

Mama Shelter Lisboa provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mama Shelter Lisboa ?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Mama Shelter Lisboa on Dec 8, 2025 start from $88.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mama Shelter Lisboa ?

This hotel is situated in Lisbon City Center within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. You'll also find Rossio Square and Santa Justa Elevator within a short drive.

Is there parking available at Mama Shelter Lisboa ?

No, there isn't parking available at the hotel.

Does Mama Shelter Lisboa include a casino?

No, Mama Shelter Lisboa doesn't have a casino.

Is there an indoor pool at Mama Shelter Lisboa ?

No, there is no indoor pool at this hotel.

Is Mama Shelter Lisboa a good place to stay for couples?

Couples will appreciate amenities like a bar, 2 restaurants, and evening entertainment at this hotel.

Are there hot tubs at Mama Shelter Lisboa ?

No, this hotel doesn't have a spa tub.

Does Mama Shelter Lisboa have a restaurant that serves breakfast?

Yes, Mama Shelter Lisboa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mama Shelter Lisboa allow pets to stay for free?

Yes, cats and dogs stay free at Mama Shelter Lisboa and the property also provides food and water bowls.

Are there connecting rooms at Mama Shelter Lisboa ?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mama Shelter Lisboa ?

The closest major airport to Mama Shelter Lisboa is Humberto Delgado Airport (LIS), which is 6.6 mi away (26 minutes by car). Another top airport is Cascais (CAT), which is located 12.4 mi away (26-minute drive).

Are there rooms with balconies at Mama Shelter Lisboa ?

Yes, some guestrooms at Mama Shelter Lisboa offer a balcony.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 368 out of 544 reviews
Rating 8 - Good. 118 out of 544 reviews
Rating 6 - Okay. 42 out of 544 reviews
Rating 4 - Poor. 8 out of 544 reviews
Rating 2 - Terrible. 8 out of 544 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near transport. Beautiful roof top bar with stunning views. I was a solo traveler and felt very safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Sherrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable. The rooftop bar was amazing. The vibes are great. Rooms was a little small but it was fine. Room also smelled heavily like perfume, but as we aired it out after a day, it was fine. Would stay again!
Stayed 3 nights in Jul 2025

8/10 Good

Alexandra

Traveled with group
Liked: Amenities, property conditions & facilities
we had a great stay but air conditioning and a fan in the bathroom is needed!
Stayed 3 nights in Aug 2025

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were rude and unpleasant from first interaction. Unorganized and appeared to be under-trained. They forced us to move to a different room for the final night of our stay stating they were “overbooked”. We had to pack and move on extremely short notice.
Stayed 5 nights in Jul 2025

10/10 Excellent

Daphna, Brookline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice Location is great Rooms are clean and new but very small. Still worth it.
Stayed 3 nights in Jul 2025

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Nahum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds, and really cool decor. It’s in a nice, clean, non-touristy area so you really get to appreciate how the locals live, but it is walking distance to all of the tourist spots
Stayed 2 nights in Jul 2025

10/10 Excellent

Farooq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful at all times. Beds were very comfortable and the decor was very quaint!
Stayed 4 nights in Jun 2025

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly Staff, location is good, about 2-3 block from Metro. The rooftop bar is a whole vibe. Food and drinks were great.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge, Boynton Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming. I love the decor. The food in the hotel wasn't that good but there's plenty to eat in the vicinity. There's no gym but I walked so much I got plenty of exercise with all the steep hills in Lisbon. I would stay again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Herlander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that the hotel is really close to everything and has a modern twist with old style incorporated into it and would definitely recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Remika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, very clean, staff are very friendly and accommodating, a very fun vibe and the rooftop is great!
Stayed 3 nights in Jul 2025

10/10 Excellent

Tu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Miranda

Stayed 7 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 5 nights in Jul 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mama loves you. And I loved Mama.

Great hotel in a central location but away from the hustle and bustle of the downtown tourist area of Lisboa. Nearby metro stations, or a nice 20 minute stroll, take you into the heart of Lisboa’s old town area. Whilst Mama has a colourful and hip vibe (enjoy the rooftop and restaurant) the room had a peaceful, quietness after a busy days exploring the city and beyond. Useful things to note… there’s a supermarket nearby, the room comes with a safe and a fridge, 24/7 reception and it’s a 15 minute by taxi to the airport for those early hours return flights. Lisboa was an excellent place to visit and I would recommend Mama, especially to fellow solo travellers and couples.
Stayed 8 nights in Jun 2025

10/10 Excellent

Remi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always love to stay in Mama Shelter hotels. This one was no exception. Friendly staff (in most part), nice decor, great location. The roof top was amazing! Just wish they would not close the entire roof top because of a large group event......Otherwise very happy with our visit.
Stayed 4 nights in Jun 2025

8/10 Good

Rania

Stayed 5 nights in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and quiet, breakfast was excellent, and dinner service was just okay.
Stayed 4 nights in Apr 2025

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Drinks at roof top were expensive
Stayed 5 nights in Jun 2025