Crowne Plaza Knoxville Downtown University by IHG

Hotel with an indoor pool, near University of Tennessee

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk

Explore the area

401 W Summit Hill Dr, Knoxville, TN, 37902

Knoxville Convention Center
‪8 min walk‬
University of Tennessee
‪12 min walk‬
Neyland Stadium
‪2 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪20 min drive‬

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Room options

Standard Room

Sleeps 2
1 Twin Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Exceptional

300 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Exceptional

300.00 sq ft
City view
Sleeps 4
2 Queen Beds

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

Exceptional

300.00 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Exceptional

300 sq ft
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

Exceptional

300 sq ft
City view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

600.00 sq ft
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

Exceptional

300.00 sq ft
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

600.00 sq ft
City view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed (Top Floor)

Exceptional

300 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

Knoxville

Crowne Plaza Knoxville Downtown University by IHG places you in Downtown Knoxville, within a leisurely stroll of popular sights such as University of Tennessee and Knoxville Convention Center. This 3.5-star hotel has 195 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

Market Square - 2 min walk - 0.1 miles
Tennessee Theatre - 5 min walk - 0.3 miles
Knoxville Convention Center - 8 min walk - 0.4 miles
University of Tennessee - 12 min walk - 0.7 miles
Neyland Stadium - 2 min drive - 1.1 miles

Getting around

McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

‪Stock & Barrel - ‬4 min walk
‪Downtown Grill & Brewery - ‬4 min walk
‪J.C. Holdway - ‬5 min walk
‪Coffee & Chocolate - ‬5 min walk
‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel with an indoor pool, near University of Tennessee

Guests of Crowne Plaza Knoxville Downtown University by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 30.00 per night. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

English

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$97 nightly

Aug 24 - Aug 25

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Self parking on site (USD 15 per day; includes in/out privileges)
Covered valet parking on site (USD 30 per night; includes in/out privileges)
Wheelchair-accessible van parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
A restaurant

Restaurants on site

Mahogany's Restaurant

Things to do

24-hour gym
Indoor pool

Family friendly

In-room crib
Indoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

10 meeting rooms
15,670 square feet of conference space
24-hour business center

Outdoors

Pool loungers
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
100% renewable energy
12 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 43.70 per accommodation (varies based on length of stay)
Dogs and cats only
Pet weight must not exceed 50 lbs per pet
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 2 kids 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 20.21 for adults and USD 10.11 for children
Self parking fee: USD 15 per day (in/out privileges)
Covered valet parking fee: USD 30.00 per night (in/out privileges)
Pet fee: USD 43.70 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 6:00 AM to 11:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University

Crowne Plaza Hotel University

Crowne Plaza Knoxville Downtown University

Crowne Plaza University

Frequently asked questions

Is free cancellation available at Crowne Plaza Knoxville Downtown University by IHG?

Crowne Plaza Knoxville Downtown University by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on Jul 31, 2025 start from $164.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Crowne Plaza Knoxville Downtown University by IHG?

This hotel is situated in Downtown Knoxville, just steps from Market Square and Tennessee Vallley of Authority, and within a short walk of Tennessee Theatre. You'll also find Historic Southern Railway Station and Sunsphere Tower less than a mile away.

Will I be able to park at Crowne Plaza Knoxville Downtown University by IHG?

Yes, covered valet parking is offered for USD 30.00 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Crowne Plaza Knoxville Downtown University by IHG have a casino on the premises?

No, Crowne Plaza Knoxville Downtown University by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Knoxville Downtown University by IHG?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and a restaurant.

Are there hot tubs at Crowne Plaza Knoxville Downtown University by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Knoxville Downtown University by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Knoxville Downtown University by IHG serves buffet breakfast for a surcharge each morning at Mahogany's Restaurant.

Does Crowne Plaza Knoxville Downtown University by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Knoxville Downtown University by IHG for a fee of USD 43.70 per accommodation, per stay. The property also provides food and water bowls.

Does Crowne Plaza Knoxville Downtown University by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Knoxville Downtown University by IHG?

