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SureStay Hotel by Best Western Lewiston

2.5 star property
Hotel in Lewiston with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
516 Pleasant St, Lewiston, ME, 04240
  • Place, Atrium Art Gallery, University of Southern Maine
    ‪11 min walk‬
  • Place, Bates College
    ‪4 min drive‬
  • Place, LL Bean Flagship Store
    ‪31 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 2

2 Queen Beds, Non-Smoking, Sofa, Work Desk, Microwave and Refrigerator

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Grab Bar, Bathtub Chair, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Sofa, Work Desk, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

About the neighborhood

Lewiston

Located within a leisurely stroll of Atrium Art Gallery, University of Southern Maine, SureStay Hotel by Best Western Lewiston is within a few miles (5 km) of Androscoggin River. This 62-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 0.6 miles
  • Bates College - 4 min drive - 2.7 miles
  • Central Maine Medical Center - 6 min drive - 3.8 miles
  • LL Bean Flagship Store - 31 min drive - 23.4 miles
  • Thompson's Point - 38 min drive - 42.6 miles

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dunkin' - ‬14 min walk

About this property

SureStay Hotel by Best Western Lewiston

Hotel in Lewiston with free breakfast and a 24-hour front desk
Guests staying at SureStay Hotel by Best Western Lewiston enjoy free WiFi in public areas, laundry facilities, and an ATM. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Other amenities include microwaves, free local calls, and hair dryers.

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Lobby
Econo Lodge
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  • Free WiFi
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7.4 out of 10, Good, 467 reviews
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The price is $83
Jan 7 - Jan 8, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Built in 1990
  • Renovated entire property - May 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do within easy reach of SureStay Hotel by Best Western Lewiston?

This hotel is located in Lewiston within a short 10-minute walk of Atrium Art Gallery, University of Southern Maine. You'll also find Androscoggin River and Festival Plaza within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Lewiston?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lewiston on Dec 25, 2025 start from $92.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Lewiston?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Hotel by Best Western Lewiston feature a casino on the premises?

No, SureStay Hotel by Best Western Lewiston doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Lewiston?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay Hotel by Best Western Lewiston?

Amenities at this hotel that appeal to couples include free breakfast and a 24-hour front desk.

Does SureStay Hotel by Best Western Lewiston have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Lewiston have a restaurant with a breakfast menu?

Yes, SureStay Hotel by Best Western Lewiston serves free continental breakfast each morning from its snack bar.

Will SureStay Hotel by Best Western Lewiston allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at SureStay Hotel by Best Western Lewiston for a fee of USD 30 per pet, per day.

Does SureStay Hotel by Best Western Lewiston have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay Hotel by Best Western Lewiston?

The closest major airport to SureStay Hotel by Best Western Lewiston is Auburn, ME (LEW-Auburn - Lewiston Municipal), which is 8.2 mi away (11 minutes by car). Another top airport is Wiscasset, ME (ISS), which is around 24.5 mi away.

Can I book a room with a balcony at SureStay Hotel by Best Western Lewiston?

No, at SureStay Hotel by Best Western Lewiston, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Lewiston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 208 out of 449 reviews
Rating 8 - Good. 127 out of 449 reviews
Rating 6 - Okay. 50 out of 449 reviews
Rating 4 - Poor. 36 out of 449 reviews
Rating 2 - Terrible. 28 out of 449 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Pat

Traveled with family
Disliked: Property conditions & facilities
Hotel was dank and outdated.
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good night's rest

Friendly helpful staff. Clean and comfortable, just as it should be. No problems at all.
Stayed 1 night in Sep 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely nothing fancy about this property. But the room was clean. The bed was comfortable and it fit the bill for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I expect people at a desk to know basic directions for the area around the property. The man who checked me in didn't know anything, and I discovered the street I was asking about was the intersecting street with the one the motel was on!
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Susan

Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Della

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rich

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The lady at the front desk gives excellent service

Comfy bed, nutritious breakfast, and excellent service from staff--the lady at the front desk is always super-helpful. I suggest repairing the bathroom door in room 209 before multiple people use it (not an issue for this solo traveler).
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer, Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room and soft beds. In room coffee, fridge and microwave. Easy psrking, multiple entrances from lot. Quite nice for a cheap hotel. Breakfast was extremely limited on choices and ends very early at 9am but checkout isnt until 11
Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Ugh
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness
Comfortable bed. Lackluster continental breakfast with tight seating.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service

Think twice

We were ther for my father's celebration of life. The support staff was okay; the management is unreasonable. The room was adequate. But for a party of four they only give you 3 towels and 2 wash clothes. There is a refrigerator, microwave, and coffee maker in the room. BUT, YOU BETTER NOT THINK ABOUT TAKING BREAKFAST ITEMS BACK TO YOUR ROOM. I did not enjoy being lectured to as a child for bring 2 plates of 2 bagels, 2 omelets, and 2 waffles to our room. I was told this is not allowed and "this will make a mess, and you will attract ants" please do not do it again. If they are so interested in keeping the room clean, why did they not care to clean the stains and white goo off the fabric chair. This is the first time I have ever been told not to do that by any hotel chain, including Marriott & Hilton. We arrived at 2am that morning after a long day of delayed flights. The breakfast stops at 9am and we had just woken up at 840am. I thought I would at least grab a little bit of food before it was put up so we could get showered and dressed and not continue to starve. Also, there are only 8 tables and 16 chairs, which is not enough for the always packed breakfast area. One morning I stood to eat my food, as there was nowhere to sit, in fear of being yelled at again for taking food back to my room. Never mind the countless people at night who were ordering Door Dash and eating that in their room. The TV remote didn't work and it wasn't even the correct remote for the TV.
Stayed 3 nights in Aug 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Place was nice. Staff was great. I would stay again. Parking is tight.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Clean! Breakfast was ok. Could have a bit more options but the room was clean and had everything we needed. Strongly recommended it.
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025