Crowne Plaza Knoxville Downtown University by IHG

Hotel with an indoor pool, near University of Tennessee

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

24/7 front desk

Explore the area

401 W Summit Hill Dr, Knoxville, TN, 37902

Place, Knoxville Convention Center
‪8 min walk‬
Place, University of Tennessee
‪12 min walk‬
Place, Neyland Stadium
‪2 min drive‬
Airport, Knoxville, TN (TYS-McGhee Tyson)
‪20 min drive‬

Room options

Standard Room

Sleeps 2
1 Twin Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Exceptional

300 sq ft
City view
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Exceptional

300 sq ft
City view
Sleeps 4
2 Queen Beds

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

Exceptional

300 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Exceptional

300 sq ft
City view
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible (Mobility)

Exceptional

300 sq ft
City view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom

600 sq ft
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Exceptional

300 sq ft
City view
Sleeps 2
1 King Bed

Suite, 1 Bedroom

600 sq ft
City view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed (Top Floor)

Exceptional

300 sq ft
City view
Sleeps 2
1 King Bed

About the neighborhood

Knoxville

Crowne Plaza Knoxville Downtown University by IHG places you in Downtown Knoxville, within a leisurely stroll of popular sights such as University of Tennessee and Knoxville Convention Center. This 3.5-star hotel has 195 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

Market Square - 2 min walk - 0.1 miles
Tennessee Theatre - 5 min walk - 0.3 miles
Knoxville Convention Center - 8 min walk - 0.4 miles
University of Tennessee - 12 min walk - 0.7 miles
Neyland Stadium - 2 min drive - 1.1 miles

Getting around

McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

‪Stock & Barrel - ‬4 min walk
‪Tupelo Honey - ‬4 min walk
‪Chivo Taqueria - ‬4 min walk
‪Not Watson's Kitchen + Bar - ‬4 min walk
‪Preservation Pub - ‬4 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

Hotel with an indoor pool, near University of Tennessee

Guests of Crowne Plaza Knoxville Downtown University by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 38.24 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are other standard amenities.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$140 nightly

Oct 12 - Oct 13

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Covered self parking on site (USD 27.31 per day; includes in/out privileges)
Covered valet parking on site (USD 38.24 per night; includes in/out privileges)
Wheelchair-accessible van parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
A restaurant

Restaurants on site

Mahogany's Restaurant

Things to do

24-hour gym
Indoor pool

Family friendly

In-room crib
Indoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

10 meeting rooms
15,670 square feet of conference space
24-hour business center

Outdoors

Pool loungers
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
100% renewable energy
12 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with satellite channels

Food and drink

Coffee/tea maker
Limited room service

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 43.70 per accommodation (varies based on length of stay)
Dogs and cats only
Pet weight must not exceed 50 lbs per pet
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Up to 2 kids 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 20.21 for adults and USD 10.11 for children
Covered self parking fee: USD 27.31 per day (in/out privileges)
Covered valet parking fee: USD 38.24 per night (in/out privileges)
Pet fee: USD 43.70 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 6:00 AM to 11:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University

Crowne Plaza Hotel University

Crowne Plaza Knoxville Downtown University

Crowne Plaza University

Frequently asked questions

Is free cancellation available at Crowne Plaza Knoxville Downtown University by IHG?

Crowne Plaza Knoxville Downtown University by IHG offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on Oct 5, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Crowne Plaza Knoxville Downtown University by IHG?

This hotel is situated in Downtown Knoxville, just steps from Market Square and Tennessee Vallley of Authority, and within a short walk of Tennessee Theatre. You'll also find Historic Southern Railway Station and Sunsphere Tower less than a mile away.

Will I be able to park at Crowne Plaza Knoxville Downtown University by IHG?

Yes, covered valet parking is offered for USD 38.24 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Crowne Plaza Knoxville Downtown University by IHG have a casino on the premises?

No, Crowne Plaza Knoxville Downtown University by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Knoxville Downtown University by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What amenities will couples enjoy at Crowne Plaza Knoxville Downtown University by IHG?

Couples staying at this hotel will appreciate amenities like a smart TV as well as an indoor pool and a restaurant.

Are there hot tubs at Crowne Plaza Knoxville Downtown University by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Knoxville Downtown University by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Knoxville Downtown University by IHG serves buffet breakfast for a surcharge each morning at Mahogany's Restaurant.

Does Crowne Plaza Knoxville Downtown University by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Crowne Plaza Knoxville Downtown University by IHG for a fee of USD 43.70 per accommodation, per stay. The property also provides food and water bowls.

Does Crowne Plaza Knoxville Downtown University by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Crowne Plaza Knoxville Downtown University by IHG?

The closest major airport to Crowne Plaza Knoxville Downtown University by IHG is McGhee Tyson Airport (TYS), which is 14.1 mi away (20 minutes by car).

Can I book a room with a balcony at Crowne Plaza Knoxville Downtown University by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Knoxville Downtown University by IHG.

Crowne Plaza Knoxville Downtown University by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

mohammed

Sep 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location to Market st and Gay st. Close to a lot of dining

Stayed 3 nights in Aug 2025

2/10 Terrible

Tami

Aug 4, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

say, Baton Rouge

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Melinda

Traveled with family

Jun 26, 2025

Liked: Cleanliness, amenities

The staff were excellent to coordinate the stay for my son's honeymoon night.

Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Traveled with family

Jun 23, 2025

Great location and friendly service

Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Jun 23, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

kim

Traveled with family

Jun 22, 2025

Liked: Cleanliness, property conditions & facilities

Friendly, helpful staff

Stayed 1 night in Jun 2025

10/10 Excellent

Harold

Traveled with family

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean.

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jun 2025

6/10 Okay

Barbara A

Jun 21, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

I traveled from New Orleans, Louisiana, and visited this place on 6/12/25-6/14/25 for my graduation of South College. It was very clean, everyone was friendly, it felt like just like home. There is also a lot of convenient places such as food, gas, groceries.

Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with family

Jun 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was nice. Close to downtown area. Only complaint is the noise of uncaring people in the hallway at 2:30 in the morning

Stayed 1 night in Jun 2025

8/10 Good

Rebecca, SAFETY HARBOR

Traveled with family

Jun 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was nice BUT shower gel dispenser was empty. Room was clean, linens clean,bed was a bit soft for my liking. Over all nice hotel.

Stayed 1 night in Jun 2025

8/10 Good

Jennifer Marie

Traveled with partner

Jun 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was amazing, had very loud and rude people on our floor that we had to call about multiple times

Stayed 2 nights in Jun 2025

10/10 Excellent

Frank

Jun 15, 2025

Service

Stayed 1 night in May 2025

10/10 Excellent

Mouna

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Elisha

Traveled with family

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean staff very polite and the prices were affordable on the menu

Stayed 1 night in Jun 2025

10/10 Excellent

Lora, Kingsport

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel in a convenient area close to Market Square. Staff is super friendly. Bartender was amazing. View of Market Square. Only caveat is we have a large truck, and getting out of the narrow parking garage exit was dicey (we managed).

Stayed 1 night in Jun 2025