Skip to main content
Beginning of main content

Recent guest reviews

Great location. Thats about it... Not clean, hot water is barely hot, door locks can all be open with a do not disturn sign, sheets werent very clean. Def wont stay again.

Love everything about the Posada!!

Definitely a value and great location to beach. Nevertheless, the resort looks "tired". Some remodeling was taking place during our stay.

Great location and staff

I’ve been to this hotel 4 times in total now. This was by far my worst experience. Never has the noise been so loud at night, likely coming from the new clubs on the beach, and it lasts until 4 am every night. The room seemed to have mold growing in certain spots on the ceiling. The balcony door (3rd floor) wouldn’t close shut, had to wedge chair to keep it closed. Would only give 2 towels, no more. Water pressure was HORRIBLE, barely enough to take a shower, and it was at best lukewarm. Our friends that came with us, their keypad died and they couldn’t access their room at 9 pm at night. Had to wait almost an hour for someone to come fix it. Great location for downtown activities and north beach, but unfortunately there were too many issues this time around. We will no longer be staying here for our future trips.

There was loud music all night till 3:00 in the morning they catered for a wedding but had no respect for the people that had booked for a nice quit vacation

This property is centrally located to Ferry, Beach, Restaurants😁 Staff does a great job with keeping facilities clean, repaired. Service from front desk was good. The pool was clean and sparkling! But the music poolside is intermittent, never knew when there would be music or not ( next time i would bring my own speaker). WIFI IS GREAT! While at the property i never used my own data😁 The only Cons i have is that i wasn't aware of the cash deposit for a pool towel and the locked/key safe ( thank goodness we had digital) We had great hot water most of our stay but the night before leaving it was cold and didn’t get hot. We didn’t notify staff as we were leaving in a.m This is an older property that is obviously been well kept. But it does show its age in some areas but the price for the room is a great value and outweighs any cons! I am staying again in Dec 2022 with my family! Cant wait!

The property and its staff are amazing and close to everything. The hotel is a little dated but for the price and location it can’t be beat

Having been to the island several times over the years, we had never stayed at Posada Del Mar… What a tragedy! This hotel is clean and charming. The pool is small but very nice and the staff is so welcoming. It’s perfectly located near the beaches and Hildago Street. I highly recommend this diamond in the rough. We will definitely be back!

The lady during check in was rude. Was on her phone and seemed to be bothered I was trying to check in. She didn’t explain anything to me regarding beach towels or anything. I found out later there was a $500 pesos deposit for getting them. Also a $1000 pesos deposit for getting a safe lock. The wifi in our building, building 1, was close to nonexistent. The room wasn’t clean, the floors were dirty. There was a little door at the side of a wall that is unlocked and is a straight hole going down three floors. Having small kids this was horribly dangerous. On the plus side, the AC worked and the location was great. Pool was decent and the pool side bar was ok as well.

Property was conveniently located but it was old and not in good condition.

Very nice pool on property and view of ocean from property. Bar next to pool and food on other side of pool. Massage also by pool. Very nice staff. Nice safe atmosphere for anyone. Relaxing vibe at the Hotel Posada Del Mar

Location to the beach and all the amenities. The staff were extremely helpful in setting up things like golf cart rental, taxis and even having our Covid tests done on the hotel property.

The pool filter was not Working and the pool was dirty . Also a dead cockroach under the bed .. and much dirt on the fan blades.

Loved the proximity to the beach and lots of restaurants. It may be a little run down, but you really can’t beat the location. I’d definitely stay there again.

The property was clean but no big frills -- hot water and pressure were ify but to be expected. If you plan on drying your hair bring a blow dryer. The staff was friendly - would stay again. Loved the location and the people!

Great location

Staff ,,, poor customer service , rude, they don’t bother to say good morning or greet guests.

Room was clean. Paid for Superior upgrade but don’t think we got it. Our friends also had the upgrade and their room was much nicer. There was no hot water in sink or shower..only warm. Romy pool bartender is TOP NOTCH! AC worked great until the last 2 days and the unit was froze up. They offered us to move rooms. Bed was kind of hard but pillows were fluffy. Property has a great location.

Av. Rueda Medina No. 15-A Isla Mujeres QROO

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Outdoor pool

Hotel Posada Del Mar places you next to Norte Beach and within a mile (2 km) of other popular attractions like Garrafon Natural Reef Park. This 3-star hotel has 99 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 8:00 AM to 10:00 AM.


Rooms

32-inch TVs come with cable channels. Balconies, ceiling fans, and safes are other standard amenities.


Property features

Hotel Posada Del Mar features a full-service spa, an outdoor pool, and a children's pool. There's free parking if you drive. Front-desk staff can assist with securing valuables and tours/tickets. Other amenities at this beach hotel include a terrace, a garden, and wedding services.

