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Hotel Posada Del Mar

3.0 out of 5.0

Recent guest reviews

Dirty room., Broken fridge that we paid extra for and they did nothing to fix it change it out.

Room was decent. Beds were a bit hard and the pillows weren't very comfortable, but for the rate and location you can't beat it. Some of the staff was not very friendly, but overall the experience was good. I would stay here again.

The staff were very helpful and the pool was nice. Overall we were happy with the stay.

No wash clothes. Air conditioning was not good. TV only in spanish.

The rooms are below average. The AC leaking all over floor. We had to leave and find another place to stay. Hoping for a refund from Orbitz as we had booked 5 nights. This place is disappointing.

a short 3 day vacation, this place has a nice pool and is across the street from the ocean

Husband and I were staying at MIA REEF but decided to come earlier to the Island and booked this for a night. The room was spacious! But outdated, clean but beds are hard, location is great across the street from beach and a couple blocks from downtown town, I would stay here again for a quick cheap hotel but no for days maybe a night or 2

From the minute we checked in to the minute we were so lucky to get out of our reservation we were disturbed. The employees were rude and the facilities were disgusting!!! Never stay here, black mold all in rooms and can’t see bottom of pool that is 3 feet deep just to name a few issues. By far the worst hotel I’ve ever stayed in. Lucky for us Orbitz went to bat after our first night of what was supposed to be 8 nights and got us out of the rest of the nights and into a great location. Bahia is awesome!!!

Hotel is near everything, which is nice. Across the street from the beach, not on beach. Rooms are bare. Nothing but towels, a bed, some soap, and old pillows. It seemed like beds were clean. Toilet leaked, ripped shower curtain, dirty floors. I believe I was in the old building, as they have a newer one as well. Nice pool. Cute little restaurant, randomly not open, same with the bar. Staff was friendly and helpful but there was obviously only so much that could be done. The "great" price I paid, was not worth it. Will not stay here again.

Rooms had a lot of mold, Ended up grading to another room, for $100 more Talked to others sounds like they put everyone in that room knowing they will not stay in it and upgrade.Receptionist not very freindly .No elevator and nobody around to help carry bags up we were on the 3rd floor. Won't stay here again.

From the moment we walked in, we were disappointed. The information on their website was incorrect. We asked about this and they said no, we asked about that, they said no. Everything that was included had a fee attached to it. Which is fine, but they should tell you that. They say towels are included BUT you have to pay $20 per towel. A safe is included, BUT you have to pay $100. They said complimentary chairs were available on the beach across the street, BUT they were not. When we asked about things, they just said no and brushed us off. The room was full of black mold. I was sick every morning, but by noon felt good, only to do the same thing the next day and the next. The pool was great.

Lots of mold in shower and sewer. My friend got sick from sewer gas. No water 2 days out of nine. Some rude staff.

TV didn't work at first, when we inquired, the desk manager said we needed to leave more tips. There was something up with the shower, it seemed like water was coming up after it was turned off. Reported that also. No deadbolt on the door, the frame around the inside of the door was go.e. you could see outside or in. The pigeon poop was all over the patio, and it had been there quite a while. When we were at the pool, it started raining so we went to the restaurant. We finally got a menu, but never got waited on, even though people who came in after us were waited on.when we tried to flag someone down,it was like they ignored us. All in All, it was one of the shabbiest hotels I've stayed in!

In my opinion the entire north wing of this hotel could be improved most by demolition and starting over from scratch. The floor tiles and concrete cracked, chipped and broken; the bathroom windows don't open or close.

No ssfe in room. No refigerator in room. No coffee

The bartenders Tony and Romi are fantastic The location is perfect The food is amazing

Close to everything nice people outside the hotel very good food close to the hotel and activities

The room was musty smelling , curtains had mold. Fridge was worthless. Had to put a 100 dollar deposit to use safe. Ask the front desk man several times to have our water checked could barely stand to shower due to no hot water FINALLY on our 6th day they came and "fixed" it then ONLY had hot water. Got locked out of room one day due to door swelling

rude check in clerk demanded cash below avg room - needs updating could be cleaner bar closes too early restaurant was open no one used it....wonder why

We have stayed a Posada del Mar four times throughout the past 4 years. The location is amazing, close to the beach in the heart of Isla. The rooms are basic and clean(ish). The pool is great, and Romy's bar is wonderful. The staff is unhelpful and treats you as an annoyance. Wifi very rarely works and when it does, is only available in lobby. There are MUCH better options on the island for the same price.

