Casa del Jaguar Beach Hotel

4.0 star property
Beachfront hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Casa del Jaguar Beach Hotel

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Reception
Restaurant
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪13 min walk‬
  • Place, Dolphin Discovery
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪106 min drive‬

Room options

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Master Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, Casa del Jaguar Beach Hotel is next to popular attractions like North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This 12-room, 4-star hotel welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • North Beach - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 6 min walk - 0.4 miles
  • Isla Mujeres Cemetery - 6 min walk - 0.4 miles
  • Isla Mujeres Ferry Terminal - 13 min walk - 0.7 miles
  • Dolphin Discovery - 14 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

Restaurants

  • ‪Cañabar Beach Club - ‬1 min walk
  • ‪Stingray - ‬5 min walk
  • ‪Snappers - ‬2 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬9 min walk

About this property

Casa del Jaguar Beach Hotel

Beachfront hotel with 2 restaurants and a full-service spa
Guests staying at Casa del Jaguar Beach Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. The front desk has multilingual staff that can help with luggage storage, securing valuables, and concierge services. Other amenities at this beach hotel include a banquet hall, wedding services, and a garden.
Guests can expect to find free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, minibars, and free local calls. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A beach bar
  • Couples/private dining

Restaurants on site

  • Green Demon
  • Guru
  • Guru Bech Club

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 300 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Casa Jaguar Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel
Casa del Jaguar Beach Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at Casa del Jaguar Beach Hotel?

Casa del Jaguar Beach Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Casa del Jaguar Beach Hotel?

This hotel is situated in Centro - Supmza 001, just steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Isla Mujeres Ferry Terminal and Isla Mujeres Cemetery less than a mile away.

Is parking available on site at Casa del Jaguar Beach Hotel?

No, there isn't parking available at the hotel.

Is a spa located at Casa del Jaguar Beach Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, reflexology, and couples treatments.

Does Casa del Jaguar Beach Hotel include a casino?

No, Casa del Jaguar Beach Hotel doesn't have a casino.

Will I find an indoor pool at Casa del Jaguar Beach Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Casa del Jaguar Beach Hotel?

At this beachfront hotel, couples will welcome the many amenities including Champagne service and in-room massages along with a beach bar.

Does Casa del Jaguar Beach Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa del Jaguar Beach Hotel have a restaurant with a breakfast menu?

Yes, Casa del Jaguar Beach Hotel has 2 restaurants, and serves free continental breakfast each morning.

Will Casa del Jaguar Beach Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa del Jaguar Beach Hotel.

Are there connecting rooms at Casa del Jaguar Beach Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa del Jaguar Beach Hotel?

The closest major airport to Casa del Jaguar Beach Hotel is Cancun Intl. Airport (CUN), which is 21.8 mi away (120 minutes by car).

Are there rooms with balconies that I can book at Casa del Jaguar Beach Hotel?

No, you won't find guestrooms with balconies at Casa del Jaguar Beach Hotel.

Does Casa del Jaguar Beach Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Casa del Jaguar Beach Hotel.

Casa del Jaguar Beach Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 76 reviews
Rating 8 - Good. 5 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 0 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Gilvin

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The food it’s horrible!
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels. Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly. The front desk staff was friendly and very helpful through out our stay. Sonny (spelling) our waiter on the beach every day was on top of everything. We never went thirsty or hungry and although busy, he still had time to converse and answer questions about the area. The beach is conveniently located and beautiful. The infinity pool is situated so that it has a great view, it’s clean and very refreshing. One room had a minor AC issue and it was handled within minutes. One day we had some sargasm blow in on the beach (Mexico is horrible with it right now) and they had a crew of 40ish people rake, and wheelbarrow it all away before 8:30am. I can’t say enough about this place or the staff. If I had one thing I would make someone aware about is that breakfast, while great food, it takes a while. If you’re laid back and in vacation mode, it’s not an issue at all. If you’re in a hurry to get somewhere, you may want to grab something on the go.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sammy

Stayed 5 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a quiet, gem located in the chaos that is Playa Norte. The hotel staff was attentive and friendly. The ocean front pool was perfect for people watching and not having to reserve beach loungers was a huge plus. We are looking forward to our next stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! Everything is perfect. Will absolutely return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed beach
Stayed 4 nights in Jun 2025