The closest major airport to Crowne Plaza Knoxville Downtown University by IHG is McGhee Tyson Airport (TYS), which is 14.1 mi away (20 minutes by car).

Can I book a room with a balcony at Crowne Plaza Knoxville Downtown University by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Knoxville Downtown University by IHG.

Crowne Plaza Knoxville Downtown University by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Jennifer Marie

Traveled with partner

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was amazing, had very loud and rude people on our floor that we had to call about multiple times

Stayed 2 nights in Jun 2025

10/10 Excellent

Lora, Kingsport

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel in a convenient area close to Market Square. Staff is super friendly. Bartender was amazing. View of Market Square. Only caveat is we have a large truck, and getting out of the narrow parking garage exit was dicey (we managed).

Stayed 1 night in Jun 2025

8/10 Good

Monique

Traveled with family

May 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location to downtown and main area of city

Stayed 3 nights in May 2025

10/10 Excellent

Susan, lima

Apr 30, 2025

Liked: Cleanliness, property conditions & facilities

Great service and friendly staff! Room is very clean and love the location!

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family

Apr 29, 2025

Lipstick on a pig

The hotel room was not what I expected based upon what was presented online. The rooms appeared to be much larger than what they actually were. Vinyl plank flooring instead of carpet. The bathroom was tiny (we usually hang our towels to use them again, but there was literally no place to hang more than one towel). The parking garage was horrible (thank goodness I had a smaller vehicle to make the sharp turns and tight spaces). It had one of the older wall unit air conditioners that barely kept the room cool. I would not recommend this hotel to anyone.

Stayed 2 nights in Apr 2025

10/10 Excellent

Penny

Apr 28, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Lucinda

Traveled with group

Apr 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Unique property. Very nice hotel for the price. Restaurant was convenient and good. Really liked room layout and comfort. I found tv options/cable to be lacking. Also, did not like how shower was setup. I had to stand right in front of it to turn on and it was set at hardest setting, blasting me right in the face. Also, toilet seat was wet when I used it first time. Told myself it was from cleaning, but not sure. Had to shower just in case because that’s gross.

Stayed 1 night in Apr 2025

10/10 Excellent

Stefanie

Traveled with family

Apr 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay. Loved the location and breakfast. Staff in the dining area was super friendly and wonderful food.

Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveler

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

4/10 Poor

Metha

Traveled with family and small children

Apr 23, 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

My tire rim got damaged from their parking lot and the construction next o them is awful. Definitely not coming back to stay there again. Too many homeless in the town near the hotel. Don’t feel comfortable walking around. Mgr Philip rejected to helped with my damage rim from their property

Stayed 2 nights in Apr 2025

2/10 Terrible

lisa

Apr 23, 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Anmarie

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

10/10 Excellent

Paige

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark and Paige

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Apr 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Stay!

Everything about my recent stay at the Crown Plaza in downtown Knoxville was excellent! The lobby of the hotel is beautiful and checking in was simple. The room was spotless and offered a beautiful view of the city. Parking was convenient. The stay was perfect!

Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Apr 17, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

I had to pay $15 for parking and I almost tore my van up in the small parking garage it’s very tight.

Stayed 1 night in Apr 2025

10/10 Excellent

angela, Traverse City

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Apr 2025

8/10 Good

Anne

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property itself was fine, but I was surprised that there were no recycling containers in the room or throughout the hotel. Does the city not recycle? Also, the American flag was a bit frayed and unkempt looking, should be better upkeep of the flag

Stayed 4 nights in Apr 2025

10/10 Excellent

John

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The location and condition of the hotel, along with reasonable parking rates, remain a determining factor in choosing a downtown hotel.

Stayed 1 night in Apr 2025

6/10 Okay

Stacey

Apr 13, 2025

Liked: Cleanliness

Disliked: Room comfort

There was staff and others talking and slamming doors outside of our room from 6:30-10am. The blackout curtains didn't close flesh with the wall so also no darkness. So much for sleeping in on our one night 😔 The location was nice for walking. For being the Crowne Plaza, I thought it would be a top notch stay but I was a bit disappointed.

Stayed 1 night in Apr 2025