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Mama Shelter Lisboa

3.0 star property
Hotel with 2 restaurants, 6-minute walk to Avenida da Liberdade
VIP Access

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Photo gallery for Mama Shelter Lisboa

Restaurant
Reception
Exterior
Front of property
Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Botanical Garden
    ‪3 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
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Room options

View all photos for Medium Mama Double Queen

Medium Mama Double Queen | Soundproofing, free WiFi, bed sheets

Medium Mama Double Queen

8.8 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Twin

Medium Mama Twin | Soundproofing, free WiFi, bed sheets

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Mama Double

Small Mama Double | Soundproofing, free WiFi, bed sheets

Small Mama Double

9.0 out of 10
Wonderful
(32 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Mama Double Balcony Avenue View

Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Large Mama Double Balcony Avenue View

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Balcony (Small Mama)

Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony (Small Mama)

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Mama Double King

Medium Mama Double King | Soundproofing, free WiFi, bed sheets

Medium Mama Double King

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Avenue View

Medium Mama Double King Avenue View | Soundproofing, free WiFi, bed sheets

Medium Mama Double King Avenue View

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double King Balcony Avenue View

Medium Mama Double King Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Large Mama Double

Large Mama Double | Soundproofing, free WiFi, bed sheets

Large Mama Double

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Medium Mama Double Terrace

Medium Mama Double Terrace | Soundproofing, free WiFi, bed sheets

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Mama Shelter Lisboa is within a 10-minute walk of popular sights such as Avenida da Liberdade and Marquis of Pombal Square. This 126-room, 3-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Botanical Garden - 3 min walk - 0.2 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Eduardo VII Park - 7 min walk - 0.4 miles
  • Rossio Square - 18 min walk - 1.0 mile

Getting around

  • Rato Station - 3 min walk
  • Rossio Station - 16 min walk
  • Humberto Delgado Airport (LIS) - 30 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Pomme Eatery - ‬4 min walk
  • ‪V Rooftop Bar - ‬3 min walk
  • ‪Lobby Bar - ‬5 min walk
  • ‪Simpli - ‬2 min walk

About this property

Mama Shelter Lisboa

Hotel with 2 restaurants, 6-minute walk to Avenida da Liberdade
Guests of Mama Shelter Lisboa enjoy free WiFi in public areas, meeting rooms, and a water dispenser. The front desk is staffed 24 hours a day to help with concierge services and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a banquet hall.
Guests can enjoy LCD TVs and stay connected with free WiFi. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rooftop

Things to do

  • Evening entertainment

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 10236

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Mama Shelter Lisboa ?

Mama Shelter Lisboa provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mama Shelter Lisboa ?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Lisboa on Mar 8, 2026 start from $114.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Mama Shelter Lisboa ?

This hotel is situated in Lisbon City Center within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. You'll also find Rossio Square and Santa Justa Elevator within a short drive.

Is parking available on site at Mama Shelter Lisboa ?

No, there isn't parking available at the hotel.

Does Mama Shelter Lisboa include a casino?

No, Mama Shelter Lisboa doesn't have a casino.

Is there an indoor pool at Mama Shelter Lisboa ?

No, there is no indoor pool at this hotel.

Is Mama Shelter Lisboa a good place to stay for couples?

Couples will appreciate amenities like a bar, 2 restaurants, and evening entertainment at this hotel.

Does Mama Shelter Lisboa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mama Shelter Lisboa have a restaurant that serves breakfast?

Yes, Mama Shelter Lisboa has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mama Shelter Lisboa allow pets to stay for free?

Yes, cats and dogs stay free at Mama Shelter Lisboa and the property also provides food and water bowls.

Are there connecting rooms at Mama Shelter Lisboa ?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mama Shelter Lisboa ?

The closest major airport to Mama Shelter Lisboa is Humberto Delgado Airport (LIS), which is 6.1 mi away (30 minutes by car). Another top airport is Cascais (CAT), which is located 13 mi away (30-minute drive).

Are there rooms with balconies that I can book at Mama Shelter Lisboa ?

