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Best Western Plus North Joliet

2.5 star property

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Photo gallery for Best Western Plus North Joliet

Exterior
Free daily buffet breakfast
Indoor spa tub
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3231 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪11 min walk‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Microwave

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Joliet

Best Western Plus North Joliet places you within a short walk of Westfield Louis Joliet Shopping Mall and within a mile (2 km) of Cinemark Louis Joliet Mall. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Louis Joliet Shopping Mall - 11 min walk - 0.6 miles
  • Harrah's Casino - 12 min drive - 6.8 miles
  • Hollywood Casino Joliet - 13 min drive - 14.1 miles
  • Chicagoland Speedway - 20 min drive - 21.9 miles
  • Route 66 Raceway - 20 min drive - 22.1 miles

Getting around

  • Lockport Station - 17 min drive
  • Chicago Midway Airport (MDW) - 52 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Plus North Joliet

Guests staying at Best Western Plus North Joliet enjoy a gym, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a library.
40-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a hot tub and a fitness center.

Similar properties

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  • Pet friendly
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Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night, plus a deposit of USD 100 per stay
  • Dogs and cats only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Best Western Plus North Joliet Hotel

Best Plus Joliet Joliet

Best Western Plus North Joliet Hotel

Best Western Plus North Joliet Joliet

Best Western Plus North Joliet Hotel Joliet

Frequently asked questions

What can I see within easy reach of Best Western Plus North Joliet?

This hotel is located in Joliet, a short 11-minute walk from Westfield Louis Joliet Shopping Mall and also 16 minutes on foot from Cinemark Louis Joliet Mall. You'll also find Mistwood Golf Club and Ft. Beggs Trail Park within a short drive.

How much does it cost to stay at Best Western Plus North Joliet?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus North Joliet on Jun 9, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus North Joliet?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Plus North Joliet feature a casino at the property?

No, Best Western Plus North Joliet doesn't have a casino.

Is there an indoor pool at Best Western Plus North Joliet?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Best Western Plus North Joliet good for couples?

Couples staying at this hotel will appreciate amenities like a hot tub and a free daily breakfast plus some guestrooms include free WiFi.

Are there hot tubs at Best Western Plus North Joliet?

No, there isn't a spa tub at this hotel.

Does Best Western Plus North Joliet have a restaurant with a breakfast menu?

Yes, Best Western Plus North Joliet serves free buffet breakfast each morning from its snack bar.

Does Best Western Plus North Joliet allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus North Joliet for a fee of USD 20.00 per pet, per night. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Best Western Plus North Joliet?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus North Joliet?

The closest major airport to Best Western Plus North Joliet is Chicago, IL (DPA-Dupage), which is about 22.9 mi away. Another top airport is Chicago Midway Airport (MDW), which is around 26.1 mi away.

Are there rooms with balconies at Best Western Plus North Joliet?

No, there aren't any guestrooms at Best Western Plus North Joliet that offer a balcony.

Best Western Plus North Joliet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 520 reviews
Rating 8 - Good. 131 out of 520 reviews
Rating 6 - Okay. 41 out of 520 reviews
Rating 4 - Poor. 23 out of 520 reviews
Rating 2 - Terrible. 22 out of 520 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sasha

Traveled with family and small children
Liked: Cleanliness, amenities
the room was clean but definitely needs some tlc a lot of chipping on the ceiling and the leather on the headboard was cracked and peeling. Definitely needs the shower head cleaned. and the breakfast was just ok. the pancake machine wasn’t up for the 2 days i was there so there was just a bowl of room temp frozen waffles there to put in the toaster, not even covered. would stay here in a pinch (which was why we stayed here) but i wouldn’t choose it personally.
Stayed 2 nights in Feb 2026

10/10 Excellent

Geoffrey

Traveled with family and small children
Liked: Cleanliness, amenities
Friendly staff, conveniently located.
Stayed 3 nights in Jan 2026

10/10 Excellent

Terese

Traveled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff, good breakfast, clean room and building, easy parking, and all at a decent price. The shower was the best part for my husband with at least 4-5 jets.
Stayed 2 nights in Jan 2026

10/10 Excellent

Terese

Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness
Good breakfast, small pool area with hot tub. Nice place to stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Brianna

Stayed 1 night in Dec 2025

10/10 Excellent

Zachery Alxander

Stayed 1 night in Dec 2025

10/10 Excellent

Farrukh

Stayed 1 night in Dec 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable and convenient
Stayed 3 nights in Nov 2025

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience of my life, absolutely unacceptable I Could not stay there! Rude staff The front desk employee or manager was belligerent and non understanding of what I was asking. He would not give me my money back because I booked with Expedia. The rating is totally fictitious. When you walk the doors there’s only one luggage cart in the front; which was broken. The place smells terrible. The front desk clerk was rude, I was extremely tired and my tone was very polite, he kept repeating ID and that he didn’t want to see my Expedia confirmation number. When I had gotten into my room the carpet smelled bad. Dirty. The back of the bed was scratched from dogs or cats or something. The room smelt absolutely unliveable I walked out and asked for my money back. They said no. I went to the hotel next-door and booked a room and left and unfairly treated and disappointed. I am a platinum member of BestWestern. Shame on a situation and for running this hotel into the ground.
Stayed 1 night in Nov 2025

4/10 Poor

Briana

Stayed 1 night in Jul 2025

8/10 Good

Jody

Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Stayed 2 nights in Oct 2025

10/10 Excellent

Eli

Stayed 1 night in Oct 2025

6/10 Okay

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, rooms clean but there was no informational binder re: pool times, restaurants, pizza delivery etc. Pillows were terribly uncomfortable as was bed. Charging $10 per guest to visit was ridiculous. FYI They have $50 hold on credit card for possible necessities.
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and put together
Stayed 1 night in Oct 2025

10/10 Excellent

Marc

Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Friendly front desk.
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025

10/10 Excellent

christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Charles

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean. I would recommend this hotel for everyone
Stayed 5 nights in Sep 2025

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