Av. Rueda Medina No. 15-A Isla Mujeres QROO

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within a 5-minute walk of Cocal Beach, Hotel Posada Del Mar is within a 15-minute stroll of Terminal Marítima Isla Mujeres. This 3-star hotel has 99 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking. It's on the beach and also a short walk from Norte Beach and Aztlán Galería.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, breakfast is available for a fee.


Rooms

The 99 rooms are air-conditioned and have balconies and ceiling fans. Guests can expect to find 21-inch TVs with cable channels.


Property features

At Hotel Posada Del Mar, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff can help secure valuables, and provide local restaurant recommendations. This beach hotel also has wedding services.

Room options

Standard Room

Full 2 | King 1 | Sleeps 4

Superior Standard Room

Full 2 | King 1 | Sleeps 4

Guest reviews for Hotel Posada Del Mar

Everyone (37) Couples (17) Students (1) Family (5) Other (6) Friends (9)
2
Everyone

Dirty room., Broken fridge that we paid extra for and they did nothing to fix it change it out.

By on Jun 17, 2018

4
Everyone

Room was decent. Beds were a bit hard and the pillows weren't very comfortable, but for the rate and location you can't beat it. Some of the staff was not very friendly, but overall the experience was good. I would stay here again.

By on May 24, 2018

4

close to the beach and close to most of the action

Everyone

The staff were very helpful and the pool was nice. Overall we were happy with the stay.

By on May 23, 2018

3
Everyone

No wash clothes. Air conditioning was not good. TV only in spanish.

By , from FL - Florida on May 20, 2018

2

the pictures are misleading.

Everyone

The rooms are below average. The AC leaking all over floor. We had to leave and find another place to stay. Hoping for a refund from Orbitz as we had booked 5 nights. This place is disappointing.

By on May 9, 2018

5
Everyone

a short 3 day vacation, this place has a nice pool and is across the street from the ocean

By , from Hartford, WI on May 4, 2018

4
Everyone

Husband and I were staying at MIA REEF but decided to come earlier to the Island and booked this for a night. The room was spacious! But outdated, clean but beds are hard, location is great across the street from beach and a couple blocks from downtown town, I would stay here again for a quick cheap hotel but no for days maybe a night or 2

By , from California on Apr 23, 2018

1
Everyone

From the minute we checked in to the minute we were so lucky to get out of our reservation we were disturbed. The employees were rude and the facilities were disgusting!!! Never stay here, black mold all in rooms and can’t see bottom of pool that is 3 feet deep just to name a few issues. By far the worst hotel I’ve ever stayed in. Lucky for us Orbitz went to bat after our first night of what was supposed to be 8 nights and got us out of the rest of the nights and into a great location. Bahia is awesome!!!

By , from Garner, NC on Apr 19, 2018

2

okay location

Everyone

Hotel is near everything, which is nice. Across the street from the beach, not on beach. Rooms are bare. Nothing but towels, a bed, some soap, and old pillows. It seemed like beds were clean. Toilet leaked, ripped shower curtain, dirty floors. I believe I was in the old building, as they have a newer one as well. Nice pool. Cute little restaurant, randomly not open, same with the bar. Staff was friendly and helpful but there was obviously only so much that could be done. The "great" price I paid, was not worth it. Will not stay here again.

By , from Massachusetts on Mar 21, 2018

3

get what you pay for.

Everyone

Rooms had a lot of mold, Ended up grading to another room, for $100 more Talked to others sounds like they put everyone in that room knowing they will not stay in it and upgrade.Receptionist not very freindly .No elevator and nobody around to help carry bags up we were on the 3rd floor. Won't stay here again.

By , from MN. on Mar 13, 2018