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Palazzo Hotel

5.0 star property
Luxury hotel with spa services and a 24-hour front desk

Choose dates to view prices

Photo gallery for Palazzo Hotel

Outdoor pool, pool umbrellas, sun loungers
Front of property
Interior entrance
Penthouse | Living area | Flat-screen TV, iPod dock
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service

Explore the area

Map
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021
  • Montecasino
    ‪2 min walk‬
  • Fourways Mall
    ‪8 min walk‬
  • Lion & Safari Park
    ‪14 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪26 min drive‬

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Room options

View all photos for Presidential Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

7.8 out of 10
Good
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Penthouse

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Penthouse

  • Sleeps 9
  • 3 King Beds

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Johannesburg

Located in Sandton, Palazzo Hotel is adjacent to Montecasino and within 2 miles (3 km) of Fourways Mall. This 246-room, 5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Montecasino - 2 min walk - 0.1 miles
  • Fourways Mall - 8 min walk - 0.5 miles
  • Sandton City Mall - 12 min drive - 8.5 miles
  • Nelson Mandela Square - 13 min drive - 8.7 miles
  • Lion & Safari Park - 14 min drive - 10.6 miles

Getting around

  • Johannesburg Sandton Station - 25 min drive
  • O.R. Tambo Intl. Airport (JNB) - 30 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Fego Caffé - ‬3 min walk
  • ‪Milky Lane - ‬3 min walk
  • ‪Texan Wing Bar - ‬4 min walk
  • ‪3sixty - Liquid Lounge - ‬3 min walk

About this property

Palazzo Hotel

Luxury hotel with spa services and a 24-hour front desk
At Palazzo Hotel, guests have access to an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this luxury hotel include a business center, a terrace, and a banquet hall.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. IPod docks, minibars, and electric kettles are also available.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Medeo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for ZAR 325 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton

Frequently asked questions

Is free cancellation available at Palazzo Hotel?

Palazzo Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Palazzo Hotel?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Palazzo Hotel on Jun 25, 2025 start from $204.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Palazzo Hotel?

This hotel is situated in Sandton, just steps from Montecasino and Fourways Farmers Market. You'll also find Fourways Mall and Prison Break Market within a short drive.

Will I be able to park at Palazzo Hotel?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Palazzo Hotel?

Spa services at the hotel include body wraps, massages, and mani/pedis.

Does Palazzo Hotel feature a casino at the property?

No, Palazzo Hotel doesn't have a casino.

Will I find an indoor pool at Palazzo Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Palazzo Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Palazzo Hotel?

No, there isn't a spa tub at this hotel.

Does Palazzo Hotel have a restaurant with a breakfast menu?

Yes, Palazzo Hotel serves buffet breakfast for a surcharge each morning at Medeo.

Will Palazzo Hotel allow pets to stay free of charge?

No, pets aren't allowed at Palazzo Hotel though service animals are welcome.

Are there connecting rooms at Palazzo Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Palazzo Hotel?

The closest major airport to Palazzo Hotel is Lanseria Intl. Airport (HLA), which is 11.8 mi away (33 minutes by car). Another top airport is O.R. Tambo Intl. Airport (JNB), which is located 22.8 mi away (30-minute drive).

Can I book a room with a balcony at Palazzo Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck.

Palazzo Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 340 out of 470 reviews
Rating 8 - Good. 75 out of 470 reviews
Rating 6 - Okay. 28 out of 470 reviews
Rating 4 - Poor. 13 out of 470 reviews
Rating 2 - Terrible. 14 out of 470 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Karl

Stayed 4 nights in Feb 2025

10/10 Excellent

Vironica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant, oriental venue

Beautiful place, the best shower from all hotels I have stayed at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Great property. Great Service
Stayed 1 night in Mar 2025

10/10 Excellent

Sphamandla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Stayed 1 night in Mar 2025

6/10 Okay

Brett

Stayed 1 night in Feb 2025

6/10 Okay

John

Palazzo- MonteCasino

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vironica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Uchenna

Stayed 1 night in Jan 2025

8/10 Good

Gokhan

Stayed 2 nights in Jan 2025

2/10 Terrible

ney

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Eric

Disliked: Property conditions & facilities

NOT 5 STAR

Standard of this hotel is poor. No ways a 5 star hotel. Place is tired and service is below average.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly great hotel. Beautiful, convenient with plenty to do.
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

8/10 Good

William Lee

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 4 nights in Dec 2024

6/10 Okay

Henrik

Stayed 2 nights in Dec 2024

10/10 Excellent

christopher, Alpine

Stayed 1 night in Dec 2024

2/10 Terrible

Yashen Satyendra

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
No hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

Jubril

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for families
Stayed 2 nights in Dec 2024

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