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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a restaurant, near Kumamoto Castle
VIP Access

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Experience the sleek, contemporary architecture of Grand Plaza, featuring a geometric pattern of windows and a prominent entrance.
Welcome to our lobby, featuring a reception desk, comfortable seating area and polished floors.
Relax in a spacious lobby with a comfortable sofa, coffee table, and bench.
Sotetsu Grand Frèsa sign features a modern, sans-serif font on a textured background.
Two single beds with wooden headboards and white bedding, a small table and chair, TV, and compact refrigerator.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto Castle
    ‪11 min walk‬
  • Kumamoto (KMJ)
    ‪21 min drive‬
VIP Access
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Room options

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 185 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 235 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 235 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Connecting Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 185 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 319 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 241 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin Room, Non Smoking

  • 252 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room, Non Smoking

  • 235 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 241 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Double Room-Non-Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room-Non-Smoking

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Non-Smoking（1 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Standard Twin Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room-Non-Smoking（1 Adult）

1 bedroom, down comforters, blackout drapes, free WiFi

Comfort Double Room-Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Bed

About the neighborhood

Kumamoto

Located in Chuo Ward, SOTETSU GRAND FRESA KUMAMOTO is a leisurely stroll from popular sights such as Kumamoto-jo Hall and Kumamoto Castle. The 247 rooms at this 3-star hotel include electric kettles, Smart TVs, and TVs.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Kumamoto City Hall - 5 min walk - 0.3 miles
  • Sakura Machi Kumamoto - 6 min walk - 0.3 miles
  • Kumamoto-jo Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 11 min walk - 0.6 miles

Getting around

  • Suidocho Tram Stop - 9 min walk
  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel with a restaurant, near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO features free WiFi in public areas, microwave in a common area, and express check-in. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and access to locker space. Additional amenities include laundry facilities and a vending machine.
Guests can expect to find free WiFi and 32-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Electric kettles and toothbrushes and toothpaste are other standard amenities. Housekeeping is available on request.

Languages

English, Japanese

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HOTEL MYSTAYS Kumamoto Riverside

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 704 reviews
$36 nightly
The price is $39
Jul 21 - Jul 22
All taxes and fees included in total
HOTEL MYSTAYS Kumamoto Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: PayPay, LINE Pay, and R Pay.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

What's there to see close to SOTETSU GRAND FRESA KUMAMOTO?

This hotel is situated in Chuo Ward, just steps from Sunroad Shinshigai Shopping Street and Shimotori Shopping Arcade, and within a short walk of Sakura Machi Kumamoto. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

Will I be able to park at SOTETSU GRAND FRESA KUMAMOTO?

No, there isn't parking at this hotel.

Does SOTETSU GRAND FRESA KUMAMOTO include a casino at the property?

No, SOTETSU GRAND FRESA KUMAMOTO doesn't have a casino.

Will I find an indoor pool at SOTETSU GRAND FRESA KUMAMOTO?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SOTETSU GRAND FRESA KUMAMOTO?

Amenities that appeal to couples at this hotel include a down comforter, Netflix, and slippers.

Does SOTETSU GRAND FRESA KUMAMOTO have a hot tub?

No, there isn't a spa tub at this hotel.

Does SOTETSU GRAND FRESA KUMAMOTO have a restaurant with a breakfast menu?

Yes, SOTETSU GRAND FRESA KUMAMOTO serves buffet breakfast each morning for a surcharge from its restaurant.

Will SOTETSU GRAND FRESA KUMAMOTO allow pets to stay for free?

No, pets aren't allowed at SOTETSU GRAND FRESA KUMAMOTO though service animals are welcome.

Are there connecting rooms at SOTETSU GRAND FRESA KUMAMOTO?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SOTETSU GRAND FRESA KUMAMOTO?

The closest major airport to SOTETSU GRAND FRESA KUMAMOTO is Kumamoto Airport (KMJ), which is 11.4 mi away (54 minutes by car).

Are there rooms with balconies at SOTETSU GRAND FRESA KUMAMOTO?

No, there aren't any guestrooms with balconies at SOTETSU GRAND FRESA KUMAMOTO.

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 857 out of 1177 reviews
Rating 8 - Good. 262 out of 1177 reviews
Rating 6 - Okay. 38 out of 1177 reviews
Rating 4 - Poor. 8 out of 1177 reviews
Rating 2 - Terrible. 12 out of 1177 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

KI

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and spacious hotel. Very friendly and professional staff. Would definitely book here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit to Kumamoto

It was good. The room was spacious and the service we got from the staff pre and at check-in are flawless. It can be a bit of a challenge to get to the hotel from JR Kumamoto station with luggage as the tram is always full of people the station. But I really like the fact that it's close to the shotengai area and there are a lot of shops, restaurants and game centres around.
Stayed 2 nights in Mar 2025

10/10 Excellent

qilin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店地理位置到两个车站分别是步行6分钟和8分钟左右。还算比较方便。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David, Berkeley Heights

Stayed 1 night in Mar 2025

10/10 Excellent

CHIH YUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended
Stayed 2 nights in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yoke Kuan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyung won

Stayed 2 nights in Mar 2025

10/10 Excellent

Kuan Hung

Stayed 3 nights in Mar 2025

10/10 Excellent

Christiane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sooyeon

Stayed 1 night in Mar 2025

10/10 Excellent

Hajime

Stayed 1 night in Mar 2025

6/10 Okay

SOO YONG

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Chien-Yi

Stayed 3 nights in Feb 2025

10/10 Excellent

sin iok

Stayed 2 nights in Feb 2025

8/10 Good

Hyunho

Stayed 1 night in Feb 2025

10/10 Excellent

nina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but wasn’t offered anything for vip.
Stayed 6 nights in Jan 2025

10/10 Excellent

hyungsoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

IN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치, 객실 크기 만족함

주변을 둘러보는데에 최적의 위치, 객실이 넓고 깨끗함
Stayed 2 nights in Dec 2024

10/10 Excellent

RYOICHI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024