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Queen's Hotel

3.0 star property

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Photo gallery for Queen's Hotel

Front of property
1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reception hall
Garden

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
D S Senanayake Veediya, Kandy
  • Place, Kandy Lake
    ‪1 min walk‬
  • Place, Temple of the Tooth
    ‪3 min walk‬
  • Place, Royal Palace of Kandy
    ‪5 min walk‬

Room options

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, City View

1 bedroom, minibar, in-room safe, desk

Superior Double Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • Lake view
  • 290 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 340 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, desk

Junior Double Room

  • Lake view
  • 340 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Kandy

Queen's Hotel places you next to Kandy Lake and Kandy City Centre. This 91-room, 3-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Kandy Lake - 1 min walk - 0.1 miles
  • Temple of the Tooth - 3 min walk - 0.2 miles
  • Kandy Clock Tower - 5 min walk - 0.3 miles
  • Royal Palace of Kandy - 5 min walk - 0.3 miles
  • Wales Park - 5 min walk - 0.3 miles

Getting around

  • Kandy Railway Station - 11 min walk
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • ‪Hela Bojun Hala - ‬5 min walk
  • ‪Balaji Dosai - ‬1 min walk
  • ‪Soul Food - ‬5 min walk
  • ‪World Of Spice - ‬4 min walk
  • ‪Burger King - ‬4 min walk

About this property

Queen's Hotel

At Queen's Hotel, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free valet parking, and an airport shuttle (available 24 hours) for USD 75 per room one-way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer rainfall showers, free toiletries, and bidets. Balconies, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

Are free cancellation options available at Queen's Hotel?

Queen's Hotel offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Queen's Hotel?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Queen's Hotel on May 12, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Queen's Hotel?

This hotel is located in Kandy, just steps from Kandy Lake and Kandy City Centre, and within a short walk of Wales Park. You'll also find Temple of the Tooth and Kandy Clock Tower less than a mile away.

Is there parking available at Queen's Hotel?

Yes, valet parking is offered for free at the hotel.

Does Queen's Hotel feature a casino on the premises?

No, Queen's Hotel doesn't have a casino.

Will I find an indoor pool at Queen's Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Queen's Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at Queen's Hotel?

No, there isn't a spa tub at this hotel.

Does Queen's Hotel feature a restaurant that includes a breakfast menu?

Yes, Queen's Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Queen's Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Queen's Hotel.

Are there connecting rooms at Queen's Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Queen's Hotel?

Yes, every guestroom at Queen's Hotel comes with a balcony and some offer lake and city views.

Does Queen's Hotel host weddings?

There are wedding services available at Queen's Hotel if that's in your vacation plans.

Queen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 181 reviews
Rating 8 - Good. 72 out of 181 reviews
Rating 6 - Okay. 32 out of 181 reviews
Rating 4 - Poor. 16 out of 181 reviews
Rating 2 - Terrible. 14 out of 181 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

gerard

Liked: Cleanliness, staff & service
Yes it was very good.
Stayed 4 nights in Jan 2026

8/10 Good

fraser, lanarkshire

Traveled with group
Liked: Cleanliness, amenities
Really nice stay at the queens hotel. Great location. Staff amazing. Slightly dated. But that was part of its charm.
Stayed 1 night in Jan 2026

10/10 Excellent

Masud, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded us to a suite facing the lake, allowed us early checkin. Comfortable, good hotel. Easy acceas ro the temple and Cultural dance center and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool historical hotel in central location. Recommend the courtyard/ non city view rooms because it is centrally located and the road is busy. We stayed for one night and it was perfect to see what we wanted to see in kandy.
Stayed 1 night in Jan 2026

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Zein

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was wonderful, we were lucky enough to have one of the newly renovated rooms at the hotel. The hotel staff were very polite and accommodating and the hotel is very centrally located - easy walk to the Temple of the Tooth Relic, eateries and shops.
Stayed 1 night in Aug 2025

8/10 Good

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter Speed

Liked: Cleanliness

Victorian Experience

A truely Victorian experience. The hotel has kept all its original charm while adding modern luxuries where needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rathna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Stayed 11 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
Lovely historic hotel, yet sadly long overdue for a major renovation. Upgraded to a suite (thank-you), yet broken air conditioner that staff tried to fix with a broomstick/leaking ceilings in various rooms (dangerous on floorboards)/light bulbs broken & not replaced/dangerous electrical PowerPoints/shower mechanism broken & fell Off & hot water tap itself overheats & liable to burn. In a positive, bed & pillows comfortable, pool fantastic & staff very helpful. Particularly the Manager/CEO Mr Kumar.
Stayed 3 nights in Nov 2024

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel
Stayed 1 night in Aug 2024

6/10 Okay

dominique, london

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

daljeero

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

2/10 Terrible

Dhanushka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel in Kandy

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022

10/10 Excellent

mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022

4/10 Poor

Alexander

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Stayed 1 night in Oct 2022

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