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The Hey Hotel

4.0 star property

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Photo gallery for The Hey Hotel

A multi-story hotel with large windows, balconies, and a sign indicating it is a hotel.
A hotel room with a bed, a desk with a chair, a TV, and a sliding glass door leading to an outdoor balcony with a table and chairs.
A reception area with a counter, blue chairs, a small table, and a dog statue.
A hotel room with a bed, a bedside table with books, a window with a view of buildings and mountains, and a balcony with a table and chair.
A modern restaurant interior with wooden ceiling panels, multiple seating areas, and a bar with shelves of bottles.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Höhematte Park
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Comfort Double Room

8.4 out of 10
Very good
(30 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A bedroom with a bed, a bedside table with a lamp, a window with curtains, a stone wall, and a hanging garment.

Family Room

8.6 out of 10
Excellent
(17 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Comfort Single Room

A hotel room with a bed, a seating area with a table, a wardrobe, and a staircase.

Comfort Single Room

8.8 out of 10
Excellent
(25 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a large bed, bedside tables, a chair, and a window with curtains.

Standard Triple Room

7.6 out of 10
Good
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Interlaken

Located in Central Interlaken, The Hey Hotel is adjacent to Hoeheweg and within a 5-minute walk of Höhematte Park. This 192-room, 4-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Höhematte Park - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 46 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk
  • ‪Bebbis Restaurants - ‬2 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Hey Hotel

Guests staying at The Hey Hotel enjoy free WiFi in public areas, free newspapers, and a banquet hall. Self parking is offered for CHF 15.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a hair salon.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Espresso makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping mall
  • Ski storage

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

Frequently asked questions

Is free cancellation available at The Hey Hotel?

The Hey Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Hey Hotel?

As of Aug 11, 2026, prices found for a 1-night stay for 2 adults at The Hey Hotel on Aug 18, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Hey Hotel?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Höhematte Park, and within a short walk of Interlaken Casino. You'll also find Lake Thun and Lake Brienz within a short drive.

Is there parking available at The Hey Hotel?

Yes, parking is offered for CHF 15 per day.

Does The Hey Hotel feature a casino on the premises?

No, The Hey Hotel doesn't have a casino.

Will I find an indoor pool at The Hey Hotel?

No, there is no indoor pool at this hotel.

Is The Hey Hotel good for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at The Hey Hotel?

No, this hotel doesn't have a spa tub.

Does The Hey Hotel have a restaurant with a breakfast menu?

Yes, The Hey Hotel serves free buffet breakfast each morning from its restaurant.

Will The Hey Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Hey Hotel for a fee of CHF 15 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Hey Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Hey Hotel?

The closest major airport to The Hey Hotel is Bern (BRN-Belp), which is 27.8 mi away (46 minutes by car).

Are there rooms with balconies at The Hey Hotel?

No, there aren't any guestrooms at The Hey Hotel that offer a balcony.

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 325 out of 594 reviews
Rating 8 - Good. 167 out of 594 reviews
Rating 6 - Okay. 62 out of 594 reviews
Rating 4 - Poor. 27 out of 594 reviews
Rating 2 - Terrible. 13 out of 594 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

CHRISTINE MARGARET JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the bus and train terminal.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Harvey R Morrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included and had a great selection of foods and drinks. Rooms were clean and comfortable. Right near Interlaken west train station. (5 minute walk) plenty of dining options and shopping all within 15 minutes walking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness
Perfect location close to everything. Great view from balcony. Loved it!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, breakfast was excellent with many options. The hotel is in middle of the city cu bus station in front of this hotel. I will recommend
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but it caters more to groups. A lot of busses with groups of people. At breakfast the room was very busy. The best part was the location- close to busses and trains.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Otávio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Interlaken. Breakfast was amazing. Room was great, balcony was huge, people were extremely friendly. The only suggestions are firmer pillows and a refrigerator in the room. But even so… loved it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ruth (Mei Joo)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Jeffrey

Liked: Staff & service
Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the breakfast was included.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was sufficient for our needs, however it was very basic. There were no wash clothes, only one pillow for each person. The internet was so slow it was useless. I ran a speed test on the internet, it was so slow it wouldn’t register a speed. The location was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Excellent 👍
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Towels in room are thin and small. No ice machine available. Didn’t see vending either. Room was ok but small and basic
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

chenai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location , staff are very kind and helpful , spacious room with comfortable bed ( booked standard double room ) , the luggage holding service was a great feature , breakfast buffet had plenty options. Overall lovely stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Deeksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was a great hotel. Amazing location and service. The breakfast has a lot of options.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Siew Ching

Staff was helpful, location was very conveniently situated at the city centre. Good views and breakfast. However, the room was slightly dirty. Dust was found all over the sheets.
Stayed 2 nights in Jan 2026