Room options

Standard Two Room

2 Double Beds | 1 King Bed | Sleeps 4

Standard One Room

2 Double Beds | 1 King Bed | Sleeps 4

Superior Room

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Hotel Posada Del Mar

Everyone (36) Couples (7) Family (8)
1
Family Friends

Great location. Thats about it... Not clean, hot water is barely hot, door locks can all be open with a do not disturn sign, sheets werent very clean. Def wont stay again.

By on Jan 3, 2023

Review comment responded on Jan 9, 2023

Good morning we thank you for your words and apologize for the inconviniences usffered during your stay. Have a great week.

5
Friends

Love everything about the Posada!!

By on Dec 23, 2022

Review comment responded on Dec 23, 2022

We really thank you for your kind words. Love to know you enjoyed your vacations on Isla Mujeres. Happy Holidays.

4
Partner Couples

Definitely a value and great location to beach. Nevertheless, the resort looks "tired". Some remodeling was taking place during our stay.

By , from Pillager on Nov 13, 2022

Review comment responded on Nov 16, 2022

Dear sirs. We thank you for your comments. Have a great day.

5
Everyone

Great location and staff

By on Nov 13, 2022

Review comment responded on Nov 16, 2022

We really thank you for your nice words. Have a great day.

2
Partner Couples Friends

I’ve been to this hotel 4 times in total now. This was by far my worst experience. Never has the noise been so loud at night, likely coming from the new clubs on the beach, and it lasts until 4 am every night. The room seemed to have mold growing in certain spots on the ceiling. The balcony door (3rd floor) wouldn’t close shut, had to wedge chair to keep it closed. Would only give 2 towels, no more. Water pressure was HORRIBLE, barely enough to take a shower, and it was at best lukewarm. Our friends that came with us, their keypad died and they couldn’t access their room at 9 pm at night. Had to wait almost an hour for someone to come fix it. Great location for downtown activities and north beach, but unfortunately there were too many issues this time around. We will no longer be staying here for our future trips.

By on Nov 11, 2022

Review comment responded on Nov 16, 2022

We are very sorry for all inconviniences during your stay with us. We can understand you. Have a good day.

2
Everyone

There was loud music all night till 3:00 in the morning they catered for a wedding but had no respect for the people that had booked for a nice quit vacation

By on Oct 24, 2022

Review comment responded on Oct 24, 2022

We are very sorry for the inconvivniences suffered during your stay. Have a great week.

5
Friends

This property is centrally located to Ferry, Beach, Restaurants😁 Staff does a great job with keeping facilities clean, repaired. Service from front desk was good. The pool was clean and sparkling! But the music poolside is intermittent, never knew when there would be music or not ( next time i would bring my own speaker). WIFI IS GREAT! While at the property i never used my own data😁 The only Cons i have is that i wasn't aware of the cash deposit for a pool towel and the locked/key safe ( thank goodness we had digital) We had great hot water most of our stay but the night before leaving it was cold and didn’t get hot. We didn’t notify staff as we were leaving in a.m This is an older property that is obviously been well kept. But it does show its age in some areas but the price for the room is a great value and outweighs any cons! I am staying again in Dec 2022 with my family! Cant wait!

By , from Holland on Oct 2, 2022

Review comment responded on Oct 5, 2022

Dear sirs. We are glad your enjoyed isla and very sorry for the incoonviniences suffered during your stay with us. We are working now to make it much better. Have a great day.

4
Everyone

By , from Minneapolis on Sep 6, 2022

5
Family Family with small children

The property and its staff are amazing and close to everything. The hotel is a little dated but for the price and location it can’t be beat

By on Aug 21, 2022

Review comment responded on Aug 22, 2022

We really thank you for your nice comments. glad you enjoyed your time. Happy week.

5
Family Friends

Having been to the island several times over the years, we had never stayed at Posada Del Mar… What a tragedy! This hotel is clean and charming. The pool is small but very nice and the staff is so welcoming. It’s perfectly located near the beaches and Hildago Street. I highly recommend this diamond in the rough. We will definitely be back!

By on Jun 24, 2022

Review comment responded on Jun 24, 2022

We thank you for your kind comments. Have a great week end.

url importing http://www.orbitz.com/Isla-Mujeres-Hotels-Hotel-Posada-Del-Mar.h1570382-p2.Hotel-Reviews
There was an error importing /Isla-Mujeres-Hotels-Hotel-Posada-Del-Mar.h1570382-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Isla-Mujeres-Hotels-Hotel-Posada-Del-Mar.h1570382-p2.Hotel-Reviews

Frequently asked questions