Yes, some guestrooms at Mama Shelter Lisboa offer a balcony.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 405 out of 599 reviews
Rating 8 - Good. 130 out of 599 reviews
Rating 6 - Okay. 47 out of 599 reviews
Rating 4 - Poor. 8 out of 599 reviews
Rating 2 - Terrible. 9 out of 599 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Arianne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to walk to major landmarks. The food at the restaurant was fantastic.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kenzie

Stayed 1 night in Nov 2025

8/10 Good

Louise

Stayed 4 nights in Oct 2025

10/10 Excellent

REBECCA

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amazing restaurant
Stayed 5 nights in Nov 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Cool looking room, clean and quiet with a good view. Very helpful staff. Restaurant staff were amazing and the food was good too
Stayed 2 nights in Nov 2025

10/10 Excellent

Grizel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

6/10 Okay

Sophie

Liked: Cleanliness
Stayed 2 nights in Nov 2025

6/10 Okay

Bipin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No rooftop during winter which shows main attraction during room sale. Electronics charge a problem. Only standing shower and fake charges ( not used at all)
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
This is the second Mama Shelter I've stayed at. While the common areas and restaurant weren't as large or as attractive as the Mama Shelter in Prague, the hotel had a nice vibe and the staff was very friendly.
Stayed 5 nights in Nov 2025

10/10 Excellent

benoit

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff, amazing breakfast buffet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for one night at the end of our honeymoon. We had a terrible journey travelling from the algarve and got delayed by 7 hours meaning we didn’t have long in Lisbon, we were devastated but the experience we had at mama shelter made it all worth it. Beautiful & fun hotel with the most incredible vibe. We loved it & will be returning as soon as possible to enjoy it some more!
Stayed 1 night in Nov 2025

8/10 Good

Yvette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Praveen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! One of the best hotels and service
Stayed 6 nights in Oct 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all truly amazing! Extremely welcoming and helpful. It is a good location - you do have to walk a little to get everywhere, but it is less hectic than other more touristy parts of Lisbon. Great food (especially the pizza). Rooms have funky decoration, but are on the small side (like nowhere to put your suitcase small), even though we had a medium sized room. We had a blocked shower which took 24 hours to resolve. But otherwise a great stay.
Stayed 4 nights in Oct 2025

8/10 Good

Anne-Marie

Traveled with group
Liked: Cleanliness
Staff were very friendly
Stayed 5 nights in Oct 2025

6/10 Okay

Joshua

Liked: Cleanliness
AC was non existent. Was told room could only get so cool yet the hallways were much cooler..
Stayed 3 nights in Oct 2025

4/10 Poor

Andrew

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Oct 2025

4/10 Poor

Ghirmatsion

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The staffs in the hotel are very rude. The washroom door was bad and when my friend stacked in the washroom I called to the reception many times and no body answer it. For a One room with two beds we paid 250Euro per night and this has no breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk (Andre) was patient and kind. He helped with trying to get a cab for my friend (which are not easy to get) and overall a pleasant guy. The hotel is hip and modern. Great time staying there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooftop terrace with great view and lively friendly atmosphere
Stayed 3 nights in Oct 2025

10/10 Excellent

Nildia

Stayed 5 nights in Sep 2025

8/10 Good

Harrison

Stayed 4 nights in Oct 2025

10/10 Excellent

Gokhan I. D.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, I can’t thank the management and staff enough for accommodating a special request for me and my partner. Communication was excellent throughout, and everyone was incredibly helpful. Regarding the rooms, there was an overbooking issue which required us to move after the first night, but we were compensated with complimentary drinks at the bar - a thoughtful gesture that was much appreciated. The rooftop bar was a highlight, offering nice views and a great atmosphere with live music. The rooms were cosy, the beds comfortable, and everything was clean. Breakfast was simple but satisfying, with all the essentials you’d expect from a continental spread. The location was also convenient and suited our needs well. Overall, a satisfied customer and would definitely recommend.
Stayed 3 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025