10/10 Excellent

julie

Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful property on the best beach on Isla Mujeres. The beach this hotel is on is incredible.
Stayed 2 nights in May 2025

10/10 Excellent

Michelle, Naples

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beach was great! Property was small so we could always get a bed on the beach. Pool was never over crowded. Staff was friendly and polite.
They added an extra touch for our anniversary ❤️
Pool overlooks the beach
Stayed 4 nights in Jun 2025

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

GREG, Albuquerque

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon, Milton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is lovely. This hotel is located on a beautiful stretch of beach on Playa Norte with soft white sand. The sea is rather shallow and very safe for swimming. The beach bar offers food and drinks that you can enjoy in the shade of your umbrella on your platform "beach bed". Also, the included daily breakfast was delicious. This location is also very convenient as it is walkable to the Centro area restaurants and shops. I highly recommend it!
Stayed 5 nights in Apr 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, good service, and clean. Rooms was very basic.
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Experience

Very nice experience. Great location on beach and near town with many restaurants. Nice breakfast included. Staff was very friendly and attentive.
Stayed 7 nights in Mar 2025

10/10 Excellent

Paola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy buen servicio, comida divina y limpieza super buena!
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet ( when the Beach Club is not playing music)
Stayed 5 nights in Mar 2025

10/10 Excellent

Cheryl, Toledo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a small property, on the beach with a pool and restaurant. Casa del Jaguar was all that and more. Great and caring staff, fantastic breakfast was included. Some music noise in the afternoon if you are super sensitive to such things. Grounds were lovely, well-kept and secure. Completely enjoyed our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christian

Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent December 30 and 31 at this property. The island was hopping, rowdy and joyous. Casa del Jaguar was a quiet, elegant oasis from the partying when we needed it. We enjoyed delicious breakfasts, quiet and restful nights of sleep and a fantastic NYE day spent on a daybed in front of the hotel with outstanding service from Gaspar. Special shout out to the receptionist (one was from Brazil and the other from Argentina) who made our check-in super easy and were very welcoming. Also, Federico, from Argentina, who I believe was the restaurant manager was always available to help us with questions and provided solutions. We were four Spanish speakers who live in Yucatan. Our trip was quick and easy in that there were no flights involved, and the ferry was always on time (and not that crowded). It was one of our best trips to Isla Mujeres, and I can't recommend Casa del Jaguar enough. The featured comfortable beds, blackout shades, large balconies, appropriate amenities, etc. Our vist there was about as perfect as it gets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Definitely Return For Another Visit

I recently stayed at Casa del Jaguar Beach Hotel for four nights, and overall, it was a delightful experience. The staff stood out the most—they were incredibly attentive and accommodating, going above and beyond to make sure our stay was comfortable. We encountered a couple of minor issues during our visit, such as malfunctioning bracelets for room access and a hair dryer that stopped working, but the staff resolved both problems quickly and efficiently. The hotel itself was a tranquil retreat, offering a much-needed escape from the busier parts of the area. Breakfast, which was included in our stay, was delicious and fresh each morning. The beach had a steady flow of boats bringing in snorkelers, making it lively, but the hotel’s designated sunbed area still felt relaxing. Vendors occasionally passed by, but they were respectful and never intrusive, adding a local touch to the experience without being disruptive. The location was excellent, just an easy 10-minute walk from the ferry, and there were plenty of great restaurants and shops nearby. This made exploring the area very convenient. I highly recommend Casa del Jaguar for anyone looking for a quiet, well-located hotel with exceptional service and relaxing amenities.
Stayed 4 nights in Nov 2024

10/10 Excellent

Din

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place!
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Armando

The property is old and needs renovation But the real issue was the super loud music the hotel beach bar and those around would play the whole afternoon, impossible to relax And not to mention all the boats coming from the mainland, all of them parking in front of the hotel laguna literally obscuring the nice panorama you would see
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and quiet That’s what I’m looking for vacations
Stayed 7 nights in Aug 2024