Kumamoto Hotel Castle

4.0 star property
Hotel with 3 restaurants, near Kumamoto Castle

Choose dates to view prices

Photo gallery for Kumamoto Hotel Castle

Bar (on property)
Deluxe Room, Non Smoking, City View (Qeen, double) | 1 bedroom, in-room safe, individually decorated, individually furnished
Bar (on property)
Royal Twin Room, Non Smoking (Castle View,) | 1 bedroom, in-room safe, individually decorated, individually furnished
Hiking

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Kumamoto City Hall
    ‪4 min walk‬
  • Kumamoto Castle
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪13 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬

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Room options

Deluxe Room, Non Smoking, City View (King double)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Non Smoking (Junior suite,Castle View,)

  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

Deluxe Room, Non Smoking, City View (Qeen, double)

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

City Twin Room, Multiple Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Comfort Twin Room, Non Smoking, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

  • Sleeps 3
  • 2 Large Twin Beds

Standard Twin Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Executive Room, Non Smoking (Suite, Castle view)

  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

  • 332 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room, Non Smoking (Castle View,)

  • 549 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Double Room, Non Smoking (King,Castle View,)

  • City view
  • Sleeps 2
  • 1 King Bed

Royal Twin Room, Non Smoking (Castle View,)

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

9.4 out of 10
Exceptional
(3 reviews)
  • 332 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room Selected at Check-In (Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking, City View (Queen)

9.4 out of 10
Exceptional
(6 reviews)
  • 236 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Double Room, Non Smoking (King, Kumamoto Castle View)

9.8 out of 10
Exceptional
(9 reviews)
  • 303 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Traditional Twin Room, Non Smoking, City View (Japanese western)

  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

  • City view
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

Superior Twin Room, Non Smoking (Kumamoto Castle View)

9.2 out of 10
Wonderful
(9 reviews)
  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Single Room, Non Smoking, City View

8.0 out of 10
Very good
(5 reviews)
  • 233 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Moderate Twin Room, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

10.0 out of 10
Exceptional
(3 reviews)
  • 469 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin Room, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Kumamoto

Located in Chuo Ward within a short walk of Kumamoto Castle, Kumamoto Hotel Castle is within a mile (2 km) of other popular sights such as Kumamoto-jo Hall. This 150-room, 4-star hotel welcomes guests with 3 restaurants, free in-room WiFi, and a conference center.

What's nearby

  • Contemporary Art Museum Kumamoto - 3 min walk - 0.2 miles
  • Kumamoto City Hall - 4 min walk - 0.3 miles
  • Kumamoto Castle - 6 min walk - 0.4 miles
  • Sakura Machi Kumamoto - 10 min walk - 0.6 miles
  • Kumamoto-jo Hall - 13 min walk - 0.7 miles

Getting around

  • Suidocho Tram Stop - 6 min walk
  • Fujisakigumae station - 8 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪一燈灯 - ‬2 min walk
  • 桃花源
  • ‪九曜杏 - ‬1 min walk
  • ‪ドトールコーヒーショップ 熊本上通り店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk

About this property

Kumamoto Hotel Castle

Hotel with 3 restaurants, near Kumamoto Castle
Guests of Kumamoto Hotel Castle enjoy free WiFi in public areas, a conference center, and a banquet hall. Self parking is offered for JPY 1000 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a porter/bellhop, wedding services, and a hair salon.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Electric kettles, safes, and phones are also available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,300 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • El Dorado
  • Kuyouan
  • Tohkagen
  • Tour De Château

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator
  • Thin carpet in room

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Frequently asked questions

Is free cancellation available at Kumamoto Hotel Castle?

Kumamoto Hotel Castle provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to Kumamoto Hotel Castle?

This hotel is situated in Chuo Ward, just steps from Sakura-no-baba Josaien and Contemporary Art Museum Kumamoto, and within a short walk of Sunroad Shinshigai Shopping Street. You'll also find Kumamoto Castle and Sakura Machi Kumamoto less than a mile away.

Will I be able to park at Kumamoto Hotel Castle?

Yes, parking is offered for JPY 1,000 per night.

Does Kumamoto Hotel Castle include a casino at the property?

No, Kumamoto Hotel Castle doesn't have a casino.

Will I find an indoor pool at Kumamoto Hotel Castle?

