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Hilton Garden Inn Houston NW/Willowbrook

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Houston NW/Willowbrook

Exterior
Reception
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7979 Willow Chase Blvd, Houston, TX, 77070
  • Place, Houston Methodist Willowbrook Hospital
    ‪2 min walk‬
  • Place, Aerodrome
    ‪8 min walk‬
  • Place, Willowbrook Mall
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪18 min drive‬

Room options

View all photos for Deluxe, One King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe, One King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 161 sq ft
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 4

View all photos for Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite

  • 291 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

7.0 out of 10
Good
(4 reviews)
  • 161 sq ft
  • Sleeps 4

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 161 sq ft
  • Sleeps 2

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Drinks & Snacks)

  • 161 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 4

1Kng Dlx Mobility/Hearing Access Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

1 Queen Bed Junior Suite With Sofabed

  • Sleeps 4

1 King Premium With In-Room Drink-Sofabed

  • Sleeps 4

2 Queen Premium With In-Room Drink

  • Sleeps 4

mobility Hearing Access Two Double Room with tub

  • Sleeps 4

mobility Hearing Access Two Double Room with Roll in Shower

  • Sleeps 4

Mobility hearing Access Deluxe King Room with Roll in Shower

  • Sleeps 4

View all photos for mobility hearing Access One Bedroom king Suite with tub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

mobility hearing Access One Bedroom king Suite with tub

  • Sleeps 2

View all photos for King Bed With Qn Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Bed With Qn Sofabed

8.2 out of 10
Very good
(15 reviews)
  • 161 sq ft
  • Sleeps 4

View all photos for King Jr Suite W/ Sofabed

King Jr Suite W/ Sofabed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Jr Suite W/ Sofabed

  • 323 sq ft
  • Sleeps 4

View all photos for 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 161 sq ft
  • Sleeps 4

One-Bedroom Deluxe Suite With 1 King Bed And Sofabed

  • Sleeps 4

1 King 1 Bedroom Deluxe Suite Sofabed

  • Sleeps 4

1 King Bed Deluxe With Queen Sofabed

  • Sleeps 4

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About the neighborhood

Houston

Located in Willowbrook, Hilton Garden Inn Houston NW/Willowbrook is adjacent to Houston Methodist Willowbrook Hospital and a short stroll from Willowbrook Mall. This 3-star hotel has 171 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Houston Methodist Willowbrook Hospital - 2 min walk - 0.1 miles
  • Aerodrome - 8 min walk - 0.5 miles
  • Willowbrook Mall - 10 min walk - 0.6 miles
  • Bowlero Willowbrook - 1 min drive - 1.4 miles
  • Mountasia Houston - 2 min drive - 1.4 miles

Getting around

  • Houston Station - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪In-N-Out Burger - ‬12 min walk
  • ‪It'z - ‬17 min walk
  • ‪Portillo's - ‬13 min walk
  • ‪Hooters - ‬13 min walk

About this property

Hilton Garden Inn Houston NW/Willowbrook

At Hilton Garden Inn Houston NW/Willowbrook, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a conference center, and a 24-hour business center.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Mar 29 - Mar 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9 to 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (2,920 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Houston NW/Willowbrook?

Hilton Garden Inn Houston NW/Willowbrook offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Houston NW/Willowbrook?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Houston NW/Willowbrook on Apr 5, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Garden Inn Houston NW/Willowbrook?

This hotel is situated in Willowbrook within a short 14-minute walk of Willowbrook Mall and also 15 minutes on foot from Aerodrome. You'll also find Champions Golf Club and Vintage Park within a short drive.

Will I be able to park at Hilton Garden Inn Houston NW/Willowbrook?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hilton Garden Inn Houston NW/Willowbrook include a casino on the premises?

No, Hilton Garden Inn Houston NW/Willowbrook doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Houston NW/Willowbrook?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hilton Garden Inn Houston NW/Willowbrook?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hilton Garden Inn Houston NW/Willowbrook?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Houston NW/Willowbrook have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Houston NW/Willowbrook serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hilton Garden Inn Houston NW/Willowbrook allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Houston NW/Willowbrook for a fee of USD 50 per accommodation, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Hilton Garden Inn Houston NW/Willowbrook?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Houston NW/Willowbrook?

