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Recent guest reviews

THE PLACE WAS UNDER CONSTRUCTION.

Convenient, friendly staff and proximity to free way. Thank you!

The room was clean

Clean room friendly staff decent price. In a rough part of town but set back in its own private cul de sac.

The room was horrible. Clearly visible stains on the furniture. Bathtub was filthy. The stench of cigarette smoke was so bad you couldn’t breathe. We stayed for 10 minutes and left. There’s no way we could spend the night there. And front desk refused to give our money back. Do not stay there!

Went to a lovely wedding there, but the sound system could use an upgrade.

If you book online. You can’t partake in the breakfast for free. Not allowed unless you pay eight bucks. Keep that in mind.

Good hotel, quiet, safe and good breakfast. Safe parking.

I was quite surprised to discover that they have smoking rooms. The smell filled the building. While the smoking rooms were on the first floor the smell was quite strong on the second floor. The staff did kindly move me to the third floor. The ice machine was malfunctioning and made all sorts of noise and the elevator jolted in a peculiarly nervewracking way.

Hotel was clean and convenient to I-80. Main corridor to rooms on 1st level smelled of heavy smoke. Breakfast is marginal at best, with min choices, barely warm, and something most would pass on.

The room was spacious and clean and the front desk staff were welcoming and efficient with check in. I've booked here 4 times since I have family in Joliet and have had a much better stay than any of the surrounding hotels/motels.

My card was double charged and it STILL is NOT taken care of!

Conveniently located off I-80 and across the street from Bob Evans (great french toast). They have comp. Wifi and breakfast (did not use though). The lobby area was a bit loud on a Sat night (3 celebrations) however our room on the 4th floor was quiet and comfortable. Has outdoor pool. The price was higher than nearby Red Roof Inn and Motel 6 but worth it for a good night's sleep. (I've stayed at both in recent past).

It was clearly stated in my reservation that I had booked a non-smoking room. My boyfriend has a respiratory condition and smoking exacerbates it exponentially. When I arrived at the hotel, I confirmed with the attendant at the front desk that the room was non-smoking. She assured me it was. Well, low and behold we enter the hallway to the room and all we can smell are cigarettes. We open the door to the room, and see ash trays on the dresser and in the bathroom. Doesn't look or smell like non-smoking to me. I went to the front desk to ask to be moved, and instead of apologizing for the oversight and giving me a new room, the attendant tried to convince me that yes, it was indeed a non-smoking room. Excuse me? Needless to say we walked out - with NO refund. I will never in my life stay at a Clarion again.

Hotel staff was friendly and attentive. Room was clean. Bed was comfortable and overall stay was two thumbs up.

Nice job clean friendly and close to where I needed to be

Very convenient location, it was easy to just right back in I 80! Staff was helpful and friendly.

I was not impressed. We arrived around 3PM 07/10/15. The parking lot looked like a tailgate party. There were beer cans, drink cups, cigarette butts, and blowing papers everywhere. My wife went into the desk to get our keys. She was told by the person at the desk You know the breakfast is not free at your room's rate. That was the answer to her question of what time breakfast was served. We paid $169.34 FOR 1 NIGHT, and weren't welcome for breakfast. Sad part is 90 of our stays are at Choice brand properties. This the first time we have ever had a bad stay. To the property managers, you might wand to go down by door B now and then. That is where we entered and were greeted by cigarette smoke where your employees gather in your non-smoking facility.

S Larkin Ave Joliet IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Clarion Hotel & Convention Center Joliet places you within a few miles (5 km) of Complete Family Healthcare and Billie Limacher Bicentennial Park. This hotel has 200 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi. Located centrally in Joliet, it's connected to the convention center and also close to University of St. Francis and Rialto Square Theater.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Other amenities include refrigerators, coffee makers, and hair dryers.


Property features

At Clarion Hotel & Convention Center Joliet, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Double Bed, Accessible, Non Smoking

1 Double Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Clarion Hotel & Convention Center Joliet

Everyone (9) Couples (17) Business (1) Family (4) Friends (1)
2
Partner Couples Business Business

THE PLACE WAS UNDER CONSTRUCTION.

By on Oct 6, 2021

Review comment responded on Oct 13, 2021

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience once the renovations are complete.

5
Partner Couples

Convenient, friendly staff and proximity to free way. Thank you!

By on Oct 4, 2021

Review comment responded on Oct 4, 2021

Perfect score! Thank you so much for the great review on your recent stay with us, we couldn't ask for a better compliment. We look forward to seeing you again when your travels bring you back to the Joliet area.

5
Business Business

The room was clean

By on Aug 10, 2021

Review comment responded on Sep 6, 2021

Thank you for sharing your comments regarding your recent stay with us. We look forward to seeing you again

4
Family

Clean room friendly staff decent price. In a rough part of town but set back in its own private cul de sac.

By on Jun 13, 2021

1
Family with small children

The room was horrible. Clearly visible stains on the furniture. Bathtub was filthy. The stench of cigarette smoke was so bad you couldn’t breathe. We stayed for 10 minutes and left. There’s no way we could spend the night there. And front desk refused to give our money back. Do not stay there!

By on Apr 19, 2021

5
Everyone

By on Feb 22, 2020

4
Partner Couples Family

Went to a lovely wedding there, but the sound system could use an upgrade.

By on Nov 17, 2019

5
Everyone

By on Nov 2, 2019

3
Everyone

If you book online. You can’t partake in the breakfast for free. Not allowed unless you pay eight bucks. Keep that in mind.

By on Apr 5, 2019

4
Everyone

Good hotel, quiet, safe and good breakfast. Safe parking.

By on Jan 8, 2019

Clarion Hotel & Convention Center Joliet

411 S Larkin Ave, Joliet, IL 60436
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