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Best Western Joliet Inn & Suites

2.5 star property
Suburban hotel with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Best Western Joliet Inn & Suites

Lobby sitting area
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, Joliet Junior College
    ‪3 min drive‬
  • Place, Hollywood Casino Joliet
    ‪7 min drive‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 348 sq ft
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Joliet

Located within a mile (2 km) of West Shore Park, Best Western Joliet Inn & Suites is within 2 miles (3 km) of Shorewood-Troy Public Library. This 60-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • Joliet Junior College - 3 min drive - 1.8 miles
  • Westfield Louis Joliet Shopping Mall - 6 min drive - 5.2 miles
  • Hollywood Casino Joliet - 7 min drive - 6.7 miles
  • Harrah's Casino - 12 min drive - 6.6 miles
  • Route 66 Raceway - 15 min drive - 10.5 miles

Getting around

  • Joliet Gateway Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Best Western Joliet Inn & Suites

Suburban hotel with free breakfast and a 24-hour business center
Renovated in 2024, Best Western Joliet Inn & Suites offers an indoor pool, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-inch flat-screen TVs come with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 13 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

What is there to do close to Best Western Joliet Inn & Suites?

This hotel is located in Joliet within a short 20-minute walk of West Shore Park. You'll also find Country West Park and Ca Crest Park within a short drive.

How much does it cost to stay at Best Western Joliet Inn & Suites?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Best Western Joliet Inn & Suites on Nov 16, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Joliet Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Best Western Joliet Inn & Suites include a casino at the property?

No, Best Western Joliet Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Joliet Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Best Western Joliet Inn & Suites?

There are many amenities for couples at this hotel, including an indoor pool and proposal/romance packages plus some guestrooms feature fireplaces.

Does Best Western Joliet Inn & Suites have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Joliet Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Joliet Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Joliet Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Joliet Inn & Suites though service animals are welcome.

Does Best Western Joliet Inn & Suites have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Joliet Inn & Suites?

The closest major airport to Best Western Joliet Inn & Suites is Chicago, IL (DPA-Dupage), which is about 27 mi away. Another top airport is Chicago Midway Airport (MDW), which is around 29.6 mi away.

Can I book a room with a balcony at Best Western Joliet Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Joliet Inn & Suites.

Reviews

Best Western Joliet Inn & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 92 out of 177 reviews
Rating 8 - Good. 51 out of 177 reviews
Rating 6 - Okay. 19 out of 177 reviews
Rating 4 - Poor. 11 out of 177 reviews
Rating 2 - Terrible. 4 out of 177 reviews

Reviews

8/10 Good

Shane

Business traveler
Clean hote
Stayed 4 nights in Aug 2025

4/10 Poor

Jalissa

Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatness

This property was wonderful to stay at for me and my family the staff was amazing especially morning crew was amazing to my child breakfast was fresh and hot pool was everything thank you so much
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room is very comfortable
Stayed 6 nights in Aug 2025

4/10 Poor

Yolanta

Traveled with family
Liked: Property conditions & facilities
I wish i didnt book this room immediately when we arrived they said my son was considered an adult he's 15 when i booked the room I added that he was 15 they claim it was a fee tgey decided not to charge me everything was a back and forth abt whatbwe cld or cldnt do in the Hotel irritated theybeven said we cldnt eat breafast in our room when ive never heard that wldnt book them again
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toiletpaper holder and towel rack were both broken. Other than that it was fine. Comfortable beds and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Bryant

Stayed 3 nights in Aug 2025

10/10 Excellent

Anuradha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and clean.

Room was very clean and well supplied. We enjoyed the breakfast also. Only suggestion is that you add a couple of USB ports for charging.
Stayed 1 night in Aug 2025

6/10 Okay

Cherea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Donnice

Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat older property but clean and in a good location. The AC/heating unit was noisy, but I used the controls to limit the run time.
Stayed 1 night in Jul 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in the next room was a VERY loud snorer.
Stayed 1 night in Jul 2025

8/10 Good

Antonia

Stayed 8 nights in Jul 2025

10/10 Excellent

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Business traveler
Liked: Staff & service, property conditions & facilities
This hotel is right off the highway but still very quiet. My bed was very comfortable and the room was clean. It has a small but long pool so I was able to swim some laps. Nobody else was using the pool.
Stayed 1 night in Jul 2025

6/10 Okay

Jacob

Stayed 1 night in Jul 2025

4/10 Poor

April

Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms and pool area
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable place
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sucks

Person that did check in was awfully rude to stay was uncomfortable the only thing that was pretty good about the hotel was morning breakfast with the lady so sweet other than that service sucks couldn't even get more than one towel for our bedroom when it's two for stay will not be coming back
Stayed 1 night in Jul 2025

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