The closest major airport to Hilton Garden Inn Houston NW/Willowbrook is George Bush Intercontinental Airport (IAH), which is 19 mi away (28 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 26.9 mi away.

Can I book a room with a balcony at Hilton Garden Inn Houston NW/Willowbrook?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Houston NW/Willowbrook.

Does Hilton Garden Inn Houston NW/Willowbrook offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Garden Inn Houston NW/Willowbrook.

Hilton Garden Inn Houston NW/Willowbrook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 351 out of 651 reviews
Rating 8 - Good. 151 out of 651 reviews
Rating 6 - Okay. 66 out of 651 reviews
Rating 4 - Poor. 43 out of 651 reviews
Rating 2 - Terrible. 40 out of 651 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jesse

Stayed 4 nights in Dec 2025

4/10 Poor

Zansfred

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty mold in bathroom
Stayed 1 night in Dec 2025

10/10 Excellent

david

Stayed 1 night in Dec 2025

6/10 Okay

Alfonso

Business traveler
Need to upgrade shower
Stayed 1 night in Dec 2025

6/10 Okay

Juana

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
The sink in the bathroom was really high and set really far back making it difficult for someone with limited mobility to reach. The toilet, however, was really low, as if it was made for someone with limited mobility. The bathroom just didn't make sense.
Stayed 2 nights in Nov 2025

10/10 Excellent

josh

Liked: Cleanliness, staff & service, amenities
Room was great service was awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
room was great and staff was nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sundae

Stayed 1 night in Oct 2025

8/10 Good

Alicia

Stayed 1 night in Nov 2025

10/10 Excellent

Dorsey

Stayed 1 night in Nov 2025

4/10 Poor

Eric

Stayed 2 nights in Nov 2025

10/10 Excellent

Anabel

Stayed 1 night in Nov 2025

2/10 Terrible

Shawn

Reserved two beds and they only had rooms with one bed available
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding
Stayed 4 nights in Oct 2025

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked it, but I didn’t like how everything was an up charge. Water bottles in the room being three dollars each? Breakfast being 10$ a person? I would still come here again though, it just wouldn’t be my first choice. It was clean and a steady roof over my head with a warm shower, which is what I paid for.
Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
Property looked clean. Elevator worked fine going down but think the button was broken to call it to go up. Biggest issue was they never cleaned our room, limited towels and barely any warm water. Mostly cold showers.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kerri

Stayed 1 night in Oct 2025

4/10 Poor

Courtney

Disliked: Staff & service, property conditions & facilities, room comfort

Texas Travler

Stayed in room 204. It was beat up and we had NO HOT WATER. When i addressed it at front desk I found out it was property wide outage! I would have never booked had I known that. I have complained direct with hotel review via Hilton only for them to say thanks for your feedback!!? I emailed the property and no reply. This is unacceptable as my reservation included a night stay and a bathroom to take a bath in! My husband and I could not do that because of no hot water! I didn’t want to leave a bad review because I wanted to give the hotel an opportunity to make it right. But they have not. Beds were hard as a brick too. Very disappointed as I’m a Hilton honors member as well.
Stayed 1 night in Oct 2025

4/10 Poor

Asia

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Shower drain was clogged, hair on the walls from previous guest I’m guessing. Was totally grossed out, will not be staying here again.
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there a year ago and the hot tub had been cemented in and was told each room only got two towels and you had to exchange those to get more. Back again this weekend and the pool is now also cemented in. The area which used to allow for families to relax and enjoy is now on lock down due to the amount of vagrants. It is so bad you cannot even get access in the back of the hotel with your key card. The towel policy is still the same only two unless you exchange- there were four of us in a room. We won’t be back this place has gone dramatically downhil.
Stayed 1 night in Oct 2025

6/10 Okay

Maria

Traveled with family
Disliked: Property conditions & facilities
Restroom curtains were dirty and the restroom floor too. I chose Hilton over other hotels around thinking would be best option.
Stayed 1 night in Sep 2025

8/10 Good

Lisette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

william

Stayed 1 night in Sep 2025

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