No, there is no indoor pool at this hotel.

Is Kumamoto Hotel Castle good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and 3 restaurants.

Does Kumamoto Hotel Castle have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kumamoto Hotel Castle have a restaurant with a breakfast menu?

Yes, Kumamoto Hotel Castle has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Will Kumamoto Hotel Castle allow pets to stay free of charge?

No, pets aren't allowed at Kumamoto Hotel Castle.

Are there connecting rooms at Kumamoto Hotel Castle?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Kumamoto Hotel Castle?

The closest major airport to Kumamoto Hotel Castle is Kumamoto Airport (KMJ), which is 11.8 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Kumamoto Hotel Castle?

No, you won't find guestrooms with balconies at Kumamoto Hotel Castle.

Does Kumamoto Hotel Castle host weddings?

Take advantage of the wedding venue at Kumamoto Hotel Castle if you plan to say "I do" during your trip.

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 494 out of 898 reviews
Rating 8 - Good. 313 out of 898 reviews
Rating 6 - Okay. 68 out of 898 reviews
Rating 4 - Poor. 17 out of 898 reviews
Rating 2 - Terrible. 6 out of 898 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hoi Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent very polite & accommodating, property was very clean the entire building inside & out. No complaints 10/10 would recommend when staying in Kumamoto
Stayed 3 nights in Mar 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service
The lobby was nice and the restaurant was excellent. The room was outdated and a bit shabby.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wong Ching

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, closed to the Kumamoto castle. Super nice staffs! Room design is transition but overall is nice and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Ako

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is “The classy” hotel. Built a while ago, so it has old charm everywhere. Love the option that you can play music BGM that you can enjoy in your room. Everything is old but neatly well kept and very comfortable. Staff are very friendly and helpful. Breakfast was amazing with serving local food with great variety.
Stayed 1 night in Dec 2024

10/10 Excellent

Rolf, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel and friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Central to most attractions being close to the castle. We only spent a night in kumamoto but felt that this hotel was good value. Parking in front of the hotel was a bit tight depending on the spots available. They do have another parking area though. Hotel was clean and as described in the listing. Overall, a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

I booked this hotel because a friend of mine recommended it based on its proximity to Kumamoto Castle. Boy was I surprised by how awesome this place was. Nice decor, large rooms (not Japanese roooms, regular sized rooms) with plenty of space and a comfortable bathroom. The property didn’t feel dated at all and the staff were all terrific. When we drove up one employee received us with a bow and quickly helped us with our luggage, quite the reception to be honest. The front desk staff all spoke English which was a pleasant surprise compared to the other hotels we stayed at on this 2 week trip. Highly recommend and I’m sad I didn’t spring for the breakfast, I think that’s a missed opportunity on my part.
View from the front of the hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and recently refurbished rooms. Was very comfortable, would recommend staying here.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabio

very good
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient place to stay.

Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ryan, San Pedro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comes to mind
Stayed 1 night in Jun 2024

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Wayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large and comfortable room

Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, spacious, with everything one needs.Excellent bed. Nicely designed and decorated lobby and restaurant. For a 5 night stay like mine, it would be nice to have more than just two breakfast options which gets a little boring if you can have only the exactly same two. The breakfast meals as such were otherwise fine and tasty..
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service.

Fantastic service - this hotel is all about its service and it is amazing . Food was great in the Chinese. Room was comfortable, aircon good and room a good size. Thank you to Chris for all your help and professionalism.
Stayed 1 night in Mar 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent and Efficient Service

As a couple, we stayed at the Kumamoto Hotel Castle for two days and took 12 self-driving trips around the most southern parts of Japan. Our experience with the hotel began with parking the vehicle. We were quickly assisted with our luggage at the front of the hotel and then ushered to the car park. The nature of the services was warm, efficient, and friendly. This trend continued throughout the stay. Our primary interaction was with the front counter staff - checking in, returning the keys and seeking information. On all occasions, they were excellent. The room was comfortable, clean, and tidy. As it was a two-day stay, we did not require cleaners, and while they were concerned, we were equally insistent. While the service was excellent at the breakfast, we would prefer not to have a choice between Japanese or Western cuisine. We found both underwhelming. Overall, I would highly recommend this hotel.
Stayed 2 nights in Mar 2024