Crystal Interlaken

3.0 star property

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Photo gallery for Crystal Interlaken

A buffet with various food items including fruits, vegetables, and dairy products.
A kitchen counter with jars of spices, a potted plant, and a window with a view of a building.
A modern outdoor seating area with wicker furniture and a glass door leading to an interior space.
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Rugenpark Street, 13, Interlaken, Canton of Bern, 3800
  • Place, Mystery Rooms
    ‪2 min walk‬
  • Place, Alpine Garden
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪16 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪50 min drive‬

Room options

Standard Twin Room (max 2 guests)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room (max 2 guests)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Triple Room (max 3 guests)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Single Room (max 1 guest)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Deluxe Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Superior Single Room

  • 153 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Superior Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Interlaken

Located in Central Interlaken within a 5-minute walk of Mystery Rooms, Crystal Interlaken is within a few miles (5 km) of other popular sights like Lake Brienz. The 56 rooms at this 3-star hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • Mystery Rooms - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Hoeheweg - 8 min walk - 0.5 miles
  • Kunsthaus Interlaken - 8 min walk - 0.5 miles
  • Interlaken Casino - 16 min walk - 0.9 miles

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bebbis Restaurants - ‬6 min walk
  • ‪X-Port West - ‬5 min walk
  • ‪Laderach Chocolate Suisse - ‬8 min walk
  • ‪Brasserie 17 - ‬7 min walk

About this property

Crystal Interlaken

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Coffee makers, hair dryers, and safes are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Downhill skiing
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: CHF 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Interlaken
Hotel Crystal Interlaken
Hotel Crystal
Crystal Interlaken Hotel
Crystal Interlaken Interlaken
Crystal Interlaken Hotel Interlaken

Frequently asked questions

Is a free cancellation option available at Crystal Interlaken?

Crystal Interlaken provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to Crystal Interlaken?

This hotel is situated in Central Interlaken, just steps from Mystery Rooms and Alpine Garden, and within a short walk of Hoeheweg. You'll also find Lake Thun and Lake Brienz within a short drive.

Is parking available on site at Crystal Interlaken?

No, there isn't parking at this hotel.

Does Crystal Interlaken feature a casino at the property?

No, Crystal Interlaken doesn't have a casino.

Will I find an indoor pool at Crystal Interlaken?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crystal Interlaken?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a city view and a minibar.

Does Crystal Interlaken have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crystal Interlaken feature a restaurant that includes a breakfast menu?

Crystal Interlaken offers free continental breakfast each morning though there is no restaurant.

Does Crystal Interlaken have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Crystal Interlaken?

The closest major airport to Crystal Interlaken is Bern (BRN-Belp), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Crystal Interlaken?

No, there aren't any guestrooms with balconies at Crystal Interlaken.

Crystal Interlaken Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 137 out of 323 reviews
Rating 8 - Good. 134 out of 323 reviews
Rating 6 - Okay. 36 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 8 out of 323 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Tong

Liked: Staff & service
Great location close to transportation and dining.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Had a great time!

Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Liza

Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very pleasant and helpful.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Stayed 1 night in Aug 2021
Verified

8/10 Good

John Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget hjælpsomt personale.

Meget behageligt og hjælpsomt personale. Hotel værelse var lidt "kedeligt" indrettet men det var rummeligt og der var hvad der skulle være på et hotelværelse.
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon emplacement et bon rapport qualité prix

Hôtel très bien placé à 5 minutes de la gare. Chambres grandes, simples et propres parfaites pour être à plusieurs dedans. Bon petit déjeuner et personnel agréable. Très bon rapport qualité prix
Stayed 2 nights in May 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel à recommander

Bel hôtel situé tout près de la gare. Chambre double grande et lit confortable. Service à la réception impeccable, mais il fallait faire attention aux heures qui étaient limitées à cause de la pandémie. Petit déjeuner standard sans plus.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix, très bon emplacement, personnel très aimable et chambres assez grandes
Stayed 2 nights in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, a nice balcony,
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service ist wirklich sehr freundlich. Geht auf Wunsch auch auf Unverträglichkeiten ein. (Habe davor eine E-mail geschrieben)
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置不錯
Stayed 1 night in Feb 2020
Verified

8/10 Good

geunsuk

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes und reichhaltiges Frühstück. Lage zu allen öffentlichen Verkehrsmitteln sehr sehr gut. In der näheren Umgebung viele Gaststätten sowie Discounter und Kantinen. Super Startort für Unternehmungen.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

HUITAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편리하고 멋진 경치

서역에 가까워요. 부근에 마트도 가깝구요. 중국 단체 관광객이 있어 걱정했는데 4인실은 꼭대기층이고 직원들은 친절했어요. 중국 사람들과 분리된 독립 공간에 조식을 따로 준비해 줘서 가족끼리 조용히 식사할 수 있었어요.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal, Platz und Sauberkeit. Wurden sehr freundlich empfangen. Die Zimmer sind gross und geräumig.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosses, sauberes Zimmer. Die Steckdose beim Nachttisch war nicht im besten Zustand. Ein Schuhlöffel wäre noch ein nice to have.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to train station and an awesome breakfast!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
O tamanho do quarto é ótimo e bem confortável mas é preciso melhorar a calefação nas noites muito frias.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Jung Hyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋네요

위치랑 가격 친철도 청결함 모두 만족 입니다
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff muito agradável! Na noite de ano novo ao chegar de um passeio, encontramos uma garrafa de espumante e um cartão com os cumprimentos da equipe do hotel. Além disso, abriram o café da manhã antes do horário porque tínhamos passagens de trem bem cedo. Super gentis!
Vista da janela do quarto
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Interlaken

Friendly staff, interesting keys system. Very near to Interlaken West.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

JunSeok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘쉬다 갑니다

융프라우를 가기위해 2박했던 호텔. 직원들의 친절함에 기분좋았던 호텔이었습니다. 그리고 생각지도 못한 이쁜 리셉션 직원의 한국 인사말에 기분은 더 좋더라구요. 그리고 숙박기간동안 준 교통카드 잘사용했어요. 근처에 인터라켄 서역이 있는데 아침에 동역갈때 좋아요.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and spacious. It's easy to access to train station and the village. Breakfast is good.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
Stayed 1 night in Oct 2019