Best Western Empire Palace Hotel & Spa - Special Class

Hotel with a full-service spa, a short walk to Bosphorus

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Classic European architecture with a symmetrical facade and restaurant with outdoor seating.
Enjoy a meal in a charming outdoor setting with a traditional European flair.
Enjoy a refined dining experience in this elegant space, featuring classic tables, cushioned chairs, and ornate stained glass windows.
Experience the grandeur of our lobby, featuring a stunning chandelier and elegant wood paneling.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and beautiful decor.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110
  • Blue Mosque
    ‪8 min walk‬
  • Sultanahmet Square
    ‪8 min walk‬
  • Hagia Sophia
    ‪8 min walk‬
  • Istanbul (IST)
    ‪40 min drive‬

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Room options

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Istanbul

Located in Istanbul City Center, Best Western Empire Palace Hotel & Spa - Special Class is within a 10-minute walk of popular sights such as Bosphorus and Eminönü Square. This 40-room hotel has conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Topkapi Palace - 7 min walk - 0.4 miles
  • Blue Mosque - 8 min walk - 0.5 miles
  • Sultanahmet Square - 8 min walk - 0.5 miles
  • Hagia Sophia - 8 min walk - 0.5 miles
  • Grand Bazaar - 10 min walk - 0.6 miles

Getting around

  • Sirkeci Marmaray Station - 1 min walk
  • Sirkeci Station - 2 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive

Restaurants

  • ‪Roof Mezze 360 Restaurant - ‬1 min walk
  • ‪Red River Pub - ‬1 min walk
  • ‪Hotel Ipek Palas - ‬3 min walk
  • ‪The Coff's Sirkeci - ‬1 min walk
  • ‪Kervan Cafe - ‬2 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

Hotel with a full-service spa, a short walk to Bosphorus
A full-service spa, a sauna, and free WiFi in public areas are featured at Best Western Empire Palace Hotel & Spa - Special Class. For transportation, you can make use of an airport shuttle (available 24 hours) for TRY 2500 per room one-way, as well as an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include conference space, coffee/tea in a common area, and express check-out.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, coffee makers, and free local calls.
Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, Russian, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coffee House

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 151 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (31 inch wide door)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total (15 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for TRY 1500 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: TRY 2500 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 09615

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

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Frequently asked questions

What's there to see close to Best Western Empire Palace Hotel & Spa - Special Class?

This hotel is situated in Istanbul City Center within a 10-minute walk of Bosphorus, Eminönü Square, and Basilica Cistern. You'll also find Hagia Sophia and Sultanahmet Square less than a mile away.

How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?

As of Jul 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on Jul 23, 2025 start from $112.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Empire Palace Hotel & Spa - Special Class?

No, this hotel doesn't offer parking.

Is a spa located at Best Western Empire Palace Hotel & Spa - Special Class?

There is a full-service spa available for guests to enjoy and services include massages and body scrubs.

Does Best Western Empire Palace Hotel & Spa - Special Class include a casino?

No, Best Western Empire Palace Hotel & Spa - Special Class doesn't have a casino.

Is there an indoor pool at Best Western Empire Palace Hotel & Spa - Special Class?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Empire Palace Hotel & Spa - Special Class?

There are plenty of amenities for couples at this hotel, including a bar, a garden-view restaurant, and a full-service spa.

Does Best Western Empire Palace Hotel & Spa - Special Class have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Empire Palace Hotel & Spa - Special Class have a restaurant that serves breakfast?

Yes, Best Western Empire Palace Hotel & Spa - Special Class serves breakfast for a surcharge at Coffee House.

Does Best Western Empire Palace Hotel & Spa - Special Class allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Best Western Empire Palace Hotel & Spa - Special Class.

Does Best Western Empire Palace Hotel & Spa - Special Class have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Empire Palace Hotel & Spa - Special Class?

The closest major airport to Best Western Empire Palace Hotel & Spa - Special Class is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is 29.4 mi away (63 minutes by car). Another top airport is Istanbul Airport (IST), which is located 25.6 mi away (49-minute drive).

Are there rooms with balconies that I can book at Best Western Empire Palace Hotel & Spa - Special Class?

No, at Best Western Empire Palace Hotel & Spa - Special Class, there aren't any guestrooms that list a balcony.

Best Western Empire Palace Hotel & Spa - Special Class Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 104 out of 322 reviews
Rating 8 - Good. 136 out of 322 reviews
Rating 6 - Okay. 62 out of 322 reviews
Rating 4 - Poor. 10 out of 322 reviews
Rating 2 - Terrible. 10 out of 322 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Marcos

Business traveler
Liked: Cleanliness, staff & service

Hotel is ok, but not great.

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.
Stayed 2 nights in Nov 2024

8/10 Good

Justin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites
Stayed 2 nights in Sep 2024

8/10 Good

Saurabh

Stayed 2 nights in Aug 2024

6/10 Okay

Ngoc Minh

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.
Stayed 3 nights in Jul 2024

10/10 Excellent

AZZAM, conesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good
Stayed 2 nights in May 2024

8/10 Good

zareena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.
Stayed 6 nights in May 2024

10/10 Excellent

Boris

Stayed 12 nights in Apr 2024

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to and terrible amenities
Stayed 2 nights in Dec 2023

2/10 Terrible

K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to and bare minimum amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Nawfal

Stayed 4 nights in Jan 2024

2/10 Terrible

Ruhaya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scammers

They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.
Stayed 5 nights in Jan 2024

2/10 Terrible

K

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bare minimum facilities and staff
Stayed 2 nights in Dec 2023

6/10 Okay

Ayesha Siddika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Stayed 4 nights in Dec 2023

10/10 Excellent

Olga

Stayed 4 nights in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jean Guy

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Nov 2023

6/10 Okay

Tammy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that
Stayed 3 nights in Aug 2023

6/10 Okay

JULIE

Traveled with family
Liked: Cleanliness

Convenient

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*
Stayed 4 nights in Jun 2023

2/10 Terrible

Viktoriia, Moscow

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.
Stayed 2 nights in May 2023

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Noise from aircon/heater too loud and need to be turned off as disturbing one’s sleep. Also noise from restaurant below. Passageways to room cluttered and untidy everyday. Generally staff ok except one particular reception staff who was most sourpuss when we did not use any taxi service he offered. We had booked another hotel for our extended stay! Breakfast the same everyday.
Stayed 3 nights in Nov 2022

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Good food

10/10 Excellent

Sarah

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the gentleman who works at the counter was awesome.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ambreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to live …. Close to all attractions, walking distance to blue mosque, topkapi palace . Tram stat aoon was 2 min away . Surrounded by restaurants. Hotel staff was very helpful , excellent breakfast .
Stayed 3 nights in Jun 2022

8/10 Good

Khairan, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. Enjoyed my stay. If the hotel wants to improve they should focus on making breakfast better.
Stayed 3 nights in Jun 2022