The staff was nice, area was safe.
We stayed in an accessible room and were disappointed with the wobbly toilet, lose toilet seat, loose safety bar.
Floor and wall behind the bathroom door needs repair.
No place for towels. They were stacked on the tub chair. If you use the chair for a shower, there's no hook etc for the dry towel, only a hook on the back of the door which isnt close to the shower.
No extra pillows available for support, so we drove to buy pillows.
No attention given to gold members either. When I asked about the goody bag I typically receive at BWs, I was given a bottle of water. This was the smallest "thank you" I ever received for being a gold member.
Has potential, but needs attention to detail.