Hilton Garden Inn Jacksonville

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

A hotel patio with outdoor seating, a fire feature, and a large glass facade.
A hotel corridor with a colorful carpet, wooden paneling, and a long hallway with doors and windows.
A modern bar area with a large mural, bar stools, and a television screen.
A spacious lobby with seating areas, a reception desk, and a large screen.
A pool area with lounge chairs and a table, surrounded by walls with a light blue and white color scheme.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym

Explore the area

View in a map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Challenge Course Park
    ‪3 min walk‬
  • Place, Richard Ray Park
    ‪7 min walk‬
  • Place, Jacksonville Commons
    ‪12 min walk‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪28 min drive‬

Room options

1 KING PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Room, 1 King Bed (Drinks & Snacks)

  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

Jacksonville

Hilton Garden Inn Jacksonville places you within a 5-minute walk of Richard Ray Park and Challenge Course Park. This 128-room, 3-star hotel has a restaurant, an indoor pool, and free self parking.

What's nearby

  • Challenge Course Park - 3 min walk - 0.2 miles
  • Richard Ray Park - 7 min walk - 0.4 miles
  • Jacksonville Commons - 12 min walk - 0.7 miles
  • Jacksonville Mall - 4 min drive - 3.5 miles
  • Marine Corps Air Station New River - 11 min drive - 10.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Krispy Kreme - ‬16 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Peno Mediterranean Grill - ‬13 min walk

About this property

Hilton Garden Inn Jacksonville

At Hilton Garden Inn Jacksonville, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect WiFi, free wired internet, and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Are free cancellation options available at Hilton Garden Inn Jacksonville?

Hilton Garden Inn Jacksonville provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on Aug 16, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hilton Garden Inn Jacksonville?

This hotel in Jacksonville is within a 10-minute walk of Richard Ray Park and Challenge Course Park. You'll also find Jacksonville Mall and Onslow County Vietnam Veterans Memorial within a short drive.

Is parking available on site at Hilton Garden Inn Jacksonville?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Jacksonville include a casino on the premises?

No, Hilton Garden Inn Jacksonville doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville?

Yes, this hotel has an indoor pool. Guests have pool access between 9 AM and 10 PM.

What amenities will couples enjoy at Hilton Garden Inn Jacksonville?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Hilton Garden Inn Jacksonville have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Jacksonville feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Jacksonville serves a cooked-to-order breakfast for a surcharge each morning at Lime & Lemon Asian Fusion.

Does Hilton Garden Inn Jacksonville allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville for a fee of USD 50 per accommodation, per stay.

Does Hilton Garden Inn Jacksonville have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Jacksonville?

The closest major airport to Hilton Garden Inn Jacksonville is Albert J. Ellis Airport (OAJ), which is 17.3 mi away (27 minutes by car). Another top airport is New Bern, NC (EWN-Coastal Carolina Regional), which is around 29 mi away.

Are there rooms with balconies that I can book at Hilton Garden Inn Jacksonville?

No, you won't find guestrooms with balconies at Hilton Garden Inn Jacksonville.

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 723 reviews
Rating 8 - Good. 148 out of 723 reviews
Rating 6 - Okay. 61 out of 723 reviews
Rating 4 - Poor. 27 out of 723 reviews
Rating 2 - Terrible. 20 out of 723 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was very kind.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and easy to understand, dining area was top of the line, lobby, hallways and elevator were very clean. Room was impeccable, beds were comfy.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean very nice staff will use place in future
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ron Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay overall was a nice experience. I just wish the bed was a little more comfortable! That was my only complaint about the room. The room was very clean. The staff was very friendly and always spoke. The wicker style furniture out front needs to be replaced. It was nice to be able to sit outside though.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Clarence E

Liked: Cleanliness, staff & service, amenities
Great tasting food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TREVOR

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, friendly staff
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable place to stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We requested two beds on our late check-in and they provided us with a big room, which we really appreciated. Great location too.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Gabe

Liked: Staff & service, amenities, property conditions & facilities
Cleaning could’ve been better. Spent time washing body hair from another guest down the shower drain.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Would highly reccomend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff which made it an amazing stay
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were really kind.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this location

As always love this hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025
Verified

8/10 Good

David Ross

Liked: Cleanliness, property conditions & facilities
Staff was great. House keeping left cleaning supplies in room. Breakfast was good and affordable but very basic. Dinner was very good and food was delicious. Front desk staff is very friendly. Room was clean, spacious but noisy.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room. The location was great with many great restaurants close by. It was nice to have full size shampoo, conditioner, shower gel, and hand soaps available that smelled great. The double room with the sofa and extra TV was perfect for entertaining our family that we were visiting.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a quick turn around trip!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant inside and the friendly staff.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Chantel

Liked: Cleanliness, amenities
Front desk staff Brent was not customer service friendly. Others it was a good stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great food.
Stayed 1 night in Oct 2024