See all properties

THE GENERAL KYOTO Shijyo Shinmachi

Property class: 3
VIP Access

Choose dates to view prices

Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

A hotel room with two beds, a desk with a remote control, and a window with a view.
A reception area with a curved reception desk, a bamboo screen, and a tiled floor.
A modern cafe interior with wooden tables and chairs, a decorative wooden partition, and a view of the outside through large windows.
A building entrance with a white banner reading "THE GENERAL KYOTO" and a sign indicating "THE GENERAL KYOTO" on the wall.
A corridor with a bamboo screen, wooden tables, and chairs, leading to a seating area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Pontocho Alley
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

A hotel room with two beds, a small table, and a sofa.

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

A hotel room with two beds, a nightstand, a lamp, a desk, and a chair.

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

A hotel room with a large bed, bedside tables, a chair, a desk, and a window with natural light.

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
Public bath

Hotel Intergate Kyoto Shijo Shinmachi

Downtown Kyoto
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 951 reviews
$64 nightly
The price is $70
Sep 3 - Sep 4
All taxes and fees included in total
Hotel Intergate Kyoto Shijo Shinmachi

About the neighborhood

Kyoto

Located in Downtown Kyoto, THE GENERAL KYOTO Shijyo Shinmachi is within a 5-minute walk of Shijo Street and within 15 minutes of other popular attractions like Nishiki Market. This 32-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Nijō Castle - 13 min walk - 0.7 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Pontocho Alley - 15 min walk - 0.8 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 9 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪立ち飲み やみー - ‬2 min walk
  • ‪京都四条くをん - ‬1 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

Guests staying at THE GENERAL KYOTO Shijyo Shinmachi enjoy free WiFi in public areas, laundry facilities, and a water dispenser. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones are also standard.

Similar properties

Interior
THE BLOSSOM KYOTO
Shimogyo Ward
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 2,836 reviews
$65 nightly
The price is $73
Sep 3 - Sep 4
THE BLOSSOM KYOTO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 3500.0 per day
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

What's there to see near THE GENERAL KYOTO Shijyo Shinmachi?

This hotel is situated in Downtown Kyoto within a 10-minute walk of Shijo Street and Nishiki Market. You'll also find Kawaramachi Street and Nijō Castle less than a mile away.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of Sep 2, 2026, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on Sep 3, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at THE GENERAL KYOTO Shijyo Shinmachi?

No, this hotel doesn't offer parking.

Does THE GENERAL KYOTO Shijyo Shinmachi feature a casino at the property?

No, THE GENERAL KYOTO Shijyo Shinmachi doesn't have a casino.

Will I find an indoor pool at THE GENERAL KYOTO Shijyo Shinmachi?

No, there is no indoor pool at this hotel.

Is THE GENERAL KYOTO Shijyo Shinmachi good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu and slippers as well as a 24-hour front desk.

Does THE GENERAL KYOTO Shijyo Shinmachi have a hot tub?

No, this hotel doesn't have a spa tub.

Does THE GENERAL KYOTO Shijyo Shinmachi have a restaurant with a breakfast menu?

THE GENERAL KYOTO Shijyo Shinmachi offers a full breakfast each morning for a surcharge though there is no restaurant.

Will THE GENERAL KYOTO Shijyo Shinmachi allow pets to stay free of charge?

No, pets aren't allowed at THE GENERAL KYOTO Shijyo Shinmachi.

Does THE GENERAL KYOTO Shijyo Shinmachi have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from THE GENERAL KYOTO Shijyo Shinmachi?

The closest major airport to THE GENERAL KYOTO Shijyo Shinmachi is Itami Airport (ITM), which is about 23.2 mi away.

Can I book a room with a balcony at THE GENERAL KYOTO Shijyo Shinmachi?

No, you won't find guestrooms with balconies at THE GENERAL KYOTO Shijyo Shinmachi.

THE GENERAL KYOTO Shijyo Shinmachi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 144 out of 174 reviews
Rating 8 - Good. 27 out of 174 reviews
Rating 6 - Okay. 1 out of 174 reviews
Rating 4 - Poor. 2 out of 174 reviews
Rating 2 - Terrible. 0 out of 174 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location and excellent breakfast. We liked to use the lounge in the evening where free drinks are available.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, service, and extra nice to have a lounge area with refreshments.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at The General and second time great experience. The hotel location is superb - central so you can explore everything on foot, but also slightly off main tourist roads. The hotel itself is a very cosy boutique hotel that takes great care of all the details and great experience. Also, we really enjoyed their food recommendation map. Would love to come back one day!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ren

Liked: Cleanliness, staff & service, amenities
Very clean and the location is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephen David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is great with free snacks and drinks and games. The breakfast was also quite good. The staff was nice as well. Our room didn't have a view, but was spacious with a nice bathroom. It's a ten minute drive from the train station, lots of good restaurants close by.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well maintained, attentive staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Talissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, staff, and accommodations. The location is a hidden gem nearby so many restaurants where you don’t meet reservations just walk and you’ll find a great place to eat. We did not opt for breakfast as we wanted to explore the area. They have complimentary tea, coffee, and desserts in the lounge as well as wine and beer for a happy hour style. Rainfall showers with toiletries provided and the most comfortable beds to rest and recover from. Would have loved to stay longer but saving this for next time.
Stayed 1 night in May 2026
Verified review

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, as it was only a 10 minute walk from the train station. The breakfast and happy hour were great! The staff were very helpful and assisted us with transportation to the airport. The only thing that can be improved on, our bathroom had a musty smell and we noticed it was coming from the sink, so some better ventilation would be a great addition as it felt a bit stuffy in the room and bathroom.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amazing staff. Excellent breakfast.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Wing Kit

Liked: Cleanliness, staff & service, amenities
So comfort and good services
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance to Nishiki market. Hotel is clean and staff are wonderful. Great place to stay.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Alliane Joy Manansala

Awesome place and location! Although, it w
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

NEELAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean room, excellent service
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Justin

Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

CHI-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great room
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Chee Seng David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

CHIOLEONG

Liked: Cleanliness, staff & service, amenities
Clean and nice service
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Erica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic, clean, good location but nothing fancy. Can’t see out the windows and they don’t open. I personally would not stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice and friendly hotel. We will definitele stay here again if we come back to Kyoto. We stayed for 3 nights.
Stayed 2 nights in Mar 2023