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Best Western Joliet Inn & Suites

2.5 star property

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Photo gallery for Best Western Joliet Inn & Suites

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, West Shore Park
    ‪16 min walk‬
  • Place, Shorewood-Troy Public Library
    ‪3 min drive‬
  • Place, Route 66 Raceway
    ‪14 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(42 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(2 reviews)
  • 349 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.6 out of 10
Excellent
(21 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.8 out of 10
Excellent
(10 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 348 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

1 King Bed, Non-Smoking, Executive Room, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 2

1 King Accessible Mobility Accessible Walk in Shower Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Heartshaped Whirlpool Tub, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

1 Queen Accessible Mobility Accessible Walk in Shower Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Sofabed, Hot Tub, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, High Speed Internet Access, Shower Only

  • Sleeps 4

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About the neighborhood

Joliet

Located within a mile (2 km) of West Shore Park, Best Western Joliet Inn & Suites is within 2 miles (3 km) of Shorewood-Troy Public Library. This 60-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.

What's nearby

  • West Shore Park - 16 min walk - 0.9 miles
  • Shorewood-Troy Public Library - 3 min drive - 1.4 miles
  • Westfield Louis Joliet Shopping Mall - 6 min drive - 6.3 miles
  • Harrah's Casino - 11 min drive - 11.5 miles
  • Route 66 Raceway - 14 min drive - 15.2 miles

Getting around

  • Joliet Gateway Center - 20 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Taco Bell - ‬4 min drive

About this property

Best Western Joliet Inn & Suites

Renovated in 2024, Best Western Joliet Inn & Suites offers an indoor pool, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-inch flat-screen TVs come with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between 2:00 PM and 7:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

This property enforces quiet hours from 9:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 13 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet

BEST WESTERN Joliet Inn

Joliet BEST WESTERN

Best Western Joliet Hotel Joliet

Best Western Joliet Inn And Suites

Best Joliet & Suites Joliet

Best Western Joliet Inn & Suites Hotel

Best Western Joliet Inn & Suites Joliet

Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

What is there to do close to Best Western Joliet Inn & Suites?

This hotel is located in Joliet within a short 19-minute walk of West Shore Park. You'll also find Hampton Glen and Country West Park within a short drive.

How much does it cost to stay at Best Western Joliet Inn & Suites?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Best Western Joliet Inn & Suites on May 18, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Joliet Inn & Suites?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Does Best Western Joliet Inn & Suites include a casino at the property?

No, Best Western Joliet Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Joliet Inn & Suites?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Best Western Joliet Inn & Suites good for couples?

There are many amenities for couples at this hotel, including an indoor pool and proposal/romance packages plus some guestrooms feature a fireplace.

Does Best Western Joliet Inn & Suites have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Joliet Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Joliet Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Joliet Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Joliet Inn & Suites though service animals are welcome.

Does Best Western Joliet Inn & Suites have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Joliet Inn & Suites?

The closest major airport to Best Western Joliet Inn & Suites is Chicago, IL (DPA-Dupage), which is about 27 mi away. Another top airport is Chicago Midway Airport (MDW), which is around 29.6 mi away.

Are there rooms with balconies that I can book at Best Western Joliet Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Joliet Inn & Suites.

Best Western Joliet Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 135 out of 256 reviews
Rating 8 - Good. 66 out of 256 reviews
Rating 6 - Okay. 29 out of 256 reviews
Rating 4 - Poor. 17 out of 256 reviews
Rating 2 - Terrible. 9 out of 256 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Benjamin

Traveled with family and small children, Traveled with family
You get what you pay for
Stayed 2 nights in Jan 2026

8/10 Good

Ryan

Stayed 7 nights in Jan 2026

8/10 Good

Jerry

Business traveler
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff, excellent acoustics in the bathroom. Lol
Stayed 1 night in Jan 2026

10/10 Excellent

Shaque

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

4/10 Poor

Francisco

Elderly Lady in Charge of the Breakfast just sits there awkwardly watching people Eat , and forces awkward conversations with Guest . Also Management Needs Improvement
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Stayed 5 nights in Jan 2026

8/10 Good

Georges

the Room was good, needs updates
Stayed 2 nights in Jan 2026

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Professional employees
Stayed 1 night in Jan 2026

10/10 Excellent

Gabriella

Stayed 2 nights in Dec 2025

8/10 Good

Jenna

Stayed 2 nights in Jan 2026

2/10 Terrible

Courtney

Stayed 6 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 7 nights in Dec 2025

10/10 Excellent

Shaneika

Stayed 2 nights in Dec 2025

10/10 Excellent

Cole

Stayed 5 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Cedric

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
Danny at front desk above and beyond. Great breakfast great location quiet comftablr good value
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Kamryn

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Briana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was incredible from start to finish. The staff greeted me with genuine warmth and made me feel comfortable right away. The room was spotless, nice jet tub, and had everything I needed. The bed was super comfortable, and the overall atmosphere was peaceful and relaxing. I truly enjoyed my stay and would absolutely come back for my 3rd time soon! Highly recommend if you want comfort, great service, and a welcoming atmosphere all in one place!
Stayed 3 nights in Dec 2025

2/10 Terrible

Jared

I liked it
Stayed 1 night in Dec 2025

10/10 Excellent

Nafis

Stayed 5 nights in Nov 2025

6/10 Okay

Ed

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean evening staff was not good
Stayed 1 night in Nov 2025

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