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Hotel Merkur Interlaken

3.0 star property

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Photo gallery for Hotel Merkur Interlaken

An outdoor terrace with tables and chairs, overlooking a mountainous landscape.
A dining area with tables set for meals, chairs, and a view of a lake and buildings.
A golf course with a pond, trees, and a flag marking the 5th hole.
A window with a view of a mountain range and a town below.
A hotel room with a large bed, a view of a mountainous landscape, and a wall-mounted light fixture.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping

Explore the area

View in a map
Bahnhofstrasse 35, Interlaken, BE, 3800
  • Place, Mystery Rooms
    ‪5 min walk‬
  • Place, Hoeheweg
    ‪5 min walk‬
  • Place, Interlaken Casino
    ‪13 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪52 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a large bed, a view of a mountainous landscape, and a wall-mounted light fixture.

Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Interlaken

Located in Central Interlaken, Hotel Merkur Interlaken is a leisurely stroll from popular sights such as Mystery Rooms and Interlaken Casino. This 3-star hotel has 36 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Mystery Rooms - 5 min walk - 0.3 miles
  • Hoeheweg - 5 min walk - 0.3 miles
  • Kunsthaus Interlaken - 5 min walk - 0.3 miles
  • Höhematte Park - 6 min walk - 0.4 miles
  • Interlaken Casino - 13 min walk - 0.7 miles

Getting around

  • Interlaken West Station - 1 min walk
  • Bern (BRN-Belp) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bebbis Restaurants - ‬1 min walk
  • ‪Laderach Chocolate Suisse - ‬3 min walk
  • ‪Brasserie 17 - ‬5 min walk
  • ‪Döner Kebap - ‬1 min walk

About this property

Hotel Merkur Interlaken

Guests of Hotel Merkur Interlaken enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. Limited parking is available. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. Other amenities at this golf hotel include a business center, express check-out, and an ATM.
Guests can enjoy LCD TVs and stay connected with free WiFi. Other amenities include electric kettles, fans, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Aug 28 - Aug 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per day); reservations required
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Boat
  • Designer stores
  • Golf driving range
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • Ropes course
  • Scooter/moped rentals
  • Shopping mall
  • Skydiving

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In a nature reserve
  • In the mountains
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (31 inch wide door)
  • Handrails in stairways (35 inches high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: CHF 15 per day (300 ft away)
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-in fee: CHF 40 for check-in between 12:30 PM and 3:00 PM
  • Late check-out fee: CHF 40 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Merkur Interlaken
Interlaken Hotel Merkur
Interlaken Merkur
Interlaken Merkur Hotel
Merkur Hotel Interlaken
Merkur Interlaken
Merkur Interlaken Hotel
Hotel Merkur Interlaken Hotel
Hotel Merkur Interlaken Interlaken
Hotel Merkur Interlaken Hotel Interlaken

Frequently asked questions

Are free cancellation options available at Hotel Merkur Interlaken?

Hotel Merkur Interlaken provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Merkur Interlaken?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Merkur Interlaken on Aug 16, 2026 start from $352, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Merkur Interlaken?

This hotel is situated in Central Interlaken within a 10-minute walk of Hoeheweg, Mystery Rooms, and Höhematte Park. You'll also find Lake Thun and Lake Brienz within a short drive.

Is parking available on site at Hotel Merkur Interlaken?

Yes, though parking is limited parking.

Does Hotel Merkur Interlaken include a casino on the premises?

No, Hotel Merkur Interlaken doesn't have a casino.

Is there an indoor pool at Hotel Merkur Interlaken?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Merkur Interlaken?

At this lakeside hotel, couples will appreciate amenities like designer stores and a free daily breakfast plus some guestrooms include a mountain view.

Are there hot tubs at Hotel Merkur Interlaken?

No, this hotel doesn't have a spa tub.

Does Hotel Merkur Interlaken have a restaurant that serves breakfast?

Hotel Merkur Interlaken offers free continental breakfast each morning though there is no restaurant.

Does Hotel Merkur Interlaken allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Merkur Interlaken.

Are there connecting rooms at Hotel Merkur Interlaken?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Merkur Interlaken?

The closest major airport to Hotel Merkur Interlaken is Bern (BRN-Belp), which is about 23 mi away.

Are there rooms with balconies that I can book at Hotel Merkur Interlaken?

No, there aren't any guestrooms at Hotel Merkur Interlaken that offer a balcony.

Hotel Merkur Interlaken Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 118 out of 344 reviews
Rating 8 - Good. 118 out of 344 reviews
Rating 6 - Okay. 68 out of 344 reviews
Rating 4 - Poor. 21 out of 344 reviews
Rating 2 - Terrible. 19 out of 344 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great breakfast and well located by the train station.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kanusaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated directly opposite the train station, making travel very easy. The staff were wonderful and very informative. Great facilities including a luggage storage service and a common area with complimentary ice and hot water. Rooms are clean, peaceful, and equipped with a fan. The bedding is high quality and very comfortable. Don't miss the breakfast on the rooftop; the view is stunning and the meal was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good breakfast. Right across the street from the train station makes a great jump off spot to wherever your travels may take you. Very helpful and friendly staff. Good value,too.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooftop views and the staff was so helpful and nice!! Which is rare in this country. … :/
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zhenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in Intelaken
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and comfy place to stay.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service
Staff at this hotel outstanding. Very helpful , giving advise. Whilst we were there the breakfast room was being renovated and so we had our buffet breakfast at another hotel close by. View from our room beautiful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff Very convenient, easy to
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location for shops & trains . Nice breakfast. Friendly staff. Clean room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Anne

Liked: Amenities
It’s a perfect location and breakfast on the terrace looking at mountain views was an added bonus
Stayed 1 night in May 2024
Verified review

10/10 Excellent

David

Excellent location by the railway station. great breakfast
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

tenzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and very clean room
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception and front desk help. The location was excellent. The guest card was a wonderful plus! Everything was absolutely amazing for our 3 night stay.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Maria Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean
Stayed 2 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean

The hotel was located right opposite the train station which was really convenient and good!
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch, and very helpful. Loved that it was across from the train station. The breakfast was perfect.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service
It’s very basic, clean,budget hotel for one night . Breakfast had good selections
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Dianne

Liked: Staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. A great breakfast was included. Easy to get there by bus or train. Walking distance to many restaurants.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

khan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and , rooms are very and best hotel I have been . Hotel staff Joana was very friendly and helpful. Other staff as well very friendly and helpful . I highly recommended this hotel .
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jiangming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast needs more protein options
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

RANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the better hotels that I’ve stayed at in Europe. Marcel, the front desk manager was excellent, so friendly, helpful, knowledgeable and an all around great guy.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Loveleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.
Verified review

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Interlaken West. Close to everything. Staff were great. Breakfast is not too bad.