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Crowne Plaza Kitchener-Waterloo by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

A modern restaurant interior with a bar area, dining tables with chairs, and a visible menu board.
A hotel with a modern facade, large windows, and a prominent sign reading 'CROWNE PLAZA'.
A reception area with two counters, a vending machine, and colorful artwork on the wall.
A hotel room with a bed, a desk, a dresser, a mirror, and a sign reading 'Crowne Plaza Kitchener-Waterloo'.
An indoor swimming pool with a checkered floor, ceiling lights, and potted plants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 King St E, Kitchener, ON, N2G2K8
  • Place, Kitchener Market
    ‪5 min walk‬
  • Place, Kitchener City Hall
    ‪7 min walk‬
  • Place, Centre In The Square
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a nightstand with a lamp.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

A hotel room with a bed, a sofa, a desk, a chair, and a television.

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a chair.

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a door leading to a hallway.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(153 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, and a small seating area.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a sofa, and a lamp.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a chair, a small table, and a nightstand with a lamp.

Standard Room

7.4 out of 10
Good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

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The Walper Hotel, part of JdV by Hyatt

Downtown Kitchener
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
$114 nightly
The price is $133
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Kitchener

Located in Downtown Kitchener, Crowne Plaza Kitchener-Waterloo by IHG is within a 10-minute walk of popular sights such as Kitchener-Waterloo Art Gallery and Centre In The Square. This 201-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Kitchener Market - 5 min walk - 0.3 miles
  • Kitchener City Hall - 7 min walk - 0.4 miles
  • Centre In The Square - 8 min walk - 0.5 miles
  • Kitchener-Waterloo Art Gallery - 8 min walk - 0.5 miles
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.1 miles

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Unicorn Cafe - ‬3 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪La Lola - ‬1 min walk
  • ‪King Katsu - ‬3 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Guests staying at Crowne Plaza Kitchener-Waterloo by IHG enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. Self parking is offered for CAD 12.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a conference center, a business center, and a computer station.
37-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

A historic building with a prominent clock tower, large windows, and a ground-floor commercial area with shops.
The Walper Hotel, part of JdV by Hyatt
Downtown Kitchener
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
$114 nightly
The price is $133
Oct 25 - Oct 26
Total with taxes and fees
The Walper Hotel, part of JdV by Hyatt

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered, secured self parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aqua Lounge Restaurant
  • Aqua Lounge Restaurant

Things to do

  • Arcade/game room
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,000 square feet of space)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 15.0 per stay
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel
Crowne Plaza Kitchener-Waterloo
Delta Kitchener-Waterloo Hotel Kitchener
Crowne Plaza Kitchener Waterloo
Crowne Plaza Kitchener-Waterloo by IHG Hotel
Crowne Plaza Kitchener Waterloo an IHG Hotel
Crowne Plaza Kitchener-Waterloo by IHG Kitchener
Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

Is free cancellation available at Crowne Plaza Kitchener-Waterloo by IHG?

Crowne Plaza Kitchener-Waterloo by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on Nov 23, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Crowne Plaza Kitchener-Waterloo by IHG?

This hotel is situated in Downtown Kitchener, just steps from TheMuseum and Conrad Centre for the Performing Arts, and within a short walk of Kitchener Market. You'll also find Kitchener City Hall and Victoria Park less than a mile away.

Is there a spa available at Crowne Plaza Kitchener-Waterloo by IHG?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, Ayurvedic treatments, and massages.

Does Crowne Plaza Kitchener-Waterloo by IHG include a casino on the premises?

No, Crowne Plaza Kitchener-Waterloo by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Kitchener-Waterloo by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Are there hot tubs at Crowne Plaza Kitchener-Waterloo by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Kitchener-Waterloo by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Kitchener-Waterloo by IHG serves breakfast for a surcharge each morning at Aqua Lounge Restaurant.

Will Crowne Plaza Kitchener-Waterloo by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Kitchener-Waterloo by IHG though service animals are welcome.

Where is the closest airport to Crowne Plaza Kitchener-Waterloo by IHG?

The closest major airport to Crowne Plaza Kitchener-Waterloo by IHG is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 8 mi away (19 minutes by car).

Does Crowne Plaza Kitchener-Waterloo by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Kitchener-Waterloo by IHG.

Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 888 out of 1726 reviews
Rating 8 - Good. 449 out of 1726 reviews
Rating 6 - Okay. 221 out of 1726 reviews
Rating 4 - Poor. 74 out of 1726 reviews
Rating 2 - Terrible. 94 out of 1726 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good value breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The beds are very comfortable. The staff was excellent.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, staff super nice and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Will stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! Super helpful and professional :) the beds were comfortable and the room was clean.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff. Buffett breakfast was very good.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the staff was amazing and so friendly. The restaurant was very nice. Both Carol ( waitress ) and Shiv were so friendly and pleasant to customers. Thanks again for a great stay. Will definitely recommend to family and friends.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous bed! Lovely staff, all good 👍
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay here. The breakfast was excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Pretty good hotel friendly staff
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff. Clean presises
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Convenient location. Fair price.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean all around
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean. We were offered a free upgraded room upon check in. Room service was good and breakfast buffet was delicious!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a very nice dinner there and staff was very attentive at the front desk and dinner
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Would stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here with my wife for our vacation to Kitchener will remember it for the rest of my life
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Relaxing sleep.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Had an issue with my booking as l booked the wrong date and the lady atvthe front was very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sure do recommend this place to all travelers the people are really polite, helpful, and the place is really clean.
Stayed 2 nights in May 2026