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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Front of property
Reception
Reception
Restaurant
Down comforters, blackout drapes, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Place, Sakura Machi Kumamoto
    ‪6 min walk‬
  • Place, Kumamoto-jo Hall
    ‪7 min walk‬
  • Place, Kumamoto Castle
    ‪11 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For Single Use)

9.6 out of 10
Exceptional
(5 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room, Non Smoking (For 2 People Use)

10.0 out of 10
Exceptional
(1 review)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 241 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 252 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 252 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 319 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Superior Double Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking（For 3 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Superior Twin Room Non Smoking（For 2 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 2 Adults）

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking（For 3 Adults）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room Non Smoking（For 3 Adults）

  • Sleeps 3

View all photos for Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 4 Adults＞

  • Sleeps 4

View all photos for Comfort Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Twin Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking（For 1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room Non Smoking（For 1 Adult）

  • Sleeps 1

View all photos for Standard Double Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Comfort Double Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Standard Twin Room Non Smoking ＜For 2 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room Non Smoking ＜For 2 Adults＞

  • Sleeps 2

View all photos for Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Room Non Smoking ＜For 3 Adults＞

  • Sleeps 3

View all photos for Sounyan & Kumamon Room

Down comforters, blackout drapes, free WiFi, bed sheets

Sounyan & Kumamon Room

  • Sleeps 2

About the neighborhood

Kumamoto

Located in Chuo Ward, SOTETSU GRAND FRESA KUMAMOTO is next to Shimotori Shopping Arcade and Sunroad Shinshigai Shopping Street. The 247 rooms at this 3-star hotel include electric kettles, Smart TVs, and TVs.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Kumamoto City Hall - 5 min walk - 0.3 miles
  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 11 min walk - 0.6 miles

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪資さんうどん - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪龍の家 ワシントン通り店 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪マクドナルド - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

SOTETSU GRAND FRESA KUMAMOTO features free WiFi in public areas, microwave in a common area, and express check-in. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities and a vending machine.
Guests can expect to find free WiFi and 32-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Electric kettles and toothbrushes and toothpaste are other standard amenities. Housekeeping is available on request.

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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: PayPay, LINE Pay, and R Pay.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

What's there to see close to SOTETSU GRAND FRESA KUMAMOTO?

This hotel is situated in Chuo Ward, just steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade, and within a short walk of Sakura Machi Kumamoto. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on Mar 22, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SOTETSU GRAND FRESA KUMAMOTO?

No, there isn't parking available at the hotel.

Does SOTETSU GRAND FRESA KUMAMOTO include a casino at the property?

No, SOTETSU GRAND FRESA KUMAMOTO doesn't have a casino.

Will I find an indoor pool at SOTETSU GRAND FRESA KUMAMOTO?

No, there is no indoor pool at this hotel.

Is SOTETSU GRAND FRESA KUMAMOTO good for couples?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and slippers.

Does SOTETSU GRAND FRESA KUMAMOTO have a hot tub?

No, there isn't a spa tub at this hotel.

Does SOTETSU GRAND FRESA KUMAMOTO have a restaurant with a breakfast menu?

Yes, SOTETSU GRAND FRESA KUMAMOTO serves buffet breakfast each morning for a surcharge from its restaurant.

Will SOTETSU GRAND FRESA KUMAMOTO allow pets to stay for free?

No, pets aren't allowed at SOTETSU GRAND FRESA KUMAMOTO though service animals are welcome.

Are there connecting rooms at SOTETSU GRAND FRESA KUMAMOTO?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SOTETSU GRAND FRESA KUMAMOTO?

The closest major airport to SOTETSU GRAND FRESA KUMAMOTO is Kumamoto Airport (KMJ), which is 11.4 mi away (54 minutes by car).

Can I book a room with a balcony at SOTETSU GRAND FRESA KUMAMOTO?

No, at SOTETSU GRAND FRESA KUMAMOTO, there aren't any guestrooms that list a balcony.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 996 out of 1358 reviews
Rating 8 - Good. 292 out of 1358 reviews
Rating 6 - Okay. 46 out of 1358 reviews
Rating 4 - Poor. 11 out of 1358 reviews
Rating 2 - Terrible. 13 out of 1358 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, super clean and comforting, very friendly staff and helped to extend my stay at short notice, would definitely return
Stayed 2 nights in Dec 2025

8/10 Good

kozue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more western style foods.
Stayed 2 nights in Nov 2025

2/10 Terrible

William

Stayed 2 nights in Nov 2025

10/10 Excellent

Siew Hwa

Stayed 1 night in Nov 2025

6/10 Okay

MAKOTO

Stayed 1 night in Nov 2025

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of eateries in area
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pearl

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and plenty of amenities were provided. The staff were very helpful and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

SAKATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Atsushi

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and wide. We could relax in the room. And the breakfast was very delicious. Thank you very much for your dedicated support.
Stayed 1 night in Nov 2025

10/10 Excellent

YEW WING

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was spotless, great amenities and location. Friendly staff. Comfortable beds and pillows
Stayed 4 nights in Nov 2025

8/10 Good

Ayako

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Traveled with partner
Liked: Property conditions & facilities
The toilet isn’t clean. It has stains on it ~ it’s rare to see this in Japan as almost every hotel cleans the toilets thoroughly
Stayed 2 nights in Oct 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is above expectations. Room size is good. Beds are comfortable. Location is good, with easy access to local tram and walking distance to Kumamoto Castle. Very close to Ginza shopping arcade. Breakfast was very good as well. Will definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Corey

Stayed 2 nights in Oct 2025

10/10 Excellent

Marco Paul

Traveled with family
Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
Stayed 2 nights in Oct 2025

8/10 Good

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

KYEONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치좋고 방도 커서 5일동안 잘 지내고 왔습니다.
Stayed 4 nights in Oct 2025

10/10 Excellent

JIN LIEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
遇到的櫃台人員服務很親切，住宿三晚房間整理的相當乾淨，洗衣機是洗脫烘很方便，備品很多有需求的可自行取用，退房後也可寄放行李，加上附近很熱鬧，對面龍的家拉麵也很美味，總之，很滿意這次熊本住宿選擇這裡😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

SOOIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

dakyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025