Isla Mujeres Oasis Hotels & Resorts
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Isla Mujeres hotels essential information
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Recent Reviews
Privilege Aluxes Isla Mujeres Adults Only
4/5 Good
"This was our third stay at Privilege Aluxes in 11 years, although it had been eight years since our last visit. We stayed for five nights. The property and our room were very clean, and the staff was friendly, polite, and welcoming. Unfortunately, the experience has changed since our previous visits. The food was typical of most all-inclusive resorts and tasted much more Americanized than we remembered. In the past, it seemed more authentic. The drinks were also disappointing, even when we requested name-brand alcohol. We booked a private beach dinner for our anniversary, but it was canceled that afternoon because of possible bad weather. We understood, but the only alternatives offered were dinner in our room or rescheduling for the next evening. We asked for a reservation at Satay instead but were told it was fully booked. We ended up leaving the resort and had an amazing anniversary dinner elsewhere. The pool also needs attention. Some tiles are coming off, and the water was extremely hot. A way to circulate cooler water would make it more enjoyable. I would also recommend adding recycling bins around the property and in the rooms. Overall, the resort is very clean and the staff is wonderful, but the food, drinks, and overall experience were not as good as we remembered."
A verified traveler stayed at Privilege Aluxes Isla Mujeres Adults Only
Posted 16 hours ago
